Community Relationship Manager
2 weeks ago
Company: Oak Street Health
Title: Community Relationship Manager
Location: Varies
Role Description
Community Relationship Managers (CRMs) are an integral part of our broader Outreach team, which is responsible for engaging adults on Medicare in the community to help drive new patient growth. Building relationships with community leaders to create opportunities for the Outreach team to engage adults on Medicare is a critical responsibility of the CRM. High levels of flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful.
The CRM is also responsible for establishing and maintaining relationships with local community leaders by engaging in collaborative activities to mutually benefit the community and OSH. Additionally, the CRM is responsible for marketing Oak Street Health to eligible adults by creating relationships with people important to our Medicare population.
Check out this pamphlet for a sneak peek into the life of an Oak Street CRM
Core Responsibilities
Community Outreach/Engagement
-
Researching and understanding the landscape of influencers and community partners in your respective market.
-
Prospecting and cold calling to local businesses in your assigned territory, such as Senior Buildings, Libraries, Churches, Senior Groups, etc.
-
Impacting patient acquisition and lead generation targets for each center in your assigned territory by leveraging community relationships to engage Medicare eligible adults
-
Working with local leaders in the community to identify opportunities to further expand & develop new channels of patient growth
-
Collaborating Regional Partnership Manager (RPM) to build & maintain relationships with Insurance Agents (IAs)
Account Management
-
Building and nurturing relationships with local leaders (field account managers) to create long-term alliances with mutually beneficial outcomes that positively impact the communities we serve.
-
Acting as the point of contact for both the Outreach Team & community partners that want to engage in cross-functional initiatives
-
Maintaining regular touchpoints and contact with key stakeholders. Examples of items to discuss in these conversations include
-
Reviewing weekly KPIs (new leads generated or new patients added)
-
Updates on current status of initiatives
-
Discuss new updates in the center (Medicare 101 Events, New Provider joining, etc)
-
-
Overseeing cross-collaboration initiatives with key stakeholders and reviewing success of initiatives by reviewing lead generation & new patient growth
Event Planning
-
Developing and managing a 6+ week forward-looking calendar of events across assigned territory with local leaders in the community
-
Coordinating all details of the events both internally and externally to ensure that events are engaging, well attended and drive lead generation.
-
Clearly communicate objectives, strategy and expectations for each event with Regional Director of Growth, Outreach Managers and Outreach Executives
Sales
-
Generating field account engagement by proactively working with local leaders on community outreach opportunities
-
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
-
Planning lead generation and community engagement at least 2 weeks in advance to strategically develop & maintain lead pipeline
-
Other duties as assigned
What are we looking for?
We're looking for motivated people with:
-
Previous experience in account or community engagement
-
Comfort with cold calling and prospecting in a business to business environment
-
Comfortable with daily accountability on key metrics, including account touchpoints, events scheduled, leads generated, and new patients added
-
Unique ability to adapt and overcome external relationship issues for positive outcomes
-
Ability to manage multiple projects & accounts simultaneously
-
Ability to work proactively to generate new growth opportunities for our Outreach Teams
-
Public speaking combined with strong written and verbal skills
-
Bachelor's degree or equivalent work experience required
-
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
-
US work authorization
-
Someone who embodies being 'Oaky'
What does being 'Oaky' look like?
-
Radiating positive energy
-
Assuming good intentions
-
Creating an unmatched patient experience
-
Driving clinical excellence
-
Taking ownership and delivering results
-
Being relentlessly determined
Why Oak Street Health?
Oak Street Health is on a mission to 'Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient's communities, and focused on the quality of care over volume of services. We're an organization on the move With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody 'Oaky' values and passion for our mission.
Oak Street Health Benefits:
-
Mission-focused career impacting change and measurably improving health outcomes for medicare patients
-
Paid vacation, sick time, and investment/retirement 401K match options
-
Health insurance, vision, and dental benefits
-
Opportunities for leadership development and continuing education stipends
-
New centers and flexible work environments
-
Opportunities for high levels of responsibility and rapid advancement
Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.
Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health
-
Payroll Relationship Manager
4 weeks ago
St. Louis, United States HireLevel. Full timeHireLevel is hiring for a Payroll Relationship Manager to add to our Human Capital Management team in St. Louis, MO. We process a high volume of payroll weekly for our clients while also offering a software that assists in human resource solutions for small and mid-sized companies. No previous experience processing payroll? Don't worry, we offer extensive,...
-
Community Banking Relationship Manager
1 week ago
St George, United States BankTalent HQ Full timeZions Bank recognizes that its success comes from the dedication, experience and talents of its diverse employee base. As we build upon our 150-year legacy and usher in the next generation of banking, we're committed to being the premier employer of choice. We're proud to have ranked among American Banker magazine's "Best Banks to Work For" almost every year...
-
Senior Treasury Services Relationship Manager
2 weeks ago
St Louis, United States CommunityAmerica Credit Union Full timeSummary CommunityAmerica Credit Union is the largest credit union in Missouri and has a 30-year history serving the St. Louis County community - and we're just getting started. With an enduring 80+ years history of strength and stability - and an unwavering dedication to the financial well-being of the people and businesses within the community - we're more...
-
Relationship Mgr, SRV
7 days ago
St Louis, United States Edward Jones Full timeWant a meaningful career where you can make a difference? Edward Jones sounds perfect for you. Collaboration. Autonomy. Opportunity. Words our headquarters associates use when talking about working at Edward Jones. Words that describe what it's like being part of a firm where everyone is aligned toward a singular focus: serving the client. And everyone is...
