Current jobs related to Collision Customer Service Representative - Houston - AutoNation

  • Collision Center Customer Service Representative

    4 months ago

    Houston, United States Mike Calvert Toyota Full time

    Mike Calvert Toyota- Join our Team-Join our family!ONLY CANDIDATES WITH AUTOMOTIVE EXPERIENCE WILL BE CONSIDERED! Mike Calvert Toyota is looking for an experienced Body Shop/Collision Center Customer Service Representative to assist Collision Center with daily administrative duties including processing paperwork and reports. Prepare and monitors insurance...

  • Collision Center Customer Service Representative

    5 hours ago

    Houston, Texas, United States Mike Calvert Toyota Full time

    About the RoleWe are seeking an experienced Body Shop/Collision Center Customer Service Representative to join our team at Mike Calvert Toyota. As a key member of our collision center, you will be responsible for providing exceptional customer service while assisting with daily administrative duties.Key ResponsibilitiesProcess paperwork and reports, ensuring...

  • Collision Center Customer Service Representative

    2 weeks ago

    Houston, Texas, United States Mike Calvert Toyota Full time

    About the RoleMike Calvert Toyota is seeking an experienced Body Shop/Collision Center Customer Service Representative to join our team. As a key member of our collision center, you will be responsible for providing exceptional customer service while assisting with daily administrative duties.Key ResponsibilitiesCustomer Service: Assist customers with the...

  • Collision Repair Technician

    2 weeks ago

    Houston, Texas, United States Classic Collision Full time

    Job SummaryClassic Collision is seeking a skilled Collision Repair Technician to join our team. As a key member of our team, you will be responsible for repairing and restoring vehicles to their original condition.Key ResponsibilitiesAssess damage to vehicles and develop a comprehensive repair planDisassemble vehicles to identify and repair damaged...

  • Customer Service Representative

    1 week ago

    Houston, Texas, United States CARSTAR Franchising, Inc. Full time

    {"title": "Customer Service Representative", "description": "At CARSTAR Franchising, Inc., we are seeking a highly skilled Customer Service Representative to join our team at CARSTAR Elite Collision. As a key member of our front office team, you will be responsible for delivering exceptional customer experiences and driving sales growth.**Key...

  • Collision Estimator

    2 weeks ago

    Houston, Texas, United States Caliber Collision Centers Full time

    Job SummaryWe are seeking a skilled Collision Estimator to join our team at Caliber Collision Centers. As a key member of our team, you will be responsible for performing all-purpose duties, including writing estimates, conducting process reviews, checking in customer vehicles, and completing final customer paperwork prior to vehicle delivery.Key...

  • General Manager

    1 month ago

    Houston, United States JOE HUDSON'S COLLISION CENTER Full time

    Job DescriptionJob DescriptionLocation Manager - Houston, TXResponsible for leading the operations of a location, ensuring to meet or exceed all goals relating to customer service, margin, efficiency, quality, and administration. Demonstrate exceptional leadership skills and develop employees for maximum performance.Essential Job FunctionsMeet or exceed all...

  • Estimator (Collision Center)

    4 months ago

    Houston, United States JOE HUDSON'S COLLISION CENTER Full time

    Job DescriptionJob DescriptionEstimator - Houston, TXSalary $42K - $75K + Quarterly Production Bonus of up to $4.5k - $9k ($18k - $36k / YR)Yearly Potential of $60k - $111kResponsible for the full estimating and repair process ensuring quality repairs are made based on detailed instructions provided, which meet our OE and I-CAR standards.Essential Job...

  • Collision Estimator

    4 months ago

    Houston, United States Elite Auto Experts Full time $75,000 - $150,000

    Why Join CARSTAR Elite Collision?At CARSTAR Elite Collision, we believe in setting ourselves apart from the competition by fostering a unique company culture and providing exceptional service to our customers. We're a growing and successful collision repair shop looking for passionate and dedicated professionals to join our team. If you're seeking a...

  • Experienced Collision Estimator

    3 weeks ago

    Houston, United States Gillman Automotive Group Full time

    Job DescriptionJob DescriptionCollision Center Estimator – AutomotiveAccuracy. Honesty. Attention to detail. If you have these qualities AND want to make a great living putting them to use, then our dealership has an opportunity for you. As our collision center estimator, you will work with some of the best collision center managers in the business to...

  • Dealership Collision Repair Advisor

    6 days ago

    Houston, United States AutoNation Full time

    AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles,...

  • Collision Center Manager

    2 weeks ago

    Houston, Texas, United States Elite Auto Experts Full time

    About the RoleWe are seeking a highly skilled and experienced Collision Center Manager to join our team at Elite Auto Experts. As a key member of our leadership team, you will be responsible for the overall operations of our collision center, ensuring that we deliver exceptional service to our customers and achieve our business objectives.Key...

  • Collision Damage Specialist

    3 weeks ago

    Houston, Texas, United States Elite Auto Experts Full time

    About Elite Auto Experts Welcome to the Careers page of Elite Auto Experts and CARSTAR Rabieh Group, where innovation meets unparalleled service in the automotive and collision repair industry. Founded in 2008, we've been serving our local communities with the utmost integrity and expertise. At the heart of our organization is a family-led team. Started by a...

