Current jobs related to Front Desk Agent - Hamilton - B. F. Saul Company Hospitality Group

  • Front Desk Representative

    4 weeks ago

    Hamilton, Ohio, United States Shaner Hotel Group Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Hamilton. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling guest complaints, and ensuring a smooth check-in and check-out process.Key ResponsibilitiesBe available to work a flexible schedule,...

  • Front Desk Sales Associate

    4 months ago

    Hamilton, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associate in Sterling, VA. PCRK Group has full-time and part-time positions available for an entry level sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and retail sales....

  • Front Desk Sales Associate

    5 months ago

    Hamilton, United States PCRK Group Full time

    PCRK Group is hiring for Full & Part Time Front Desk Sales Associateat our Bridgewater Falls location in Hamilton, OH. PCRK Group has part-time positions available for entry level Sales position. This position will have a direct impact on the success of the business, by being a driving force of sales growth through membership sales, service enhancements, and...

  • PT Weekend Hotel Front Desk Agent

    2 months ago

    Hamilton, United States Spooky Nook Sports Full time

    The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. Weekend availability is a requirement for...

  • Front Desk Associate

    4 weeks ago

    Hamilton, Ohio, United States Ciena Healthcare Management, Inc. Full time

    Job Summary:As a Front Desk Associate at Ciena Healthcare Management, Inc., you will be the first point of contact for our facility, providing exceptional customer service to candidates, guests, and family members. Your professionalism and positive attitude will make a lasting impression on our visitors and set the tone for their experience with our...

  • Front Desk Sales Representative

    4 weeks ago

    Hamilton, Ohio, United States Massage Envy Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities:Drive...

  • Front Desk Sales Associate

    1 month ago

    Hamilton, Ohio, United States PCRK Group Full time

    Unlock Your Sales Potential with PCRK GroupAre you a motivated and results-driven individual looking to take your sales career to the next level? Do you have a passion for delivering exceptional customer experiences and driving business growth? If so, we want to hear from you!About the RoleWe are seeking a highly skilled and enthusiastic Front Desk Sales...

  • Medical Spa Front Desk Coordinator

    4 weeks ago

    Mercerville-Hamilton Square, New Jersey, United States Beauty By Brauna Full time

    Job SummaryWe are seeking a highly organized and customer-focused Front Desk Receptionist to be the first point of contact for our clients at Beauty By Brauna.The ideal candidate will be responsible for managing the front desk operations, scheduling appointments, and providing exceptional customer service to ensure a smooth and welcoming experience for all...

  • Guest Services Rep Part

    2 months ago

    Hamilton, United States Extended Stay Full time

    Extended Stay - 45345 Catalina Court [Front Desk Agent / Concierge] As a Guest Services Rep at Extended Stay, you'll: Assist guests at all times and respond to guest requests with diligent follow through; Assist and provide reasonable accommodations in response to guest requests; Process reservations, registration, payment, and departures following company...

  • Front Desk Receptionist/Insurance Coordinator

    1 month ago

    Hamilton, United States Smile Doctors , LLC Full time

    Looking for a career that makes you smile? We're seeking a Front Desk Receptionist/Insurance Coordinator to join the Barakat Orthodontic team in Sterling, VA. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties. Welcomes visitors to the...

  • Front Desk Agent | Hamilton Courtyard

    6 months ago

    Hamilton, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • Front Desk Associate

    4 weeks ago

    Hamilton, Ohio, United States Ciena Healthcare Management, Inc. Full time

    Facility AmbassadorCiena Healthcare Management, Inc. is seeking a skilled and professional Facility Ambassador to join our team. As the first point of contact for many candidates, guests, and family members, this role is crucial in representing the company in a positive manner.The Facility Ambassador will be responsible for greeting visitors, answering...

