Account Manager

3 weeks ago

Sterling, United States First Coast Security Full time

Overview

About First Coast Security

With a culture of recognition and reputation for world-class security, First Coast Security Services is an elite security company that is operating across the United States Our passion lies in protecting each customer’s best interests — whatever, wherever, and whoever that may be. Our Unarmed Security Officers provide world-class services, they represent highly trained professionals who are inspired to serve at their utmost potential. We ensure this by recruiting, training, and retaining officers who share our commitment to excellence.

FCS has had the privilege of partnering with customers in the commercial, residential, and government sectors around the country for more than 20 years. The company has grown tremendously by adhering to its core values of excellence, courage, integrity, and professionalism. FCS is a licensed security agency in multiple states across the country. Start your journey with us today

The A ccount M anager is accountable for the day-to-day operations of an assigned contract or account. Including training, disciplinary action and suspensions, coaching, correct payroll, and scheduling. They build and maintain the relationship with the assigned client or customer of their account.

Job Details

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

Ensure all required reporting and contract compliance requirements are met Assure regular communication of issues or concerns with client Handle any escalated security issues or emergency situations appropriately Communicate staffing needs to the assigned recruiter and Regional Director of Operations Develop staff in both technical and professional skills through performance management (coaching, counseling, disciplining, training, evaluations and recognition) Effectively communicate with all assigned FCS personnel for life of tenure. This includes introduction and training from hire to communicating performance concerns that lead to suspension and termination Assure that employee grievances are heard and resolved (with help from HR team) and that personnel files are updated accurately and timely (change of status forms, employee rosters) Assures communication of policies, company announcements and job openings is received and understood by all personnel Meet all contractual scheduled hours with a minimum of unbilled overtime Coordinate and conduct OTJ site specific training Ensure employees understand, read and know how to locate post assigned orders

Certification Requirements

Virginia DCJS Unarmed License (Preferred)

Education Requirements

High School Diploma or GED

Additional Information / Benefits

401K/403b Plan Short Term Disability Dental Insurance Paid Vacation Long Term Disability Paid Sick Days Vision Insurance Medical Insurance Life Insurance

The Following Screenings Are Required

Education Verification Finger Printing Employment Verification Criminal Background Check Motor Vehicle Drug Screen

The Following Shifts Are Available

Day shift Night shift Third shift Weekend shift

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