Remote Customer Service Representative
3 weeks ago
Job Location
Bethlehem, PA - Bethlehem, PA
Remote Type
Fully Remote
Position Type
Full Time
Salary Range
$14.50 - $16.00 Hourly
Job Category
Customer Service
Remote Customer Service Representative
It's truly an exciting time to be a part of GetInsured We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, GetInsured is coming together as a team, adapting, growing, and hiring. At GetInsured there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
GetInsured currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. GetInsured builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
Compensation Details
Base Pay: $14.50 per hour
Enhanced Rate: $16.00 per hour contingent on weekly attendance and performance
Spanish Bilingual Base Pay: $15.50 per hour
Spanish Bilingual Enhanced Rate: $17.00 per hour contingent on weekly attendance and performance
Requirements
- 18 years of age or older
- Minimum Internet Speed of 35 mb/s
- Dedicated, private, and secure workspace
- Personal laptop or desktop computer required for the Training Period
- Commit to full attendance during the 3-week Training period
- Complete a background check and health screening
- Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
- NOT Compatible: Mobile Internet Service Providers and Satellite.
NOTE: Ethernet Connection is not the same as Wi-Fi internet access or Wi-Fi adapter/extenders.
Essential Responsibilities
- Inbound/Outbound Calls
- Deliver the highest level of customer service experience consistently
- Manage customer accounts and provide technical support
- Application Data Entry
- Online chat inquiries as assigned
- Interpret and follow defined procedures and policies
- Creative problem-solving skills
- Flexibility and adaptability to changing projects and updates
- Time and task management (multitasking and task prioritization)
- Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
- Adhere to regulated guidelines for communications via all channels
- Moderate to Advanced computer skills
- High level of comfort learning new technology
- High level of professionalism
- Excellent verbal and written communication skills
- Comfortable working from home
- Self-motivated and success-driven
- Paid Training
- Full-Time, Seasonal temp-to-permanent roles
- Performance and attendance-based incentives, in addition to the base pay
- The convenience of working from home
- Collaborative and supportive team environment
- 401K Match
- Individual Coverage HRA (ICHRA)
- Paid time off (PTO)
- Previous experience in customer support or technical support role
- Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a Call Center
- Familiarity with CRM systems and practices
- Spanish Bilingual, a plus
-
Customer Service Representative
2 months ago
Bethlehem, United States myHR Partner Full time** Customer Service Representative** Customer Service Bethlehem, PA **Description** 41% of Americans currently have medical debt. Thats crazy! At **AblePay Health**, our customers are our members, and we are on a mission to help them with the epidemic of rising healthcare costs. To support our rapid growth, were on the hunt for a values-driven **Customer...
-
Remote Customer Service Representative
1 month ago
Bethlehem, United States Disabled Veteran Solutions Full time16.00-16.50 per hour | Bethlehem, PA, USA | Hourly | Full Time Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our...
-
Customer Service Representative
2 weeks ago
Bethlehem, United States FLSmidth Full timeSeize Global Opportunities Joining a team of more than 11,000 people working across more than 60 countries, you will be part of an agile network of talented and ambitious people. In fact, we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us As a...
-
Customer Service Representative
2 weeks ago
Bethlehem, United States Garden State Tile Full timeResponsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and management. When necessary, assume any...
-
Customer Service Representative
4 days ago
Bethlehem, United States Chubb Full timeJob Description We're looking for Customer Service Representatives to deliver best-in-class service in our fast-paced call centers at the following locations: Whitehouse Station, NJ Phoenix, AZ O'Fallon, MO If you want an opportunity with a company that places great emphasis on professional and personal development, cultivates a culture of diversity and...
-
Customer Service Representative
3 weeks ago
Bethlehem, United States Garden State Tile Distributors Full timeJob DescriptionJob DescriptionDescription:Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and...
-
Customer Service Representative
3 weeks ago
Bethlehem, United States Garden State Tile Distributors Full timeJob DescriptionJob DescriptionDescription:Responsible for providing effective, accurate and timely customer service for all internal and external customers as well as team members by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members, outside sales representatives, peers, managers, and...
-
Bethlehem, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the person...
-
BETHLEHEM, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Bethlehem, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
Bethlehem, United States Penske Truck Leasing Full timeJob Description4581 Falmer Dr Bethlehem PA 18020United StatesWhat’s the Job?Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
BETHLEHEM, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
BETHLEHEM, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of...
-
Bethlehem, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...
-
Bethlehem, United States Penske Truck Leasing Full time4581 Falmer Dr Bethlehem PA 18020 United States What’s the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske—the...
-
Remote Bilingual Customer Representative
2 months ago
Bethlehem, United States Disabled Veteran Solutions Full time16.00-16.50 per hour | Bethlehem, PA, USA | Hourly | Full Time Disabled Veteran Solutions (DVS) is seeking top talent for our Bilingual Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we...
-
Remote Bilingual Customer Representative
2 months ago
Bethlehem, United States Disabled Veterans Solutions Full timeDisabled Veteran Solutions (DVS) is seeking top talent for our Bilingual Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our team members with competitive salaries and a...
-
Senior Customer Care Representative
1 day ago
Bethlehem, United States OraSure Full time** Senior Customer Care Representative** ** OraSure Technologies Bethlehem, Pennsylvania, United States (On-site)** ** Posted 3 weeks ago** Full-time Customer Service Medical Equipment Manufacturing Sign in to easily apply to **Senior Customer Care Representative** - **OraSure Technologies** with your saved information. You can also . Senior Customer Care...
-
Customer Service Representative Fueler/Washer
4 weeks ago
Bethlehem, United States Penske Full time255 Riverfront Dr. Bethlehem PA 18020 United States What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person...
-
Rep Customer Service
2 months ago
Bethlehem, United States GEODIS Group Full time** Rep Customer Service** **Job Category****:** Operations **Requisition Number****:** REPCU023440 Showing 1 location **Job Details** **Description** GEODIS is one of the worlds largest leading Supply Chain Operators! At GEODIS, we create with you an infinite amount of career opportunities. As a GEODIAN, you will work hands on with products from hundreds of...
