Customer Service Representative
1 month ago
Join our dynamic team as an Outbound and Inbound Customer Service Rep in the Adallas area (Lake Highlands) We're seeking skilled individuals to elevate our company's service standards. You'll handle a variety of tasks, from answering queries to providing assistance and driving customer satisfaction. If you're a quick learner with excellent communication skills and a knack for problem-solving, we want you Perks: Competitive hourly rate of $18.00 - $21.00 plus commission Bi-weekly Pay Ongoing training for your professional development Full benefits after 90 days Generous PTO and 401K Flexible scheduling between 7 am - 7 pm, with weekend availability required Opportunity for overtime Requirements: High school diploma or equivalent Prior experience in call center or customer support roles Strong active listening and verbal communication skills Ability to multitask and manage time effectively Sales experience preferred Bilingual in Spanish is a plus Responsibilities: Handle inbound and outbound calls efficiently Utilize scripts and product knowledge to address customer needs Build rapport and exceed customer service expectations Identify sales opportunities and upsell when appropriate Meet daily goals for service, productivity, and quality Provide feedback for process improvement Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law. Contact information Nicole Boone
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