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Director, Gift Administration

4 months ago

Pittsburgh, United States Carnegie Mellon University Full time

Carnegie Mellon is enjoying its most productive fundraising years in its history, surpassing the initial fundraising goal for its $2 billion Make Possible campaign more than 18 months ahead of schedule.
University Advancement (UA) supports the entire CMU community in building relationships with key constituencies and securing the financial resources the university needs to continue its ascent. As the division grows, we are seeking a director, Gift Administration. This is an exciting opportunity if you thrive in an interesting and fast-paced work environment.
Reporting to the executive director, Advancement Records Administration, you will supervise a group of specialists who are responsible for the entry, administration, and receipting of gifts and gift pledges for the University. You will be responsible for the accuracy and integrity of the gift data entered into University Advancement's databases, and should be passionate about delivering a high level of customer service while ensuring attention to detail. You will create and review departmental process guidelines and participate in the review of divisional processes pertaining to gift and pledge recording and entry, as well as assist with the monthly reconciliation of gifts and pledges. You will also interface with various individuals and teams both within and outside of the division to provide support and encourage strong relationships. You will demonstrate an in-depth knowledge of fundraising principles including IRS, CASE, gift processing best practices, accounting principles, university policies and regulatory and compliance rules. You will also demonstrate responsibility and ensure that departmental goals and deadlines are met.

Your core responsibilities will include:

  • Providing day-to-day training and oversight of team members and ensuring the timely and accurate completion of daily gift entry activities. Leading, coaching, and evaluating the performance of direct reports.
  • Reviewing the status of gifts and pledges in suspense and working with the team to ensure they are current and actively managed.
  • Monitoring the status of funds to determine if accounting strings need to be requested. Working with Fund Management team to request new accounts and updating Advancement's chart of accounts.
  • Participating in regular meetings with Finance and monthly reconciliations with University Advancement's business manager to ensure accurate accounting.
  • Reviewing and creating accurate procedure documentation.
  • Involving and advising business managers and departments on gift accounting procedures, including handling of checks, deposits, fundraising activities and web giving.
  • Participating in meetings and providing input regarding gift and pledge entry and reporting.
  • Assisting in developing gift accounting processes to better meet current and future needs.
  • Creating new audit processes to ensure accuracy.
  • Managing the notification, processing, and reporting of complex pledges and gifts.
  • Participating in database conversations related to gift accounting and participating in other Advancement Services and University Events as needed.
  • Other duties as assigned.
Passion, excellence and flexibility are vital qualities within University Advancement. A commitment to diversity, equity, inclusion and belonging; collaboration; and cultural awareness are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact and work with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:
  • The ability to:
    • function successfully in a high-performing team environment
    • manage multiple tasks in a fast-paced environment and inflexible deadlines simultaneously, while prioritizing work for self
    • work with sensitive information, maintain strict confidentiality and use discretion
    • lead team, supervise others and work independently
    • manage difficult situations while maintaining composure
    • work well under pressure with frequent interruptions
    • initiate, analyze, monitor, evaluate, and alter strategic plans
    • diplomatically manage and resolve staff disciplinary and probationary matters
    • see and understand the objectives of all fundraising units and the University Advancement division, and to integrate goals with those objectives
  • Excellent organizational, verbal and written communication skills
  • Excellent interpersonal, analytical, reasoning and problem-solving skills
  • Strong creative and planning skills
  • Positive and friendly demeanor balanced with persistence when needed
You should be able to travel domestically and be willing to work outside of normal business hours as needed.

Qualifications
  • A bachelor's degree is required.
  • Seven to ten years of experience in a gift administration and/or accounting setting.
  • Previous management experience required.
  • Proficient knowledge of IRS gift rules and regulations. Knowledge of principles of fundraising and accounting.
  • Demonstrated understanding and interest in all aspects of education and a dedication to promoting the university's fundraising priorities.
  • Customer service oriented.
  • Advanced proficiency with Microsoft Office applications and development databases.
Requirements
  • Successful background check
Joining the CMU team opens the door to an array of exceptional benefits available to eligible employees.

Those employees who are benefits eligible have the opportunity to experience the full spectrum of advantages from comprehensive medical, prescription, dental, and vision insurance to an enticing retirement savings program offering a generous employer contribution. You can also unlock your potential with tuition benefits and take well-deserved breaks with ample paid time off and observed holidays. Finally, rest easy knowing you are covered by life and accidental death and disability insurance.

Other perks include a free Pittsburgh Regional Transit bus pass, our Family Concierge Team to help navigate childcare needs, fitness center access, and so much more

For a comprehensive overview of the benefits that may be awaiting you, explore our Benefits page

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond just credentials, we consider the role and responsibilities, your invaluable work experience, and the knowledge gained through education and training. We acknowledge and appreciate your unique skills and the diverse perspective you bring. Your journey with us is about more than just a job; it's about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization? Apply today

Location
Pittsburgh, PA
Job Function
Gift Administration, Research, Planning and Data Analysis
Position Type
Staff - Regular
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
  • Please visit "Why Carnegie Mellon" to learn more about becoming part of an institution inspiring innovations that change the world.
  • Click here to view a listing of employee benefits
  • Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
  • Statement of Assurance