Patient Care Coordinator-Optometry
2 months ago
Ophthalmic Consultants of Boston (OCB) is currently seeking a Patient Care Coordinator to join our Optometry & Optical Services team. This is a full time opportunity Monday through Friday. This position does allow for 2-3 days remote if so desired once training has been completed. The Patient Care Coordinator will be responsible for upholding OCB values of outstanding patient care, Unity, Ethics & Integrity, Fairness, Operational Excellence, and Fiscal Responsibility. They will be servicing the Optometry and Optical line of business.Summary of Responsibilities:The Patient Care Coordinators are responsible for the daily administrative tasks to support the needs of the practice and the providers. The Patient Care Coordinators may handle any number of varied administrative tasks throughout the day. Assignment of tasks on a day-to-day basis may change.Patient/MD/OD Communication:•Provides excellent customer service.•Relaying medical questions from patients to the appropriate provider or resource via Epic in a professional, concise, and accurate manner.•Documentation of patient communication in medical record.•Problem solving as patient concerns or issues arise.•Escalating patient concerns or questions to the Practice Manager/Supervisor when appropriate.•Responding to Patient Gateway patient messages. Processes in-baskets in Epic between team members and providers.•Enters orders into Epic.Phones/Scheduling:•Answering a high volume of patient phone calls requiring triage and then scheduling clinic appointments with providers and for testing.o Calls from the main OCB line and from specialty service line-specific direct lines.o Knowledge of how to review template and assign appropriate slot for appointment type (new, est, consult, post op, urgent etc.)•Maintain lines of communication regarding templates concerns with the Practice Manager/Supervisor.•Monitoring schedules and reporting scheduling problems to the Practice Manager/Supervisor.•Responsible for maintaining a high level of scheduling accuracy.•Make outgoing rescheduling calls.•Manage and work the waitlist regularly and as openings in the schedule arise.•Work on the recall reports and follow up as needed.•Document no show appointments and handle patient follow up.•Scheduling of MRI, CT, labs, pathology.General Practice Administrative tasks:•Faxes- receive and handle incoming faxes.•Pathology- follow up on and document pathology results after provider review.•Import paperwork as needed for all tasks.•Process incoming patient referrals.•Handle mail as needed.•RX refills and PAs for RX refills for the specialty.•Performs related job duties as required.Education and Experience:•At least one year of customer service and healthcare experience; at least three years for Patient Care Coordinator III.•Bachelor's degree preferred.•Experience using electronic medical records, specifically Epic preferred.•Experience answering a high volume of patient calls.•Strong verbal and written communication skills, as well as attention to detail.•Ability to work in Microsoft Outlook, SharePoint & Teams with a strong knowledge base of all three.•Advanced skill in multi-tasking and ability to prioritize functions based on business need.•Ability to work with difficult people in challenging, sometimes stressful, situations.Benefits Offered:Health & Dental Insurance- starts1st Day of EmploymentPaid time off and Paid HolidaysHealth & Dependent Reimbursement Accounts401(k) Plan with Company ContributionCo. paid Life and LTD InsuranceEmployee Discounts
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Patient Care Coordinator
6 days ago
Watertown, New York, United States Nascentia Health Full time**Job Summary:**Nascentia Health seeks an experienced Patient Care Coordinator to provide high-quality care to patients in their homes. This role requires strong communication and organizational skills, as well as the ability to work independently in a fast-paced environment.About the Position:Provide direct patient care and coordinate overall home care...
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Patient Care Coordinator
3 weeks ago
Watertown, Massachusetts, United States Oral & Facial Surgery Centers of Massachusetts Full timeWe are an elite oral surgery practice committed to exceptional patient care and first-class service to our referring doctors.Job SummaryThe Patient Care Coordinator plays a critical role in providing outstanding patient care, resulting in the best clinical outcomes and meeting the needs of our patients. This position requires a fun, hardworking,...
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Patient Care Coordinator
1 week ago
Watertown, United States Optum Full timeOpportunities with ProHealth Care, part of the Optum family of businesses. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion, and...
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Patient Care Coordinator for Behavioral Health
6 hours ago
Watertown, Wisconsin, United States 77 Consultants Full timeJob OverviewWe are looking for an experienced Licensed Practical Nurse (LPN) to lead our Senior Behavioral Health Unit as a Patient Care Coordinator. This role requires excellent communication and organizational skills, as well as a commitment to delivering exceptional patient care. As a member of our team, you will work closely with a collaborative team to...
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Patient Care Coordinator
6 days ago
Watertown, Massachusetts, United States DAVITA Full timeDaVita: A Community-First CompanyWe're a clinical leader in the healthcare industry, striving to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.About This OpportunityWe're seeking a Registered Nurse to join our team at DaVita. As a nurse with us, you'll have the opportunity to...
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Patient Service Coordinator
3 weeks ago
Watertown, Massachusetts, United States Oral & Facial Surgery Centers of Massachusetts Full timeJob Summary:We are seeking a highly skilled and compassionate Patient Service Coordinator to join our team at Oral & Facial Surgery Centers of Massachusetts.About the Role:The Patient Service Coordinator will play a critical role in providing exceptional patient care, ensuring seamless communication with patients, referring offices, and team members. This...