-
Community Manager/ HOA
2 days ago
St Louis, United States Associa Full timeCommunity Association ManagerAssocia is currently looking for a Community Association Manager (CAM) to join our team in St. Louis, MO. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to...
-
Community Manager/ HOA
1 month ago
St Louis, United States Associa Full timeCommunity Association ManagerAssocia is currently looking for a Community Association Manager (CAM) to join our team in St. Louis, MO. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to...
-
Community Manager/ HOA
5 days ago
St. Louis, United States Associa Full timeCommunity Association ManagerAssocia is currently looking for a Community Association Manager (CAM) to join our team in St. Louis, MO. As a Community Association Manager, you will work closely with our clients and vendors, and partner with other Associa departments. To be successful in this role you will need great customer service skills and the ability to...
-
Marketing Communications Manager
6 days ago
St Louis, United States McCarthy Building Full timeMcCarthy Holdings, Inc. is seeking a Marketing Communications Manager with experience in marketing, public relations, project management, technical and creative writing, and media relations. This position will support McCarthy and its subsidiaries and will be part of the Corporate Marketing Communications Department. CAPABILITIES Highly strategic individual...
-
Communications Strategist
3 weeks ago
St Louis, United States Pi Beta Phi Fraternity for Women Full timeThe Communications Strategist will direct the development of communication strategy for Fraternity initiatives— creating and driving communications plans and content, supporting, and providing leadership in the development of communications, and ensuring coordination of communications across Fraternity stakeholders. This equal-parts strategy and...
-
Communications Manager
7 days ago
St. Louis, MO, United States Allied Onesource Full timeCommunications Manager Do you thrive on building high-performing communications teams? Are you passionate about crafting strategic messages that resonate with both internal and external audiences? If so, we have an exciting opportunity for a Communications Manager to join our team. You'll be responsible for leading the development and execution of integrated...
-
Community Outreach Coordinator
2 weeks ago
St Louis, United States Smart Solutions Inc Full timeDescription We are searching for a talented and professional Community Outreach Coordinator to maintain all community outreach activities. You will represent the company and work with the management team to develop and implement initiatives that increase company visibility within the surrounding community. You need to be self-motivated, enthusiastic, and...
-
Director IT Business Relationship Management
1 week ago
St Paul, United States Uponor North America Full timeUponor is rethinking water for future generations. Our offering, including safe drinking water delivery, energy-efficient radiant heating and cooling and reliable infrastructure, enables a more sustainable living environment. We help our customers in residential and commercial construction, municipalities, and utilities, as well as different industries to...
-
Engineering Manager
7 days ago
East St Louis, United States FLEXSYS America Full timeFlexsys, a leading manufacturer of tire additive products, has an immediate opening for an Engineering Manager. The Engineering Manager reports to the W.G. Krummrich Site Manager and is accountable for all engineering and facilities support at the site. The successful candidate will have the opportunity to lead continuous improvements in processes and...
-
Commercial Property Manager
2 weeks ago
St Louis, United States Community Property Management Full timeJob Description Job Description A Dynamic, full-time Commercial Property Manager position is available at an outstanding Management Company for several Class A office and retail properties in St. Louis. We seek a positive, hard-working, intelligent, professional, and highly motivated team player with excellent communication skills and attention to detail. We...
-
Community Pathway of Hope Case Manager
2 weeks ago
St Louis, United States The Salvation Army USA Central Territory Full timeThe Salvation Army Midland Division Headquarters is looking for a Community Pathway of Hope Case Manager. This individual will serve as a case manager for the Pathway of Hope program in the community. The case manager works with families referred internally or by other service agencies and community partners. This is a Full-time, 40 hours per week, $44, 000...
-
Community Pathway of Hope Case Manager
2 weeks ago
St Louis, United States The Salvation Army USA Central Territory Full timeThe Salvation Army Midland Division Headquarters is looking for a Community Pathway of Hope Case Manager. This individual will serve as a case manager for the Pathway of Hope program in the community. The case manager works with families referred internally or by other service agencies and community partners. This is a Full-time, 40 hours per week, $44,...
-
Territory Manager
3 weeks ago
East St Louis, United States Parksite Full timeThe Territory manager is responsible for driving volume and profit growth using a balanced approach of new business and account management for existing clients within the territory. Maintaining and developing customer relationships through meeting sales targets/customers, prospecting new business and creating demand. RESPONSIBILITIES: New Business...
-
Communications Principal
4 weeks ago
St Louis, Missouri, United States SAIC Career Site Full timeDescription JOB DESCRIPTION: · Develop a comprehensive site visit plan to be incorporated during the construction phase. Upon approval, and within appropriate timelines, this individual would coordinate and run all site visits for N2W.· Provide written materials for all N2W communication products including websites, presentations, pamphlets, and...
-
Community Outreach Associate
6 days ago
St Louis, United States Blue Horizons Development Full timeWe're currently seeking a Community Outreach Associate to join our event marketing firm. In this role, you'll be responsible for promoting our events and initiatives, fostering relationships with community organizations, and contributing to meaningful engagement efforts. If you're enthusiastic about our company's mission and eager to make a difference, we...
-
Sales Manager/BD Manager
1 week ago
St Louis, United States Elite Sourcing LLC Full timeWe are looking for a full-time Area Sales Manager to join our client. The ideal candidate will have a proven track record of success in B2B sales, territory management, and customer relationship management. Please ensure you read the below overview and requirements for this employment opportunity completely.The primary responsibility of the Area Sales...