Renewals Specialist Sales Solutions
3 weeks ago
RENEWALS SPECIALIST, SALES SOLUTIONS
LinkedIn was built to help professionals achieve more in their careers, and every day millions of people use our products to make connections, discover opportunities and gain insights. Our global reach means we get to make a direct impact on the world’s workforce in ways no other company can. We’re much more than a digital resume – we transform lives through innovative products and technology.
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We are looking for a Renewals Specialist to join our team in contributing to successful client relationships within the sales industry. You will be responsible for making sure that clients renew their contracts with LinkedIn Sales Solutions’ products and services. You will focus on a portfolio of client accounts to ensure there is engagement in products through discovery, training and ultimately guaranteeing the investment made in LSS best meets the clients’ needs.
RESPONSIBILITIES:
Execute small account contract renewals that maximize contract value while protecting and enhancing the customer relationship
Own, drive and manage the renewal process for a high volume of customers
Identify customer requirements, uncover roadblocks, and demonstrate strong account management capabilities to drive renewal to on-time closure
Provide executive management with complete visibility to renewals and solicit executive involvement as required
Communicate risk clearly and take the lead in developing resolution strategies
Accurately maintain a quarterly forecast of renewals in your territory
BASIC QUALIFICATIONS:
2+ years of experience in sales or account management with a focus on negotiating contracts
2+ years of experience managing phone transactions
Experience managing high volume of customers and renewals
PREFERRED QUALIFICATIONS:
Experience in a software, SaaS or startup environment
Proficiency in MS Office (Outlook, Excel, Word and PowerPoint)
Solid negotiation skills that allow for value-based contract negotiations at the senior level
Excellent communication and project, time and customer management skills
Demonstrated ability to find, manage and close Enterprise businesses in an evangelistic sales environment
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