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Patient Services Representative

3 months ago


Gainesville, United States Tebo Dental Full time

Job Description Tebo Dental , an Atlanta-based pediatric & teen dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company. Responsibilities: Build positive rapport with patients and parents by delivering exceptional customer service over the phone Promptly respond to incoming calls Utilize scorecards to ensure you meet the standard requirements for each call Schedule appointments to ensure all practices are booked according to protocol Accurately document all information exchanged during each call Contact parents/patients to remind them of their scheduled appointments Effectively communicate office policies over the phone Benefits: Comprehensive Training Provided Health, Dental, & Vision Insurance Paid Time-Off 401(k) with Match LifeTime Fitness Membership Discount Healthy Breakfast & Snack Options Long-Term Disability Career Advancement & Growth Opportunities Qualifications: Fluency in Spanish is a plus Previous customer service experience is preferred Able to work Monday-Friday as well as select Saturdays and holidays Exceptional verbal and written communication skills Proficient computer skills Strong organizational skills and attention to detail Schedule Day shift The Tebo Difference: #J-18808-Ljbffr