Tech Support Engineer Ultrasound
2 weeks ago
Technical Support Engineer - Ultrasound
One of our clients, medical devices and services company is looking for an enthusiastic Technical Support Engineer with Ultrasound service/support experience.
** Must be authorized to work in US for ANY EMPLOYER.No H1 Visa support for this position.
The Location is San Jose, CA Area
Permanent position with great benefits.
Hybrid commute - 2/3 days Home/Office. Could be weeks home/office rotation.
Technical Support Engineer - Ultrasound
Job Summary
Ultrasound Technical Support Engineer (TSE) supports premium ultrasound products for our customers and field staff by providing technical assistance and operational guidance.
Typically this support is over the phone and some field visits may be required.
TSE will be distinguished by their ability to gain technical expertise, apply problem solving abilities and their resourcefulness in diagnosing and providing customer solutions.
This position also provides opportunities for hands-on failure analysis of returned parts, repair, and testing of assemblies as well as a lab for use in support of customer equipment calls when not supporting customers directly.
Role:
- Provide first-line technical phone support to customers, dealer service network, and Sales/Applications team
- Reproduce, document, and resolve customer issues
- Work with internal groups (Engineering, Manufacturing, Sales, Finance, Operations, and Marketing) to address customer questions and issues
- Understand, set, manage, and exceed customer expectations
- Identify product and operational-related issues and assist cross-functional teams in generating solutions.
- Create, and maintain documentation, process standards, and service information
Requirements and Skills:
- BS degree with a minimum of 3-5 years of experience (BS in BSEE/EET/CS preferred); or non-degree with 7+ years of experience
- Diagnostic ultrasound service/support experience is strongly preferred
- Excellent organization and attention to detail
- Demonstrated methodical/scientific approach to troubleshooting
- Outstanding written/verbal communication and interpersonal skills
- A passion for working directly with customers
- Must be able to multitask and have excellent follow-through skills
- Must be computer savvy with OS experience (Windows, MS Office Suite)
- Basic understanding of network technology (Network+ certification is preferred)
Use this link to apply directly:
brainsworkgroup.catsone .com/careers/index.php?m=portal&a=details&jobOrderID=16442035
Or email: igork@brainsworkgroup .com
Check ALL our Jobs: brainsworkgroup.catsone .com/careers
Keywords: customer, support, service, network, AP, switch, windows, help desk ultrasound diagnostic medical devices Tech Support Engineer Ultrasound
-
Engineering Technician III
2 hours ago
Milpitas, California, United States US Tech Solutions Full timeDescription: An engineering technician's primary task is assisting engineers or scientists, with specific duties usually depending on the technician's field of specialization. Engineering technicians primarily play three roles: support, diagnostics, and maintenance. However, the actual requirements and duties vary widely and include creative tasks such as...
-
Senior Engineer
6 days ago
Milpitas, United States ZL Tech Full timeSenior Engineer - SaaS ZL Technologies is seeking a Senior Engineer - SaaS in the Milpitas, CA area. Responsibilities Work as a part of geographically distributed engineering teams to enable transition of ZL tech's flagship products to a scalable, reliable and high-performance SaaS Work on transition of current application architecture to micro services...
-
AV Desktop Support Specialist
6 days ago
Milpitas, United States US Tech Solutions Full timeDuration: 12 months contractWorking Hours: 8-5 Job Description:Role requiring experienced person to jump in and work with IT department.Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed. Responsibilities:Service Walk-Ups (Front-Line IT person) at IT Service...
-
Endpoint Linux Systems Administrator
14 minutes ago
Milpitas, United States US Tech Solutions Full timeJob Description: The client is deploying security tools on Windows and Linux endpoints so that all endpoint systems are managed and in compliance with cyber policies in Milpitas, CA location. This individual will be accountable for Windows endpoints, Linux endpoints in various Engineering Groups. Responsibilities on the above systems include Deploying...
-
Opto Mechanical Creo/ProE Designer
7 days ago
Milpitas, United States US Tech Solutions Full timeJob Title: Opto Mechanical Creo/ProE Designer Duration: 12+ Months Contract Location: Milpitas, CA- Fully Onsite Working Hours: 9-5 M-F Job Description: · Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies. Responsibilities: · Collaborated development with core suppliers. ·...
-
Opto Mechanical Creo/ProE Designer
7 days ago
Milpitas, United States US Tech Solutions Full timeDuration: 12+ Months ContractWorking Hours: 9-5 M-FJob Description:Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies.Responsibilities:Collaborated development with core suppliers.Sustain current broadband plasma (BBP) product lines with the manufacturing division.Work with system,...
