Patient Service Representative
4 weeks ago
The Patient Service Representative is a vital member of our team at Finger Lakes Community Health. As a key point of contact for patients, you will provide exceptional customer service, ensuring a positive experience for those we serve. Your responsibilities will include scheduling appointments, managing patient records, and handling payment collections. If you are a detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
Main Responsibilities:
Schedule patient appointments and manage waitlists
Verify patient insurance coverage and eligibility
Collect and process payments, including managing cash and credit card transactions
Maintain accurate and up-to-date patient records
Provide exceptional customer service, responding to patient inquiries and concerns
Requirements:
High school diploma or equivalent required
Prior experience in a healthcare setting preferred
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask
Basic computer skills and knowledge of electronic health records systems
What We Offer:
Finger Lakes Community Health is committed to providing a supportive and inclusive work environment. As a member of our team, you can expect:
Competitive salary and benefits package
Opportunities for professional growth and development
A dynamic and collaborative work environment
Recognition and rewards for outstanding performance
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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