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Manager, Digital Marketplace Operations
2 months ago
Overview
The ever growing,
Crocs
Digital Team has a new position -
Manager, Digital Marketplace Operations The ideal teammate will thrive in an unstructured and fast-paced environment, have an analytical mind, and focus on growth using their outside of the box thinking. As our consumer touchpoints expand digitally, this person will help the Brand develop better relationships with our consumers regardless of where they are in the consumer cycle.
Aside from being organized and productive in their own day to day, this Digital Marketplace Operations Manager will collaborate with both internal and external collaborators easily and efficiently.
If marketplace, analyzing, advising, building relationships and credibility is your sweet spot, read on This could be an incredible opportunity to join the and support the continued, sustainable growth of Crocs
What You'll Do
Day to day management of marketplaces, including but not limited to sales analysis and reporting, pricing, and inventory management.
Lead weekly and monthly reporting, insights, and analysis on business performance, opportunities, and risks.
Develop and complete promotional strategy during key consumer selling periods.
Partner with Planning to optimize inventory levels within FBA to boost sales while minimizing holding expenses.
Partner with the Merchandising and Marketing team to activate GTM strategy to improve consumer connection, elevate the brand experience, and drive growth in the channel.
Proactively seek growth opportunities to accelerate revenue, grow market share, improve search rank, drive organic traffic, and increase conversion.
Work collaboratively with internal teams to improve processes and troubleshoot issues.
Actively partner with the Brand Protection team to manage brand/IP infringement issues and counterfeit enforcement.
Maintain up-to-date knowledge of marketplace requirements, standard processes, new trends, and latest updates.
Meet deadlines, prioritize projects as needed, and communicate any at-risk items.
Maintain a positive attitude, be proactive and solution-oriented.
#LI-JS1
What You'll Bring to the Table
Bachelor's degree or equivalent experience in business, merchandising, or related field
Minimum 3 years of Amazon and other e-commerce marketplace management experience (Amazon Seller Central platform understanding preferred)
Preferred buying, merchandising, and/or planning experience
Experience with Channel Advisor, CommerceHub, or similar product listing software preferred
Deep understanding of requirements, restrictions, and standard processes for successfully selling on marketplaces
Strong proficiency in Microsoft Office
Experience in leading direct reports, vendor relationships, and cross-functional projects
Takes initiative to generate ideas to drive business and contribute to organizational effectiveness
Strong communication, writing, and organizational skills
Demonstrated ability to work in a demanding, fast-paced environment
Demonstrate a successful track record in Amazon management and/or Amazon sales growth.
Excitement around living in Colorado to support the business from our gorgeous Crocs HQ
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