  • Collision Repair Center Service Coordinator

    4 weeks ago

    Houston, Texas, United States Mike Calvert Toyota Full time

    Join the Mike Calvert Toyota FamilyAutomotive Experience RequiredMike Calvert Toyota is seeking a skilled Body Shop/Collision Center Client Service Associate to support our Collision Center with essential administrative tasks. This role involves managing paperwork and reports, preparing and tracking insurance billings, and following up on outstanding...

  • Collision Repair Estimator

    3 weeks ago

    Houston, Texas, United States Elite Auto Experts Full time

    About the RoleWe are seeking a skilled Collision Repair Estimator to join our team at Elite Auto Experts. As a key member of our team, you will be responsible for assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process for our clients.Key ResponsibilitiesDamage Assessment: Inspect and assess vehicle damage to...

  • Collision Repair Estimator

    4 weeks ago

    Houston, Texas, United States Mike Calvert Toyota Full time

    Job Type:Full-timeCompany Overview:Mike Calvert Toyota is seeking a skilled professional to join our body shop team as a Collision Repair Estimator. We pride ourselves on delivering exceptional customer service and maintaining a high standard of repair quality.Position Summary:As a Collision Repair Estimator, you will play a crucial role in ensuring customer...

  • Collision Repair Estimator

    2 weeks ago

    Houston, Texas, United States Elite Auto Experts Full time

    About the RoleWe are seeking a skilled Collision Estimator to join our team at Elite Auto Experts. As a key member of our collision repair shop, you will play a crucial role in assessing vehicle damage, preparing accurate repair estimates, and ensuring a seamless repair process.Key ResponsibilitiesAssess Vehicle Damage: Inspect and evaluate vehicle damage to...

  • Customer Service Representative

    3 hours ago

    Houston, Texas, United States Pilot Freight Service Full time

    **Job Summary:**Pilot Freight Services is seeking a dedicated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Houston, TX Station, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our logistics operations.**Key Responsibilities:**• Provide...

  • Customer Service Representative

    7 days ago

    Houston, Texas, United States CARSTAR Franchising, Inc. Full time

    Job SummaryThe Customer Service Representative plays a vital role in establishing exceptional customer relationships and driving sales growth. This role requires a strong ability to communicate effectively, negotiate, and provide exceptional customer service in a fast-paced environment.Key ResponsibilitiesGreet customers in a professional and courteous...

  • Customer Service Representative

    11 hours ago

    Houston, Texas, United States Service Supply Full time

    Job SummaryThis role is responsible for managing a group of customer Vendor Managed Inventory (VMI) programs and communicating daily with internal and external parties regarding shortages and obstacles. The ideal candidate will facilitate daily Inventory Manager Inquiries and customer inquiries via phone, email, or other correspondence, while growing...

Collision Customer Service Representative

4 months ago

Houston, United States AutoNation Full time

AutoNation Collision Center North Houston
Position Overview

The Customer Service Representative handles collision service needs in AutoNation Dealerships without a collision repair facility. The Customer Service Representative writes courtesy estimates, coordinates repair needs for dealership associates, and updates appropriate customers, staff with repair status of vehicles.

Who Would I Interact With?
This position interacts daily with Customers, Service Advisors, Technicians, Parts Associates, Managers and other store Associates, just to name a few.

What are the day-to-day responsibilities?

  • Writes professional estimate on light damaged vehicles
  • Actively asks for the sale on all estimates
  • Understands basic parameters of insurance programs e.g., DRP and non-DRP
  • Obtain all signatures, work authorizations and powers of attorney
  • Communicates with each customer on the process of the vehicle repair in a timely and effective manner, as outlined in AutoNation's Customer Repair 10 Step Process
  • Review all final bills, supplements and vehicles prior to customer contact for delivery
  • Review the completed vehicle to check quality and thoroughness
  • Maintains work area in an orderly and clean manner
  • Takes care to protect customer's vehicles during repair process
  • Works with other associates on daily planning and release meetings
  • Tracks production schedule for his or her vehicle's and communicates those targets with customers and other associates
  • Uses the highest standard in professionalism when dealing with customers, insurance representatives, vendors and associates
  • Maintains continual industry education to keep abreast of changes in repair requirements and product knowledge
  • Responsible for collection of Accounts Receivable on all insurance, wholesale account closed and commission paid
What are the requirements for this job?
  • High School diploma or equivalent
  • Ability to comprehend and read instructions
  • Basic knowledge of vehicle repairs practices
  • Valid in-state driver's license
  • Ability to interpret work scope from vehicle estimates or work orders
  • Ability to operate an automobile


Company Overview

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Benefits

Click here to learn more about our Benefits.

Join us as we pave the way to moving our company, our communities and our industry forward. Apply today at a location near you or wherever you dream the road will take you.

AutoNation is an equal opportunity employer and a drug-free workplace.