Customer Service Representative

2 months ago


Irvine, United States Express Employment Professionals Irvine, CA Full time

Express Employment Professionals, Irvine is seeking a Customer Service Representative for a specialty residential and commercial fixtures company in the Irvine, CA area. Our client is well-established and serves the Southern California marketplace. This is a full-time, permanent, evaluation hire opportunity. Hours are Monday to Friday, 8:00am to 5:00pm. Compensation starts at $22.00 to $26.00/hour.

Responsibilities:

  • Processing inbound calls
  • Prepare and provide quotes
  • Dispatch service technicians
  • Client troubleshooting
  • Follow-up with current clients on pending orders
  • Process orders
  • Related customer service tasks

Requirements:

  • At least one year of related experience
  • Knowledgeable about the SoCal area
  • Excellent English communication skills (spoken/written)
  • Intermediate Microsoft Excel user
  • Professional, positive and friendly personality
  • Associate's degree a benefit


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