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JOB MISSION

As part of the New Balance Retail Leadership Team, full-time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties, and delivering a world-class experience for our guests. You will lead by example through New Balance's Core Competencies. MAJOR RESPONSIBILITIES

Be a positive leadership presence on the sales floor while communicating and coaching professionally with all associates Be results-driven in achieving our store key performance indicators through training and development of our associates May assist the store manager in creating the schedule and taking the lead in floor moves Deliver a great guest experience utilizing our GUEST service model Be operationally sound, opening/closing the store, inventory control, operational procedures Be involved in recruiting/interviewing/hiring of top talent Follow safety and reporting regulations, including proper lifting procedures REQUIREMENTS FOR SUCCESS

Must be 18 years of age or older 2 years' retail supervisory experience preferred High school diploma or equivalent educational experience Demonstrated leadership ability Strong customer service and verbal communication skills Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to: lift 4 lbs. frequently; lift a maximum of 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)

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