Customer Service

2 months ago

Bethlehem, United States UGI Utilities Full time

Requisition Number: 24350 

At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland.

We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

UGI is committed to acting in a sustainable and socially responsible manner to minimize our impact on the environment and to enrich the lives of our customers, communities, and employees. To learn more about UGI's workplace culture, sustainability efforts, and commitment to diversity, equity and inclusion (DE&I), we invite you to visit our UGI Corporate sustainability page.

Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services

Job Summary

Provide Administrative support for the Bethlehem Field and ISG Sales groups.  Coordinate New Construction service installation orders and schedule.  

Duties and Responsibilities
  • Input all necessary data in SAP, DOJM, Design Manager and Fieldbook systems.  Ensure all necessary paperwork is processed so the customers receive service in a timely manner and reports are kept up to date.  Provide the necessary support for ISG and Field Sales.
  • Take incoming calls from builders and contractors and direct as needed.  Communicate with builders to schedule service installations and set up new accounts.
  • Assist area sales with customer contact as it pertains to customer follow up, canvassing, direct mail & telemarketing.  Respond to customer complaints and other customer issues.
Knowledge, Skills and Abilities
  • Associate degree or greater preferred, but not necessary.  Experience in an office environment with the ability to work with the public on a daily basis.   
  • Proficiency working with DOJM, SAP, Fieldbook, MapFrame, and Microsoft Office along with any other relevant systems is preferred.  
  • Must have strong communication (both written and oral), and interpersonal skills.  Must be able to speak clearly and concisely to potential customers.  
  • Must be well organized and reliable. 
Education and Experience
  • Associate degree preferred. 
  • One or more years’ experience.

We offer comprehensive benefits, some of which are:

  •  medical, prescription, dental, vision, life insurance

  • disability plans

  • 401(k) matched savings plan

  • paid vacation

  • company stock purchase program

  • wellness programs

  • tuition reimbursement

  • paid parental leave

  • paid volunteer time

  • adoption assistance

UGI Utilities, Inc. is an Equal Opportunity and Affirmative Action Employer. As such, the Company abides by the requirements of the Executive Order 11246, 41 CFR 60-741.5(a), and 41 CFR 60-300.5(a). The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, veteran status, or any other legally protected class in its practices.

Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies.

As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

  • Customer Service Representative

    3 months ago

    Bethlehem, United States myHR Partner Full time

    ** Customer Service Representative** Customer Service Bethlehem, PA **Description** 41% of Americans currently have medical debt. Thats crazy! At **AblePay Health**, our customers are our members, and we are on a mission to help them with the epidemic of rising healthcare costs. To support our rapid growth, were on the hunt for a values-driven **Customer...

  • Customer Service Clerk

    2 months ago

    Bethlehem, United States Old Dominion Freight Full time

    Customer Service Clerk page is loaded **Customer Service Clerk** locationsBethlehem, PA time typeFull time posted onPosted 3 Days Ago job requisition idR-2022-9029 Old Dominion Freight Line is currently recruiting for a Customer Service Representative to join our OD Family Culture. This role will successfully provide exceptional customer service duties in...

  • Customer Service Representative

    2 weeks ago

    Bethlehem, United States Trans-Bridge Inc Full time

    Position Title: Customer Service Representative / Reservationist Exempt/Non-Exempt: Non-Exempt Employment Type: Part-Time Location: Bethlehem, PA (On-Site) # of Positions: 2 Work Days/Hours: Monday - Friday - 8:30 AM - 1:30 PM (On-Site) or Monday - Friday - 12:30 PM - 5:30 PM (On-Site) Job Description: Trans-Bridge Tours, Inc. is seeking 2 part-time Customer...

  • Customer Service Representative

    1 month ago

    Bethlehem, United States Trans-Bridge Inc Full time

    Position Title: Customer Service Representative / Reservationist Exempt/Non-Exempt: Non-Exempt Employment Type: Part-Time Location: Bethlehem, PA (On-Site) # of Positions: 1 Work Days/Hours: Monday - Friday - 12:30 PM - 5:30 PM (On-Site) Job Description: Trans-Bridge Tours, Inc. is seeking a part-time Customer Service Representative who will play a vital...

  • Rep Customer Service

    3 months ago

    Bethlehem, United States GEODIS Group Full time

    ** Rep Customer Service** **Job Category****:** Operations **Requisition Number****:** REPCU023440 Showing 1 location **Job Details** **Description** GEODIS is one of the worlds largest leading Supply Chain Operators! At GEODIS, we create with you an infinite amount of career opportunities. As a GEODIAN, you will work hands on with products from hundreds of...

  • Customer Service Representative

    2 months ago

    Bethlehem, United States FLSmidth Full time

    Seize Global Opportunities Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us As a...