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Patient Services Coordinator III
8 months ago
Watertown, United States Massachusetts General Hospital Full timeUnder the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: Schedules initial, follow-up, an Patient Services, Coordinator, Patient, Healthcare
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Watertown, United States Bravo Pharmacy Full timeWe're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an...
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Patient Care Coordinator
1 week ago
Watertown, Massachusetts, United States Oral & Facial Surgery Centers of Massachusetts Full timeJob OpportunityWe are seeking a skilled Treatment Coordinator to join our team at Oral & Facial Surgery Centers of Massachusetts.About the RoleThe Treatment Coordinator plays a vital role in providing exceptional patient care, resulting in the best clinical outcomes and meeting the needs of our patients. As a key member of our team, you will be responsible...
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Watertown, United States Bravo Pharmacy Full timeWe're an independent community pharmacy moving from Jamaica Plain to Watertown, dedicated to providing exceptional services to our diverse clientele. Our team is built on the principles of teamwork, integrity, and respect, and we are passionate about making a positive impact on the lives of those in our community. We are currently looking for an...
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Nursing Care Coordinator
3 weeks ago
Watertown, New York, United States Samaritan Keep Home Full timeAbout the Opportunity:We are excited to offer a Nursing Care Coordinator position at Samaritan Keep Home. This role is ideal for an experienced LPN who is passionate about delivering exceptional patient care and support.Key Responsibilities:Coordinate patient care activities and servicesDevelop and implement individualized care plansMonitor patient progress...
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Care Coordination Professional
6 days ago
Watertown, New York, United States Samaritan Health Full timeCare Coordination OpportunitiesSamaritan Health System is seeking a dedicated Registered Nurse to join our Home Care team as a care coordinator. This is an excellent opportunity for nurses who want to make a meaningful difference in the lives of patients and their families.This full-time position offers a salary range of $70,000 - $80,000 per year, including...
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Care Coordinator Specialist
2 weeks ago
Watertown, New York, United States Credo Community Center Full timeJob Title: Care Coordinator SpecialistCredo Community Center seeks a highly skilled and detail-oriented Care Coordinator Specialist to support our team in providing exceptional patient care. The ideal candidate will possess excellent communication skills, be able to work effectively with multiple stakeholders, and have a strong understanding of healthcare...
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Pharmacy Care Coordinator
6 days ago
Watertown, Massachusetts, United States Bravo Pharmacy Full timeBRAVO PHARMACY is a dynamic community pharmacy committed to making a positive impact on the lives of those in our community. We are currently looking for a highly skilled Patient Care Coordinator to join our supportive staff. The estimated annual salary for this position is between $60,000 and $70,000. As a Patient Care Coordinator, you will play a vital...
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Nursing Professional for Patient Care
3 weeks ago
Watertown, New York, United States Compunnel Full timeJob Title: Registered NurseWe are seeking an experienced and compassionate Nursing Professional for Patient CareAbout the RoleIn this dynamic and rewarding role, you will be responsible for providing high-quality patient care in our Post-Anesthesia Care Unit (PACU). Your primary focus will be on assessing and addressing the clinical, teaching, and emotional...
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Nurse Care Coordinator Specialist
3 weeks ago
Watertown, New York, United States Samaritan Health System Full timeSamaritan Health System Job Description:**Job Overview:**Samaritan Health System is seeking a highly skilled RN Care Management Coordinator to join our team. As a key member of our care coordination team, you will play a vital role in ensuring seamless patient care experiences.**Salary Information:**The estimated salary for this position is $32.53 - $37.29...
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Watertown, Massachusetts, United States Bravo Pharmacy Full timeJob DescriptionWe are an independent community pharmacy in Watertown, dedicated to delivering exceptional services to our diverse clientele. Our team is built on teamwork, integrity, and respect, and we strive to make a positive impact on the lives of those in our community.Key Responsibilities:Ensure timely and accurate delivery of services to...
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Clinical Care Coordinator
5 days ago
Watertown, Massachusetts, United States RHC Group Management LLC Full timeAbout the CareerWe are seeking a Clinical Care Coordinator to join our team at Revere Medical. In this role, you will have the opportunity to work closely with our healthcare professionals to ensure that our patients receive the best possible care and support.Your responsibilities will include conducting initial patient intake, working with insurance...
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Care Coordinator
2 months ago
Watertown, United States Children's Home of Jefferson County Full timeJob Type Full-time Description Summary/Objective: By working with the eligible members, their families/supports, and a network of provider agencies, the Care Coordinator provides comprehensive and person-centered care coordination and care management services for members experiencing emotional and/or behavioral problems or those with complex combinations of...
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Primary Care Physician Assistant
7 hours ago
Watertown, Wisconsin, United States ProHealth Care Full timeJob Overview:We are seeking an experienced Advanced Practice Provider (Nurse Practitioner or Physician Assistant) to join our Primary Care team at ProHealth Care Medical Associates. This position offers the opportunity to deliver high-quality, patient-centered care across all ages in a comprehensive care setting.Key Responsibilities:• Provide advanced...
