Travel Operations Team Leader

4 weeks ago


Broomfield, United States Inside Travel Group Full time
Job DescriptionJob DescriptionTravel Operations Team Leader

The Role:

The Travel Operations Team Leader role at Inside Travel Group offers an exciting opportunity to lead a dynamic team, ensuring seamless coordination between Sales and Operations for both self-guided and group tour bookings. This hybrid role includes three days in the office each week, allowing for a balance of in-person collaboration and remote flexibility.


You will manage your local team, collaborate with global colleagues, and work with various departments to resolve booking issues, maintain supplier databases, and refine operational processes.

This role emphasizes problem-solving, team leadership, and multitasking, fostering a supportive and creative work culture. Inside Travel Group values passion, integrity, and quality service, offering competitive salaries, comprehensive benefits, and professional development opportunities for motivated individuals passionate about travel. Join Inside Travel Group and contribute to delivering unique and culturally enriching travel experiences.


What You Will be Doing:

  • Provide daily managerial direction and support to your team, assisting with time management and task prioritization in busy periods
  • Coach and guide team members to satisfactorily resolve issues themselves, whilst also assisting with escalated cases as required
  • Conduct weekly catch ups and biannual appraisals with team members, utilizing the full range of managerial approaches to optimize performance and enhance development
  • Identify and resolve capacity challenges, proactively monitoring and managing workloads effectively to deliver timely output, particularly over our peak departure seasons
  • Identify and resolve any training needs, ensuring all training delivered is implemented and embedded
  • Participate in the recruitment, induction, and training of new starters, supporting the process as/when required
  • Monitor the Travel Operations inbox(es) and our Tour Operating System (Axum), assigning work among the team, to ensure tasks are completed quickly and effectively
  • Oversee the preparation, checking and dispatching of Info-Packs and other client facing documents
  • Oversee the preparation and delivery of Tour Leader documents such as cash sheets and passenger manifests

What We Are Looking for From You:

  • Passion for Japan/Asia as a travel destination and desire to help others discover the country
  • Previous experience in an operations environment.
  • Previous experience in process improvement
  • Previous involvement in implementing training and development initiatives
  • Well-developed problem-solving skills, able to use initiative with confidence.
  • High quality communication/interpersonal skills in emails, in-person and on the phone.
  • Highly motivated, well-organized with ability to handle a volume of simultaneous tasks.
  • Proficiency in MS Office (Excel, Word, PowerPoint, Outlook, Teams and SharePoint).

What You Get in Return:

  • 20 days annual leave plus 13 paid public holidays
  • Day off on your birthday
  • Annual performance-based bonus
  • Volunteering leave
  • Employee Assistance Program
  • Designated learning and development time
  • Employer retirement contributions
  • Travel discounts

We recognize that job adverts are often a wish list, and no candidate can have equal experience in every required/desired skills, however if you think you would be a good fit for Inside Travel Group and this role, we would welcome an application from you

To apply for this role, please submit your resume and cover letter through our Careers Page.

Applications close: September 16, 2024
Interviews: Beginning September 23rd, 2024

Start Date: Late 2024

Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, FL, GA, IN, ME, MN, NC, NV, OR, PA.

Inside Travel Group participates in the E-Verify Program for all US based applicants.


  • Team Leader, Visual

    7 days ago


    Broomfield, United States Crate & Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...


  • Broomfield, Colorado, United States Papa Murphy's Full time

    Become an Area Supervisor at Papa Murphy'sAs an Area Supervisor, you will play a crucial role in fostering a supportive workplace culture, leading a dedicated team, delivering outstanding customer experiences, and ensuring smooth operational workflows.Key Responsibilities:Guide, mentor, and assess team membersImplement sales and promotional strategiesUphold...

  • Jack in the Box

    3 months ago


    Broomfield, United States Feast Enterprises Full time

    POSITION SUMMARY: Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards.Guest...

  • Sales Team Leader

    2 weeks ago


    Broomfield, Colorado, United States Pottery Barn Full time

    We are excited to invite you to explore a career with us. If you believe you possess the skills outlined in this job description, we encourage you to consider this opportunity. About Our Team Our goal is to elevate the living experiences of our customers. We prioritize the customer in every aspect of our operations, guided by our core values: a People...


  • Broomfield, Colorado, United States fastmarket Full time

    Overview:Join Our Growing Team and Drive ExcellenceAre you a motivated leader ready to guide a committed team towards outstanding results? We're a rapidly expanding national convenience store chain, and we're looking for an energetic Retail Operations Leader to become part of our family. This is more than just a position – it's an opportunity to create a...

