Front Desk Associate

3 weeks ago


Hamilton, Ohio, United States Ciena Healthcare Management, Inc. Full time

Facility Ambassador

Ciena Healthcare Management, Inc. is seeking a skilled and professional Facility Ambassador to join our team. As the first point of contact for many candidates, guests, and family members, this role is crucial in representing the company in a positive manner.

The Facility Ambassador will be responsible for greeting visitors, answering telephones, and directing calls. They will also maintain current patient listings to ensure accurate direction of visitors and phone calls. Additionally, they will provide clerical support for the Administrator and other staff as directed.

Requirements

  • Minimum high school diploma or equivalent
  • Typing proficiency of 50-60 words per minute
  • Working knowledge of computer and software applications used in job functions
  • Able to project a professional image
  • Strong organizational and analytical skills; oral and written communication skills

Benefits

  • Comprehensive health insurance - medical, dental, and vision
  • 401K with matching funds
  • DailyPay, a voluntary benefit that allows associates to access their pay when needed
  • Paid time off (beginning after six months of employment) and paid holidays
  • Flexible scheduling
  • Tuition reimbursement and student loan forgiveness
  • Free CNA/STNA certification
  • Zero-cost uniforms
  • Legacy, our new virtual community and rewards & recognitions program

Ciena Healthcare Management, Inc. is a national provider of skilled nursing, subacute, rehabilitative, and assisted living services dedicated to achieving the highest standards of care. We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states.

We are a Great Place to Work for 2020 based on approximately 3,500 employee surveys that evaluated more than 60 elements of employee experience on the job, including employee pride in community impact, belief that their work makes a difference, and feeling their work has special meaning.



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