  • Housekeeper Full

    1 month ago

    Hamilton, United States Extended Stay Full time

    Extended Stay - 45345 Catalina Court [Room Attendant / Cleaner] As a Housekeeper at Extended Stay, you'll: Clean assigned guest rooms following company standards, policies and procedures; Stock carts and cart rooms if necessary or directed by management; Report all maintenance issues and any guest property that may be left in the room directly to the front...

  • Front Desk Sales Associate

    4 weeks ago

    Hamilton, Ohio, United States PCRK Group Full time

    pPCRKGroupisseekingahighlymotivatedandcustomer-focusedFrontDeskSalesAssociatetojoinourteamatourBridgewaterFallslocationinHamilton,OH./ppThisisanexcellentopportunityforindividualswhoarelookingtodeveloptheirsalesskillsandbuildasuccessfulcareerinthewellnessindustry./ppTheidealcandidatewillhaveastrongdesiretolearnandgrowwithourcompany,andwillberesponsiblefordriv...

  • Receptionist - Part Time

    4 weeks ago

    Hamilton, Ohio, United States StoryPoint Full time

    Job DescriptionAt StoryPoint, we are seeking a highly skilled and courteous Receptionist to provide exceptional service to our residents and guests. As a key member of our team, you will be responsible for managing the front desk, handling telephone inquiries, and maintaining a clean and organized office environment.Responsibilities:Answer all telephone...

  • Overnight Front Desk Agent

    4 months ago

    Hamilton, United States B. F. Saul Company Hospitality Group Full time

    B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Ohio, United States Altitude Trampoline Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience at our trampoline park.Key Responsibilities:Represent Altitude...

  • Customer Service Representative

    4 weeks ago

    Hamilton, Ohio, United States Altitude Trampoline Full time

    Customer Service RepresentativeWe are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Altitude Trampoline Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a positive experience for all visitors.Key...

  • Receptionist - Part Time

    4 weeks ago

    Hamilton, Ohio, United States StoryPoint Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Receptionist to join our team at StoryPoint of Fairfield. As a Receptionist, you will be the first point of contact for our residents and guests, providing exceptional service and support to ensure a positive experience.Key ResponsibilitiesAnswer all telephone calls and transfer calls to the...

  • Senior Administrative Coordinator

    7 hours ago

    Hamilton, Ohio, United States Kettering Health Full time

    About Kettering HealthKettering Health is a leading healthcare provider in southwest Ohio, serving the community with a commitment to excellence and compassion.Our StoryWe have been proudly serving the Hamilton community for over 90 years, providing high-quality care to patients from Fairfield, Oxford, Cincinnati, Middletown, and surrounding areas.Awards and...

Front Desk Agent

4 months ago

Hamilton, United States B. F. Saul Company Hospitality Group Full time

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals

The hours for this position are 2pm - 10pm Saturday and Sunday.

This position is responsible for anticipating guest needs, exceeding expectations and implementing creative solutions to provide exceptional service. This position is responsible for processing check-ins/outs, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following B. F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.

Responsibilities:

    • Guest Service: Anticipates and responds to guests in a friendly and positive manner. Responsible for providing the highest level of service. Process check-ins and check-outs, verify billing, create reservations, and process special requests. Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
    • Financial Results and Cost Control: Follows proper selling techniques and ensures strategies are utilized to maximize room revenues. Monitors room availability, follows restrictions, and all booking policies and procedures. Drives sales and maximizes revenue by up-selling rooms and amenities. B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions. Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
    • Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group general work rules and department procedures. Attends all required department and hotel meetings.
    • Safety/Risk Management: Maintains a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents. Knowledgeable of hotel emergency procedures.
Required Skills and Experience:
    • High school diploma or GED required.
    • 1+ years prior guest service experience required preferably in a hospitality setting. Excellent verbal communication skills needed. Attention to detail, customer focused and the ability to perform job duties in a fast paced environment.
    • Ability to lift, push and pull up to 75 pounds on an occasional basis. EEO AA M/F/Vet/Disabled


B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.

Equal Opportunity Employer/Veterans/Disabled