  • Customer Service Representative

    1 month ago

    Bethlehem, United States Trans-Bridge Inc Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative / ReservationistExempt/Non-Exempt: Non-ExemptEmployment Type: Part-TimeLocation: Bethlehem, PA (On-Site)# of Positions: 1Work Days/Hours: Monday - Friday - 12:30 PM - 5:30 PM (On-Site)Job Description:Trans-Bridge Tours, Inc. is seeking a part-time Customer Service Representative...

  • Customer Service Representative

    2 weeks ago

    Bethlehem, United States Trans-Bridge Inc Full time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative / ReservationistExempt/Non-Exempt: Non-ExemptEmployment Type: Full-TimeLocation: Bethlehem, PA (On-Site)# of Positions: 1Work Days/Hours: Monday-Friday - 8:30 AM - 5:30 PM (On-Site)Job Description:Trans-Bridge Tours, Inc. is seeking a full-time Customer Service Representative who...

  • Customer Service Representative

    2 weeks ago

    Bethlehem, United States Trans-Bridge Inc Part time

    Job DescriptionJob DescriptionPosition Title: Customer Service Representative / ReservationistExempt/Non-Exempt: Non-ExemptEmployment Type: Part-TimeLocation: Bethlehem, PA (On-Site)# of Positions: 2Work Days/Hours: Monday - Friday - 8:30 AM - 1:30 PM (On-Site) orMonday - Friday - 12:30 PM - 5:30 PM (On-Site)Job Description:Trans-Bridge Tours, Inc. is...

  • Customer Service Representative

    2 months ago

    Bethlehem, United States Garden State Tile Distributors Full time

    Job DescriptionJob DescriptionDescription:Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and...

  • Customer Service Representative

    2 months ago

    Bethlehem, United States Garden State Tile Distributors Full time

    Job DescriptionJob DescriptionDescription:Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and...

  • Customer Service Representative

    4 weeks ago

    Bethlehem, United States Elwood Staffing Full time

    Elwood Staffing is hiring a 2nd shift CSR for a warehouse in Bethlehem, PA! This is a temp to hire opportunity. Apply today at Company Profile 3rd Party Logistics Warehouse. What's in it for you? Elwood Staffing associates are eligible for a comprehe Customer Service Representative, Customer Service, Representative, Staffing, Retail

  • Customer Service Associate

    3 months ago

    Bethlehem, United States St. Lukes Health Network Full time

    Customer Service Associate page is loaded **Customer Service Associate** **Customer Service Associate** locationsBethlehem, PA - 801 Ostrum St time typeFull time posted onPosted Today job requisition idR082073 ***St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset!...

  • Customer Service Representative

    4 hours ago

    Bethlehem, Pennsylvania, United States Villa Restaurant Group Full time

    Job DetailsDescriptionVilla Restaurant Group is currently seeking Cashiers to join their team.We offer:Competitive SalaryPaid Time OffMedical BenefitsMeal DiscountsExcellent TrainingCareer Growth OpportunitiesFantastic Culture and Work EnvironmentFlexible SchedulesIdeal candidates will possess a passion for delivering exceptional customer service, a positive...

  • Customer Service Representative

    1 month ago

    Bethlehem, United States Chubb Full time

    Job Description We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and...

  • Customer Service Rep 2

    2 months ago

    Bethlehem, United States Reeb Millwork Full time

    ** Customer Service Rep 2** **Job Category****:** Customer Service **Requisition Number****:** CUSTO001763 Showing 1 location **Job Details** **Description** **ESSENTIAL FUNCTIONS** * Confer with customers by telephone in order to provide information about products and services, to take and process orders and to answer customers' questions * Keep records of...

  • Automotive Customer Service Advisor

    3 months ago

    Bethlehem, United States Pep Boys Full time

    Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties & Responsibilities First point of contact for customers on the phone...

  • Customer Service Specialist II

    2 weeks ago

    Bethlehem, United States HireRight Full time

    About HireRight: HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the...

  • Senior Customer Service Specialist

    6 days ago

    Bethlehem, Pennsylvania, United States Guardian Life Insurance Company Full time

    Position Overview:Please Note: This role offers a competitive starting pay rate with an annual bonus target. Role Summary:Are you looking to join a dynamic and collaborative team? Are you adept at problem-solving and enjoy tackling challenges head-on? If you possess strong interpersonal skills and have a passion for delivering exceptional service, you may be...

  • Remote Customer Service Representative

    2 months ago

    Bethlehem, United States VIMO INC Full time

    Job DetailsJob Location Bethlehem, PA - Bethlehem, PA Remote Type Fully Remote Position Type Full Time Salary Range $14.50 - $16.00 Hourly Job Category Customer Service Remote Customer Service Representative It's truly an exciting time to be a part of GetInsured! We are hiring Remote Customer Service Representatives to join our elite teams. Despite...