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Manufacturing Manager

4 months ago

Madison, United States American Red Cross Full time

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

**** As a condition of employment with American Red Cross, you are required to provide proof that you are fully vaccinated for COVID 19 or qualify for an exemption, except in states where it is prohibited by law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment ****

Join us-Where your Career is a Force for Good

Job Description:

Manufacturing Manager- Distribution

Why Choose Us?
As one of the nation's premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. We depend on the many generous contributions of time, blood, and money from the American public to support our lifesaving services and programs. At the American Red Cross, you will enjoy a collaborative work culture committed to the diversity of our people, programs, and services. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.

At the American Red Cross, you have a direct impact on a meaningful mission. When you join our team, you can help save lives every day. You'll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growth, learning, and succeeding.

What You'll Do:

In this role, you will be r esponsible for management and control of all daily manufacturing and logistics operations, including all staff, assigned volunteers, budgets, environment, and work processes. You'd be expected to e nsure compliance with federal, state, ARCBS directives and regional policy, procedures, and regulations.

As a Red Cross Team member, you will take care of your team members - show up for every shift and give 100% while you're there. Interact in a positive, proactive, and customer-focused manner with both internal and external customers, demonstrating care and compassion at all times

The Details:

  • Responsible for the management of laboratory staff and volunteers including, but not limited to, hiring, training, coaching, evaluating, and disciplining to ensure a well-qualified team and to enhance operational success and compliance.
  • Serve as a resource for supervisors for complex technical issues.
  • Responsible for management of Manufacturing and Transportation, if applicable.
  • Ensure all functions are performed following all applicable regulatory policies and/or procedures and promptly to meet customer needs.
  • Ensure compliance with state and federal regulations, regional policies, and procedures.
  • Coordinate the implementation of new or revised tests, procedures, and equipment with SOPs, CFR, and OSHA regulations.
  • Ensure laboratory training and annual competency assessments are completed in compliance with established guidelines in the ARC training system.
  • May act as a trainer for department-specific curricula.
  • Manage and evaluate workflow, distribution routes, and processes to ensure efficient and streamlined manufacturing processes to meet customer demand and required timelines in a cost-efficient manner. Participate in documenting, investigating, troubleshooting, communicating, and preventing recurrence of department problems, concerns, and complaints.
  • Lead suspect product department investigations.
  • May be responsible for tracking, trending, and analysis of laboratory data and the generation of reports.
  • Perform supervisory review of documents.
  • Serve as a departmental expert on the applicable computer systems.
  • Responsible for the accuracy of computer and physical blood component inventories.


The aforementioned responsibilities of the position describe the general nature and level of work and are not an exhaustive list.

What We Need From You:
  • Bachelor's degree required.
  • Minimum 5 years of related experience with laboratory experience with MT (ASCP) certifications or equivalent combination of education and related experience required.
  • 3 years of supervisory or management experience.
  • Good communication and computer skills are required.
  • Knowledge of blood products and supplies and the ability to interact with diverse customers is required.
  • Must meet state and CLIA requirements.
  • Ability to use a wide variety of lab/medical equipment.


Physical Requirements:

Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear. Frequently lift and/or move objects 10-50 lbs unassisted. Frequently required to push carts weighing up to 100 pounds on flat flooring or ramps. Frequently required to stand for long periods of time, walk, stoop, kneel or crouch. Occasionally required to sit and climb or balance. Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus. Able to withstand temperatures in a typical blood banking environment including refrigerators and freezers. Position may require climbing of step ladders. Operational flexibility is required to meet sudden and unpredictable needs.

What's In It For You?

We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.
  • Medical, Dental Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • PTO + Holidays
  • 401K with 4% match
  • Paid Family Leave
  • Employee Assistance
  • Disability and Insurance: Short + Long Term
  • Service Awards and recognition


Commitment to Your Health & Safety-COVID-19:
The American Red Cross requires all new hires be vaccinated against COVID-19 as a condition of employment. This means that all individuals working for the organization must be fully vaccinated against COVID-19 by the start of their employment OR have begun the vaccination process prior to their start date. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation and your request must be approved prior to hire.

Diversity, Equity & Inclusion
The American Red Cross aspires to be an organization fully committed to diversity, equity, and inclusion by creating and maintaining a diverse, high-performing workforce of employees and volunteers who reflect all communities we serve; by cultivating a collaborative, inclusive and respectful work environment that empowers all contributors; and by leveraging diverse partnerships - all of which helps to ensure culturally competent service delivery supported by effective community leadership and engagement. The Red Cross supports a variety of cultural groups for employees and volunteers. From our Latino Resource Group, Umoja, Asian American & Pacific Islanders, and Red Cross Pride, to the Ability Network, Veterans+ and our Women's Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.

Apply now Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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