Desktop Support Engineer

2 weeks ago


Milpitas, United States Dawar Consulting Full time
Job Description
Job Description

Our client, a world leader in the semiconductor industry, is looking for an "Desktop Support Engineer".

Job Title: Desktop Support Engineer

Job Duration: Long-term Contract on W2

Location: Milpitas, CA (Onsite)

Company Benefits:

  • Healthcare (Medical, Dental, & Vision)
  • Paid Sick leave (per State policy)
  • 401K + 2% Company Match
Daily Responsibilities:
  • Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed
  • Service Walk-Ups (Front-Line IT person) at IT Service Station for breakfix, resolve issues, triage incidents and requests of various IT Services
  • Service Conference Rooms (Zoom) and User Cubical for breakfix, resolve issues, triage incidents and requests of various IT Services
  • Support and handle new hire tasks; provision new systems for replacement and new hires setup
  • Service End-User Walk-Ups and by Phone
  • Assists in determining suitable software and/or hardware to meet user requirements
  • Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computer
Must have:
  • 5-10 years of experience in related field; supporting end-users (in person) in a corporate environment
  • Knowledge of WIN 7/10 or Mac
  • Be able to troubleshoot video conference rooms
  • Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.


If interested, please send your updated resume to hr@dawarconsulting.com

Best Regards,

DAWAR CONSULTING INC

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