Luxury Vacation Rental Sales Representative
2 months ago
POSITION SUMMARY:
As our
Luxury Sales Representative , you will be pivotal in driving revenue growth for our luxury vacation rental property management services nationwide. You will be responsible for establishing and maintaining strong relationships with prospective clients, guiding them through the sales process, and ensuring a laser focus on lead management.
You must have a passion for the art of hospitality to proactively learn and gain knowledge of all homes in our portfolio while being socially fluent to our guests for all their needs. This entails responding to leads, sending quotes, utilizing excellent phone skills, responding to in-house guest requests, visiting guests in person, and overseeing the in-house guest experience by ensuring all of their requests and needs are properly met by working with our operations department.
RESPONSIBILITIES:
Proactively respond to inbound guest inquiries promptly via phone, text, and email.
Execute outbound calls, texts, and emails to prospective guests.
Establish, maintain, and nurture relationships with guests, staff, and vendors.
Collaborate with the revenue department to meet Sales Goals for the month.
Process and schedule all payments for all bookings in place per agreements / special policies.
Become familiar with the inventory of all homes, components, amenities, concierge services, and experiences we offer in the area.
Seek out and request 5-star reviews from guests.
Organize and host our weekly guest meet and greet.
Monitor and respond to guest feedback.
QUALIFICATIONS:
Previous experience in a hospitality, guest services, or concierge services sales role is
required.
Vacation rental industry experience is desired.
Familiarity with using property management software such as Streamline is desired.
Enjoy speaking with people with excellent interpersonal, written, and verbal skills.
Ability to work in an ever-changing environment while maintaining a high standard of service, strong work ethic, and a hospitality mindset.
A passion for and in-depth knowledge of the Siesta Key area and a quick learner about our properties and what we offer.
COMPENSATION & BENEFITS:
Annual Salary:
OTE $60,000 (includes base + bonus)
Schedule: Wednesday - Sunday, 12PM - 8PM
Bonus Details:
Bonus opportunities based on sales performance.
Benefits & Perks:
Paid time off includes PTO, sick, and vacation days.
Health insurance.
Employee recognition programs.
Relocation assistance.
Workplace perks such as recreation activities, food, and coffee.
Hybrid work schedule opportunities
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