Account Services Specialist

2 weeks ago


Chicago, United States Preferred Risk Insurance Services Full time

We are seeking an Account Services Specialist to join our busy Mailroom/Print Shop

The Account Services Specialist is an integral part of our in-house printshop/mailroom, At Once Printing. The Account Services Specialist will work closely with the other staff of At Once Printing as well as the Corporate Communications Department to fulfill orders for customers. The ideal candidate will have extensive customer service experience, keen attention to detail, and thrive in a team setting. The role provides opportunities to collaborate with a variety of teams across the organization and develop long-term relationships with outside customers and vendors.

This is an on-site position reporting to our printshop/mailroom at our Bedford Park, IL corporate headquarters.

DUTIES & RESPONSIBILITIES:

Be a point of contact for customers to ensure print and mail needs are met in a timely manner

Track, trace, and keep accurate record of shipments and mailings

Maintain internal logs and up-date systems as needed

Provide additional backup support for shipping and receiving departments

Engages with vendors and drivers with a positive attitude

Assist with printing, binding, collating, processing, and preparing printed materials

Sort batches and mailing and prepare for delivery or shipment

Track inventory, order supplies, and contact machine vendors for service as needed

Run weekly and monthly reports

Qualifications/Skills:

Attention to detail with exceptional organizational skills

Willingness to take initiative and work independently

Excellent problem solving and troubleshooting skills

Ability to multitask and handle multiple projects with skill and flexibility

Strong computer skills and technical aptitude with willingness to learn new systems

Proficiency with MS Office, Adobe Acrobat

Requirements:

High school diploma, GED, or equivalent

Valid Driver's License

Ability to lift 25 lbs. and stand for long periods of time

Why Join Preferred Risk Insurance Services?

Preferred Risk Insurance Services offers a competitive benefits package to all full-time employees. Benefits include:

Competitive Salaries

Commitment to Training & Development

Medical and Dental

Telemedicine Benefit

401k with a generous company match

Paid Time Off and Paid Holidays

Tuition Reimbursement

Training Programs

Wellness Program

Fun company-sponsored events

And much more

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