-
Opto Mechanical Creo/ProE Designer
7 days ago
Milpitas, United States US Tech Solutions Full timeDuration: 12+ Months ContractWorking Hours: 9-5 M-FJob Description:Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies.Responsibilities:Collaborated development with core suppliers.Sustain current broadband plasma (BBP) product lines with the manufacturing division.Work with system,...
-
Opto Mechanical Creo/ProE Designer
6 days ago
Milpitas, United States US Tech Solutions Full timeDuration: 12+ Months ContractWorking Hours: 9-5 M-FJob Description:Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies.Responsibilities:Collaborated development with core suppliers.Sustain current broadband plasma (BBP) product lines with the manufacturing division.Work with system,...
-
Customer Support Engineer
1 month ago
Milpitas, United States Tarana Wireless Full timeTarana Wireless is looking for a high-energy, self-starter to join our Customer Engineering Support Team. The ideal candidate has a solid knowledge of wireless communications with solid experience in troubleshooting and cloud platforms. Join us in making our recently launched G1 platform a success across the globe! Customer Support Engineer provides...
-
Milpitas, California, United States KLA Full timeBase Pay Range: $ $65.49 Per HourPrimary Location: USA-CA-Milpitas-KLAKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and location....
-
Technical Support Engineer
7 days ago
Milpitas, United States KLA Full timeBase Pay Range: $51.74 - $87.94 Per Hour Primary Location: USA-CA-Milpitas-KLA KLA’s total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits identified below. Interns are eligible for some of the benefits identified below. Our pay ranges are determined by role, level, and...
-
Desktop Support Engineer
2 weeks ago
Milpitas, United States Dawar Consulting Full timeJob Description Our client, a world leader in the semiconductor industry, is looking for an "Desktop Support Engineer". Job Title: Desktop Support Engineer Job Duration: Long-term Contract on W2 Location: Milpitas, CA (Onsite) Company Benefits: Healthcare (Medical, Dental, & Vision) Paid Sick leave (per State policy) 401K + 2% Company Match Daily...
-
Desktop Support Engineer
5 days ago
Milpitas, United States Dawar Consulting Full timeJob Description Our client, a world leader in the semiconductor industry, is looking for an "Desktop Support Engineer". Job Title: Desktop Support Engineer Job Duration: Long-term Contract on W2 Location: Milpitas, CA (Onsite) Company Benefits: Healthcare (Medical, Dental, & Vision) Paid Sick leave (per State policy) 401K + 2% Company Match Daily...
-
Desktop Support Engineer
2 weeks ago
Milpitas, United States Dawar Consulting Full timeJob DescriptionOur client, a world leader in the semiconductor industry, is looking for an Desktop Support Engineer". Job Title: Desktop Support EngineerJob Duration: Long-term Contract on W2 Location: Milpitas, CA (Onsite)Company Benefits: Healthcare (Medical, Dental, & Vision)Paid Sick leave (per State policy)401K + 2% Company MatchDaily...
-
Opto Mechanical Creo/ProE Designer
7 days ago
Milpitas, CA, United States US Tech Solutions Full timeJob Title: Opto Mechanical Creo/ProE Designer Duration: 12+ Months Contract Location: Milpitas, CA- Fully Onsite Working Hours: 9-5 M-F Job Description: · Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies. Responsibilities: Collaborated development with core suppliers.Sustain...
-
Product Sustaining Engineer
6 days ago
Milpitas, United States KLA Full timeCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents...
-
Customer Success Manager
6 days ago
Milpitas, California, United States ZL Tech Full timeCustomer Success ManagerZL Tech is a company which focuses on customers first, working across the globe serving large enterprises from all industries. As a Customer Success Manager, you will be a part of a team focused on delivering business value across our platform as our customers' trusted advisor. You will be focused on building loyalty to ensure...
-
Opto Mechanical Creo/ProE Designer
7 days ago
Milpitas, CA, United States US Tech Solutions Full timeJob Title: Opto Mechanical Creo/ProE Designer Duration: 12+ Months Contract Design, build, and prototype testing the next-generation broadband plasma (BBP) Wafer inspection opto-mechanical assemblies. Work with system, optical, electrical, and software engineers to derive the subsystem requirements and conduct design reviews. CAD Modeling:...
-
Product Sustaining Engineer
1 week ago
Milpitas, United States KLA Full timeCompany Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA...
-
Software Development Engineer
3 days ago
Milpitas, United States Collabera Full timeJob DescriptionJob DescriptionClient: IT Title: Programmer Analyst IVLocation: Milpitas, CA Rates: $60/hr - $65/hr Duration: 6 monthsDuties:Programmer analysts design, code, and test new programs across various organizations. They document their work, including creating flowcharts, layouts, diagrams, charts, code comments, and revision dates....