Patient Service Representative
3 weeks ago
Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. *This position is expected to travel between FLCH sites as needed to cover for other Patient Service Representatives while out of the office or to cover based on clinic needs. About Finger Lakes Community Health: Finger Lakes Community Health (FLCH) was founded in 1989 with an original mission of serving the region's agricultural workers by linking individuals to area resources and providing essential health services. In 2009 the organization expanded to become a Federally Qualified Health Center (FQHC), serving patients of all incomes, ethnicities and walks of life. Over the last decade, FLCH has grown to provide medical, dental, and behavioral health services to over 28,000 patients at eight health centers. With over 200 employees we strive to provide high-quality and innovative health care services to the Finger Lakes Region. Benefits Offered: Monday through Friday schedule, closed all major holidays Medical insurance with a 90% employer contribution Dental, Vision, and Life insurance Safe Harbor 3% 401k contribution Robust PTO offerings Education reimbursement Job Summary: The Patient Service Representative (PSR) is responsible for providing quality customer service to Finger Lakes Community Health patients and serves as a resource and guide. This position ensures the various patient scheduling, check-in, and payment collection duties are completed and documented appropriately. Main Responsibilities: Health Center Operations Open and/or close building in accordance with Finger Lakes Community Health hours of operation Clean waiting room prior to opening and throughout the day Attend morning huddle meeting with patient care team to address scheduling concerns Patient Appointments Schedule patient appointments as requested from provider, patients, telephone encounters, or actions Call patient to confirm upcoming appointment Verify patient insurance coverage and eligibility Identify back balances and financial responsibilities of the patient. Document no shows, cancellations, or rescheduled appointments in the electronic health record system Identify additional Finger Lakes Community Health services that the patient may benefit from Patient Check-In Greet patient upon arrival Give patient necessary forms for completion Assist patient with form completion or Kiosk check-in process Review paperwork for completion and accuracy Input Data, witness signatures, and scan paperwork into the patient record Verify and/or update patient personal information at every contact with a patient Change patient status in electronic health record system when patient is ready to be seen Patient Payment Educate patient on Finger Lakes Community Health sliding fee scale and payment assistance programs Collect required documentation for payment assistance programs Inform patient of current account balance and collect payment Assist patient with Payment Plans for outstanding balances Post payment into the electronic health records system Reconcile daily payments and cashbox Documentation Submit telephone encounters and actions in the electronic health record system Address telephone encounters and actions in the electronic health record system in accordance with Finger Lakes Community Health policies and procedures Education and Qualifications: High School or Equivalency Diploma Prior experience a plus, but not required The ability to work flexible hours -- some evenings are required The ability to communicate fluently in Spanish and English preferred, but not required A valid New York State driver’s license in compliance with FLCH drivers’ policy Physical Requirements: Must be able to hear and communicate with clients and staff on the telephone and those who are served “in person.” Must be able to lift up to 40 pounds. Must have vision that is adequate to read memo’s computer screen, registration forms, and other documents. Must possess manual dexterity, to perform writing and keyboarding tasks. Prolonged periods of sitting and working at a computer. OSHA Level II Finger Lakes Community Health uses BambooHR for the hiring and onboarding of our staff. All communications for recruitment will come directly from BambooHR (notifications@app.bamboohr.com) and may appear as spam. Department Patient Service Employment Type Full-Time Minimum Experience Entry-level Compensation $17.00-$20.00
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Patient Service Representative
2 weeks ago
Port Byron, NY , USA, United States Finger Lakes Community Health Full timeAbout the RoleFinger Lakes Community Health is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring seamless scheduling and check-in processes, and maintaining accurate records.Main...
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Patient Service Representative
1 week ago
Port Byron, NY , USA, United States Finger Lakes Community Health Full timeAbout the Role:The Patient Service Representative is a vital member of our team at Finger Lakes Community Health. As a key point of contact for patients, you will provide exceptional customer service, ensuring a positive experience for those we serve. Your responsibilities will include scheduling appointments, managing patient records, and handling payment...
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Patient Access Representative
3 weeks ago
Port Jefferson, New York, United States Catholic Health Service Full timeJob Title: Patient Access RepresentativeCatholic Health Service is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a vital role in facilitating the daily functions of Admissions to our Hospital.Job Summary:We are looking for a detail-oriented and organized individual to assist with...
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Geriatrics Patient Services Representative
2 weeks ago
Byron Center, Michigan, United States Corewell Health Full timeJob SummaryThis is a benefit-eligible position in the Geriatrics specialty. As a Patient Services Representative, you will play a vital role in delivering high-quality healthcare services to our geriatric patients. Your primary responsibility will be to provide complex patient support, ensuring seamless care coordination and administrative tasks are...
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Patient Service Representative
5 months ago
Port Orange, United States Palmer College of Chiropractic Full timeJob DetailsJob Location20 - Florida Campus - Port Orange, FLPosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDaytimeJob CategoryAdmin - ClericalDescriptionGood first impressions are vital when it comes to working as a Patient Service Representative at Palmer. As you are the first point of contact for our patients. Patient Service...
