Customer Service Representative

4 days ago


Gainesville, Florida, United States Fyzical of GainesvilleChiefland Full time
Job Summary

FYZICAL, a leading physical therapy company, is seeking a highly skilled Customer Service Representative to join our team in Gainesville, FL. As a key member of our daily operations, you will be responsible for providing exceptional patient care and support.

Key Responsibilities
  • Manage patient scheduling and appointments, ensuring seamless communication with patients and physicians.
  • Collect and track patient data, referrals, and insurance information.
  • Act as a liaison between patients and physicians, disseminating information and coordinating care.
  • Process payments, verify insurance, and maintain accurate records.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues promptly.
Requirements
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills, with a positive attitude and strong work ethic.
  • Ability to maintain confidentiality and handle sensitive patient information.
About FYZICAL

FYZICAL is a innovative physical therapy company committed to changing the PT industry through non-traditional, individualized treatment plans. We offer a supportive team environment, state-of-the-art technology, and opportunities for career growth and development.



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