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Multi-Property HR Manager

4 months ago

Sacramento, United States WSManagement Inc Full time
POSITION SUMMARY

As the Human Resources Manager you will attentively direct and ensure the efficient administration and management of the Human Resources Management function to include ongoing compliance in all areas of HR and payroll, recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each property with the personnel, guidance, and support necessary to achieve their customer service and business objectives. This is an exempt (salaried) position.

DUTIES AND RESPONSIBILITIES
  1. Demonstrates knowledge and commitment to company's mission, values and standards of ethical behavior and outstanding customer service both internally and externally.
  2. Models a positive and professional image that emulates the organization's mission and encourages a spirit of cooperation with co-workers. Provides support to co-workers and promotes teamwork by sharing information useful to achieving desired results.
  3. Ensures that all employees are treated fairly, with kindness, dignity, and
  4. Complies with all company and departmental policies and procedures and exhibits interactions and behavior aligned with the policies and mission of the organization.
  5. Lead HR activities with established policies and procedures to support short-term and long-term goals.
  6. Provide pro-active leadership and expert advice and counsel to support the hotel and influence internal and external service results.
  7. Ability to interact and coach effectively to assist with problem resolution at all levels.
  8. Ensure documentation is retained consistently for all discipline discussions, performance plans, leaves of absence, interactive dialogue, etc. All areas specific to HR and payroll responsibilities.
  9. Facilitate management required training including new hire orientation and utilization of the HRIS and payroll systems.
  10. Leave of Absence administration including proper implementation for FMLA, CFRA, and other protected leaves including timely follow up for updated medical certifications and return to work timelines.
  11. Performance management includes assisting with the preparation of discipline, performance plans, success plans, career growth opportunities and investigations.
  12. Investigate all necessary situations timely and impartially, complete thorough documentation, statements and provide transparent information to executive leadership on investigation details. This is required prior to conclusions are confirmed for executive discussion and support.
  13. Recruiting, staffing and retention. Exit interviews as needed or requested and turnover analysis.
  14. Coordinate benefit enrollments including scheduling of benefit programs including annual open enrollment.
  15. Policy interpretation and training to property management and staff.
  16. Workers' compensation communication including follow up on return-to-work status updates, completed accident or illness claims packets, witness statements, and placing staff on work comp leave in the HRIS system as deemed necessary. Maintain documented tracking of each illness or injury, time off, accommodations, etc. for each property and readily accessible for the VP or Operations Executive to review.
  17. Respond to all EDD correspondence with timely and accurate information. Retain copies of everything submitted and file electronically on the company network.
  18. Perform routine audits including documenting audit findings, in each property validating HR regulation, company process and company expectations are being met.
  19. Supports regular staff communication and training meetings, employee engagement and appreciation events as requested.
  20. Respond to all company communication, emails, teams' messages, calls, texts and business-related communication timely and effectively.
  21. Complete administrative tasks timely and
  22. Audit and complete Payroll processing including submission, ensuring detailed payroll notes are uploaded by properties and staff changes are made in the HRIS system timely on a consistent
  1. Ensure payroll items such as withholding orders, levy's and benefits orders are processed within the timeframe established on the order. Ensure copies of all required documents are provided to payroll vendor and the employee if required.
  2. Provide support on the physical property location of each hotel as needed, required, or requested during the tenure of employment.
  3. Manage all programs such as retirement plans, benefits communication including new hires, terminations, status change benefits qualifications and cancelation of benefits in a timely manner.
  4. Audit all HR and payroll related invoices for accuracy or required changes. Benefits invoices, new enrollments, enrollment changes, coverage changes, etc. Maintain electronic documentation of all audits and invoices. Make corresponding updates in company systems and provide timely communication to appropriate vendor.
  5. Ensure documentation is current, accurate and provided to properties as needed and saved in internal files. Forms such as EDD packets, FMLA forms, LOA letters, etc. are aligned with any updated and issued state, federal or other agency form.
  6. Ensure a neutral approach and professional boundaries are maintained at all times with all staff, management, vendors and business associates including confidentiality for all company and employee information.
  7. Work with the VP and Director of Operations for transparency on all leaves of absence, performance improvement plans, employee investigations, suspensions, disciplines or terminations.
  8. Work with Corporate Accounting Department to ensure smooth financial processes with transparency and integrity on payroll and HR related items.
  9. Participate in Task Force support to other properties as needed and
  10. Must complete work from the office or company property. This is an "in person" required position and not a remote position.
  11. Maintain and organized and effect workflow, meeting deadlines including company standard and
  12. Stays abreast of industry trends and regulatory issues; as well as professional standards and makes recommendations on improvement processes.
  13. May be requested to participate in workshops and seminars to stay current with industry, position or specific training or
  14. Maybe assigned tasks to support commercial property tenant (unrelated to the hospitality industry) communication and service needs directly with the company owners. Including coordinating of vendors, city services or any other tenant needs upon owner approval.
  15. Maintain supplies for the administrative office. Postage meter, paper, pens, breakroom items, coffee, etc. as needed.
  16. Communicates information to management and executives


POSITION REQUIREMENTS
  1. Previous HR Management experience of a minimum of five (5) years required, multi-location/property is high desired.
  2. PHR/SPHR, SHRM-CP/SHRM-SCP designation a plus.
  3. Must have excellent written and verbal communication skills.
  4. Excellent working knowledge of federal/state labor laws.
  5. Must be detail oriented, multi-task oriented, and creative
  6. Ability to thrive in multi-property environment overseeing many processes, projects and items at once
  7. Must have excellent working knowledge and be comfortable effectively using PC applications (i.e. Word, Excel, Outlook, Teams, EDD online, HRIS systems, Payroll platforms, etc.)
  8. 2-4 years' experience in the hospitality industry highly
  9. High school diploma or equivalent
  10. Able to sit/stand/walk for long periods of
  11. Must possess a thorough knowledge of principles of effective business and employee relations with excellent internal and external customer service at all times.
  12. Must possess ability to maintain effective and quality work performance
  13. Must be able to communicate effectively and professionally throughout the organization including hourly staff, property management team and Corporate team/Corporate Executives.
  14. Must possess a thorough understanding of hotel regulations, operational processes, policies and obligations applicable to HR and payroll.
  15. Must exhibit performance of which position requires for effectiveness and efficiency in the daily, weekly, and monthly
  16. Commitment to the company mission to consistently deliver high quality performance, excellent customer service both internally and externally. Embracing of the company values of excellent customer service, honesty & integrity, teamwork, innovation, and compliance
  17. Ability to represent Company in an ethical and professional manner, and to maintain accountability at all