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Patient Service Representative
2 weeks ago
Port Orange, United States Palmer College of Chiropractic Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palmer College of Chiropractic. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to ensure a positive experience for our patients.Key ResponsibilitiesProvide...
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Patient Service Representative
3 weeks ago
Port Washington, Wisconsin, United States Advocate Aurora Health Full timeKey Responsibilities:We are seeking a skilled Patient Service Representative to join our team at Advocate Aurora Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support.Main Responsibilities:Greet patients and visitors, responding to routine requests for information and providing assistance...
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Patient Services Representative
4 weeks ago
New Port Richey, Florida, United States UPMC Full timeJob SummaryUPMC is seeking a highly skilled and compassionate Patient Services Representative to join our team. As a Patient Services Representative, you will play a vital role in ensuring the smooth operation of our healthcare services. Your primary responsibility will be to provide exceptional patient care and support to our patients and their families.Key...
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Patient Service Representative
1 month ago
Port Angeles, Washington, United States Frontier Dermatology Full timeFrontier Dermatology Position Details:Overview: We are seeking a highly organized and detail-oriented Patient Service Representative to join our front desk reception team at Frontier Dermatology. As a key member of our team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a seamless experience for our...
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Patient Service Representative
2 months ago
Port Angeles, United States Frontier Dermatology Full timeJoin our growing company dedicated to quality care at Frontier Dermatology! Position Details: Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative! Job Title: Patient Service Representative Location:...
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Patient Service Representative
4 weeks ago
Port Saint Lucie, Florida, United States Florida Vision Institute Full timeJob Title: Patient Service RepresentativeFlorida Vision Institute is seeking a highly motivated and detail-oriented Patient Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Responsibilities:Greet...
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Patient Service Representative
3 months ago
Port Orange, United States Palmer College of Chiropractic Full timeJob DetailsJob Location 20 - Florida Campus - Port Orange, FL Position Type Full Time Education Level High School Travel Percentage None Job Shift Daytime Job Category Admin - Clerical Description Good first impressions are vital when it comes to working as a Patient Service Representative at Palmer. As you are the first point of contact for our patients....
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Patient Service Representative
2 weeks ago
Port Saint Lucie, Florida, United States Florida Vision Institute Full timeJob Title: Patient Service RepresentativeFlorida Vision Institute is seeking a highly skilled and patient-focused Patient Service Representative to join our team in Port St. Lucie, Florida. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our ophthalmology...
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Urology Patient Service Representative
5 days ago
New Port Richey, Florida, United States Advanced Urology Institute LLC Full timeJob Title: Patient Service RepresentativeWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Advanced Urology Institute LLC.Job Summary:The Patient Service Representative is responsible for providing exceptional patient experience, ensuring seamless communication between patients and clinical staff, and...
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Patient Service Representative
1 week ago
Port Saint Lucie, Florida, United States Florida Vision Institute Full timeOverview:Florida Vision Institute is seeking a highly skilled and compassionate Patient Service Representative to join our team in Port St. Lucie, Florida. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our patients and doctors.Responsibilities:Greet and welcome patients...
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Patient Service Representative
1 month ago
Port St Lucie, United States Florida Vision Institute Full timeOverview: Florida Vision Institute is searching for an energetic, patient focused, team oriented Patient Service Representative for our multi-specialty ophthalmology practice in Port St. Lucie, Florida. Great work hours, no major holidays, a robust benefits package, a team oriented working environment where you are seen, heard and respected as well as...
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Float Patient Service Representative
5 days ago
Harwich Port, Massachusetts, United States Outer Cape Health Services Full timeAbout the RoleWe are seeking a skilled and detail-oriented Float Patient Service Representative to join our team at Outer Cape Health Services. In this role, you will play a critical part in ensuring smooth patient flow and providing a positive experience for our patients.Key ResponsibilitiesGreet and register patients, directing them to the appropriate...
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Patient Financial Services Representative
1 week ago
Port Saint Lucie, Florida, United States First Source LLC Full timeJob Summary:We are seeking a highly motivated and detail-oriented Patient Financial Services Representative to join our team at Firstsource Solutions USA, LLC. As a Patient Financial Services Representative, you will play a critical role in helping patients navigate the complex healthcare system and ensuring they receive the financial assistance they...
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Customer Service Representative
5 days ago
Byron, Minnesota, United States Kwik Trip Full timeJob Summary: Kwik Trip is seeking a Customer Service Representative to provide exceptional customer experiences in our stores. As a key member of our team, you will be responsible for maintaining a clean and inviting store environment, providing excellent customer service, and working collaboratively with colleagues to achieve sales goals.Key...
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Customer Service Representative
5 days ago
Byron, Georgia, United States Domino's Pizza Full timeDomino's Pizza Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a...
