Customer Service Representative
3 weeks ago
F&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge.
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues. Taking orders over the phone, heavy data entry and provide support to Sales Representatives.
- Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
- Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
- Track interactions in Eagle - Record customers interactions in internal system for cross-functional awareness and relationship development.
- Process orders received by inbound calls, faxes, e-mails and outside sales representatives
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Provide top-quality customer service in accordance with our Company’s customer service standards and policies and procedures.
- Document and update customer records based on interactions with customers and/or sales representatives
- Develop and maintain a knowledge base of the evolving products and services
- Physical: Ability to communicate effectively, ability to observe, ability to move, ability to adjusts, ability to perceive. Incumbents require sufficient physical ability to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard; push, pull, lift, and/or carry light amounts of weight.
Requirements:
- 3 years experience
- Food Service Distribution Industry
- Excellent written and verbal communication skills
- Ability to address complaints and issues with effective solutions and a positive attitude
- Passion for delighting customers with above and beyond service
- Excellent time-management and prioritization skills
- Bi-Lingual in Spanish
F&W Distribution, LLC has extensive experience providing service to every type of food service industry. F&W is, located in North Hollywood, has over 30 years of experience providing quality goods to clients large and small.
F&W Distribution , LLC competitive benefits will include, among others, the following: Medical/Dental/Vision/Life Insurance/401k Savings Plan/Holiday Pay/Vacation & Sick Hours
EEOC: Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, sex, gender ,pregnancy, mental or physical disability, medical condition, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws.
Job Type: Full-time
Starting Pay: $18.33/hr
Schedule- Monday through Friday from 7am - 3:45pm
Powered by JazzHR
1PalmM2dqa
-
Customer Service Representative
7 days ago
Los Angeles, California, United States California Water Service Full timeJob Summary:California Water Service is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences to our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issues.Assist customers...
-
Customer Service Representative
7 days ago
Los Angeles, California, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a highly skilled and detail-oriented Customer Service Representative to join our team at our Hawthorne, CA location. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring timely and accurate resolution of their inquiries and...
-
Los Angeles, California, United States Perfect Flo Plumbing Service Inc. Full timeJob OverviewPosition: Customer Service RepresentativeIndustry: Plumbing ServicesJob ResponsibilitiesAs a Customer Service Representative, your primary responsibilities will include:Handling incoming calls for a plumbing service provider.Entering customer information into our management software.Coordinating schedules and dispatching service...
-
Customer Service Representative
7 hours ago
Los Angeles, California, United States Helios Commercial Service Partners Full timeAbout the RoleWe are seeking a dynamic and organized individual to join our team as a Customer Service Representative at L.A. Hydro Jet and Rooter Services, a rapidly growing plumbing service company and a Helios Commercial Service Partners company.Key ResponsibilitiesProvide exceptional customer service to clients via phone and emailInput new work orders...
-
Customer Service Representative
2 hours ago
Los Angeles, California, United States Pilot Freight Service Full timePilot Freight Services is seeking a full-time Customer Service Agent for our Hawthorne, CA locationJob SummaryWe are looking for a highly organized and detail-oriented individual to join our team as a Customer Service Agent. In this role, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving...
-
Customer Service Representative
1 month ago
Los Angeles, United States Caliber Collision Repair Services Full timeService Center. Los Angeles - Downtown. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to Customer Service Representative, Customer Service, Representative, Retail, Service
-
Customer Service Representative
2 hours ago
Los Angeles, California, United States Tower Loan Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Tower Loan. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience.Key...
-
Customer Service Representative
2 months ago
Los Angeles, United States Airport Marina Honda Full timeAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. * The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. * The Customer Service Representative is responsible for ensuring customer satisfaction and communicating with our service...
-
Customer Service Representative
1 month ago
Los Angeles, United States AMPM CAR RENTAL Full timeJob DescriptionJob DescriptionJob Title: Customer Service RepresentativePosition Type: Full time And Part time position in office available (no remote)Location: Los Angeles International Airport (LAX)Work Authorization: Legal to work in United states (No sponsorship provided)Number of Openings: 6 openings available (3 for Indoor Representatives, 3 for...
-
Customer Service Representative
7 days ago
Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
-
Customer Service Representative
1 day ago
Los Angeles, United States CloudNXT Co.USA Full timeRole DescriptionThis is a part-time remote role for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling inquiries and issues, and ensuring customer satisfaction.QualificationsStrong communication and interpersonal skillsAbility to solve problems and address...
-
Customer Service Representative
6 hours ago
Los Angeles, United States CloudNXT Co.USA Full timeRole DescriptionThis is a part-time remote role for a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling inquiries and issues, and ensuring customer satisfaction.QualificationsStrong communication and interpersonal skillsAbility to solve problems and address...
-
Customer Service Representative
2 weeks ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the RoleGino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional support and ensuring their satisfaction with our products and services.Key ResponsibilitiesManage large volumes of customer...
-
Customer Service Representative
2 months ago
Los Angeles, United States University of Southern California Full timeCapitalizing on over 140 years of history and tradition in downtown Los Angeles, the University of Southern California (USC) has embarked on an unprecedented period of expansion. USC is now poised to take its place as the preeminent research institut Customer Service, Customer Service Representative, Representative, Business Services, Diversity, Education,...
-
Customer Service Representative
2 weeks ago
Los Angeles, California, United States GINO CORPORATION Full timeAbout the Role:Gino Corporation is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction.Key Responsibilities:Manage large volumes of customer inquiries via phone, email,...
-
Customer Service Representative
7 days ago
Los Angeles, California, United States OMI Inc. Full timeJob OverviewAre you looking for a fresh start in a dynamic business environment? OMI Inc. is seeking a highly motivated and customer-focused individual to join our team as a Full Time Customer Service Representative.As a key member of our customer service team, you will have the opportunity to work with nationally recognized telecommunications companies,...
-
Customer Service Representative
1 month ago
Los Angeles, United States IDB Bank - Israel Discount Bank Of New York Full timeManage all administrative aspects of boarding new and renewed loans, including:Ensuring that KYC documentation is complete for new loans;Manage the process of crediting loan application fees to the appropriate general ledger account, authorizing paym Customer Service Representative, Customer Service, Representative, Officer, Operations, Retail, Banking
-
Customer Service Representative
3 days ago
Los Angeles, California, United States Domino's Pizza LLC Full timeAbout UsAt Domino's Pizza LLC, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive the best possible service.Key ResponsibilitiesProvide timely and effective responses to customer inquiries via phone, email, or in-personResolve customer...
-
Customer Service Representative
4 weeks ago
Los Angeles, United States Individual FoodService Full timeF&W Distribution, LLC is looking for a customer service representative to join our team in our office. This person will drive customer satisfaction by fielding inquiries, and maintaining extensive product knowledge. The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction. Responsibilities: ...
-
Customer Service Representative
4 months ago
Los Angeles, United States Airport Marina Honda Full timeJob DescriptionJob DescriptionAirport Marina Honda has a great opportunity with great pay and fabulous benefits for the position of Customer Service Representative. The ideal candidate will be professional and positive, with a very friendly and outgoing attitude. The Customer Service Representative is responsible for ensuring customer satisfaction and...