Desktop Support Engineer
2 weeks ago
Our client, a world leader in the semiconductor industry, is looking for an "Desktop Support Engineer".
Job Title: Desktop Support Engineer
Job Duration: Long-term Contract on W2
Location: Milpitas, CA (Onsite)
Company Benefits:
- Healthcare (Medical, Dental, & Vision)
- Paid Sick leave (per State policy)
- 401K + 2% Company Match
- Work on SNOW ticketing queue; creating help desk tickets; notifying team members via email when taking an open request and when the request is completed
- Service Walk-Ups (Front-Line IT person) at IT Service Station for break\fix, resolve issues, triage incidents and requests of various IT Services
- Service Conference Rooms (Zoom) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services
- Support and handle new hire tasks; provision new systems for replacement and new hires setup
- Service End-User Walk-Ups and by Phone
- Assists in determining suitable software and/or hardware to meet user requirements
- Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) computer
- 5-10 years of experience in related field; supporting end-users (in person) in a corporate environment
- Knowledge of WIN 7/10 or Mac
- Be able to troubleshoot video conference rooms
- Knowledge of network implementation, server hardware, software installation, and maintenance, in coordination with other corporate IT teams.
If interested, please send your updated resume to hr@dawarconsulting.com
Best Regards,
DAWAR CONSULTING INC
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