  • Team Leader, Visual

    3 months ago


    Broomfield, CO, United States Crate & Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Floor Leader

    3 months ago


    Broomfield, United States The Buckle, Inc. Full time

    Summary The Leader in Training (LIT) and Floor Leader position’s primary responsibility is to fulfill our mission statement: “To create the most enjoyable shopping experience possible for our Guests.” The LIT and Floor Leader performs a variety of sales, merchandising and operational tasks assigned by store management (e.g. cashiering,...

  • Shift Leader

    2 weeks ago


    Broomfield, United States Bagel Brands Full time

    Brand: Einstein Bros. BagelsBreakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...

  • Shift Leader

    2 weeks ago


    Broomfield, United States Bagel Brands Full time

    Brand: Einstein Bros. BagelsBreakfast with us, and dinner with your loved ones! At Einstein Bros. Bagels, we believe in the bagel, and we’ve been baking bagels fresh daily since 1995. We believe that our bakeries do more than just make the best breakfast in the neighborhood. We guarantee two things: First, to spread a little more joy and happiness in the...


  • Broomfield, United States Intermountain Health Full time

    R113110 locations Peaks Regional Office time type Full time posted on Posted 5 Days Ago job requisition id R113110 Job Description: The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. The staff RN utilizes the nursing process by use of...

  • Yoga Boutique Leader

    3 months ago


    Broomfield, United States Life Time> Full time

    .Position SummaryThe Yoga Boutique Manager is a charismatic leader who is great at getting people to try yoga. They have the ability to recruit, cast, coach and retain talented teachers.They love LifePower Yoga, curating experiences that make members and LifePower Yoga teachers exclusively want to practice and teach at Life Time.The Yoga Boutique Leader...


  • Broomfield, Colorado, United States Intermountain Healthcare Full time

    Traveling Registered Nurse Team MemberPosition Overview:The Traveling Registered Nurse (RN) is a dedicated healthcare professional responsible for the comprehensive assessment, planning, execution, and evaluation of patient care.The RN leverages the nursing process, utilizing advanced technology, therapeutic interventions, evidence-based practices, and...


  • Broomfield, United States Intermountain Healthcare Full time

    Job Description:The Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. The staff RN utilizes the nursing process by use of technology, therapeutic intervention, evidence-based practice and coordination of care with other health team...


  • Broomfield, United States Intermountain Healthcare Full time $37 - $56

    Job Description:Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunityThe Registered Nurse (RN) is a professional caregiver who assumes responsibility and accountability for assessing, planning, implementing and evaluating care of patients. The staff RN utilizes the nursing process by use of...

  • CT Technologist

    9 hours ago


    Broomfield, United States Intermountain Healthcare Full time

    Job SummaryWe are seeking a skilled CT Technologist to join our Travel Team at Intermountain Healthcare. As a CT Technologist, you will be responsible for performing CT procedures to obtain high-quality imaging results. Your expertise will be essential in providing patient-centered care while demonstrating our values of Integrity, Trust, Excellence,...


  • Broomfield, Colorado, United States opentext Full time

    OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of...


  • Broomfield, Colorado, United States Hunter Douglas Full time

    Job OverviewHunter Douglas stands as the premier manufacturer of window treatments and a significant player in architectural products. With over a century of pioneering advancements, we have set the standard in our industry with exclusive offerings that combine style and functionality, reaching countless homes and commercial spaces worldwide.We seek...


  • Broomfield, Colorado, United States Hunter Douglas Full time

    Job OverviewHunter Douglas stands as the premier manufacturer of window treatments and a significant player in architectural products. With over a century of pioneering innovation, we have set the standard in our industry with unique offerings that combine style and functionality, reaching countless homes and commercial spaces worldwide.We seek individuals...

  • Director of Operations

    2 months ago


    Broomfield, United States Carefree of Colorado Full time

    Job DescriptionJob DescriptionPosition: Operations Director (Planning, Manufacturing & Shipping)Department: Manufacturing OperationsSchedule Monday - FridayPosting Date: 07/13/2024 Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude,...


  • Broomfield, United States Carefree of Colorado Full time $100,000 - $115,000

    Job DescriptionJob DescriptionPosition: Operations Director (Planning, Manufacturing & Shipping)Department: Manufacturing OperationsSchedule Monday - FridayPosting Date: 08/29/2024 Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude,...