Training Specialist

1 month ago

Madison, United States Goodwill Industries of South Central Wisconsin Full time
General Summary:

The Training Specialist will design, coordinate, and deliver training for employees of their assigned work group.

Principal Duties & Responsibilities:
  • Organizes and presents orientation, onboarding and skills training for employees.
  • Designs and facilitates learning through a variety of delivery methods, including classroom curriculum , virtual instruction, online courses and job aids.
  • Research and work with subject matter experts to create and update accurate materials.
  • Maintains records of training and required processes for audits and contract compliance.
  • Practice effective project management skills in leading multiple training and development program initiatives.
  • Systematically monitors and updates training materials, policy and procedure.
  • Evaluates program effectiveness through assessments and feedback.
  • Utilize and apply known adult learning principles, training methods and techniques.
  • Maintains knowledge of the latest trends in training and retains required certifications.
  • Works with leadership to assess needs for learning strategy and curriculum.
  • Coordinates outside agencies to conduct training, as necessary.
  • Consistently perform all duties within the framework of our Core Values.
Requirements

Knowledge, Skills & Abilities Required:
  • Business Acumen: Strong verbal, public speaking and written communication skills.
  • Customer Focus: Consistently has positive interaction with internal and external customers.
  • Accountability: Collaborates & champion ideas, providing high level support of the mission.
  • Drive for Results: Finds solutions, resolves conflict, and proactively solves problems.
  • Continuous Improvement: Open minded, with flexibility to improve quality of output.
  • Certified instructor or willingness to be a certified instructor in first aid, CPR & CBRF courses.
  • Proficient in Microsoft Office, familiarity with authoring software. Articulate 360, a plus.
Travel Required: Up to 10% travel to local Goodwill sites.

Required education and/or work experience:
  • College degree with minimum of 2 years' related work experience designing and facilitating training.
  • Knowledge of non-profits, working directly with people with disabilities or resale, a plus.
Description of physical working environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Ability to maintain a stationary position to be able to operate a computer and other office equipment, mostly indoor office environment.
  • Must be able to clearly communicate, identify, analyze, and assess details.?
  • Ability to stand, walk up and down stairs without assistance, lift, push or pull up to 20 lbs.

Other duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Employment Opportunity Employer:

Goodwill of South Central of Wisconsin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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