Customer Service Representative
4 weeks ago
Customer Service Representative
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Altitude Trampoline Park. As a key member of our front desk team, you will be responsible for providing exceptional customer service, handling guest inquiries, and ensuring a positive experience for all visitors.
Key Responsibilities:
- Represent Altitude Trampoline Park by maintaining a professional attitude and appearance.
- Communicate and enforce all park regulations and jumping rules in a personable and professional manner.
- Attend scheduled staff meetings and utilize park computer with skill and proficiency.
- Maintain a clean work environment and actively promote the park, birthday packages, sessions, and retail.
- Handle guest questions and concerns professionally and courteously, providing accurate and immediate responses to ensure complete guest satisfaction.
Qualifications and Skills:
- High School diploma or equivalent.
- Ability to communicate effectively and maintain a professional attitude and appearance.
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.
- Computer skills required.
About Us:
At Altitude Trampoline Park, we believe in celebrating life's moments together and providing a fun and energetic environment for friends and family to experience. Our global presence allows us to share in the experience and enjoy playfulness in many different countries around the world.
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