Current jobs related to Customer Care Associate - Englewood - JRCC Inc

  • Customer Service Associate

    2 months ago

    Englewood, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 4100 MCCALL ROAD [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...

  • Retail Customer Service Associate

    1 month ago

    Englewood, United States FedEx Full time

    FedEx - JobID: PDX_FEC_1D7FCD01-49E3-4BE3-BFF4-E7DFD416AAD3_239732 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Retail Customer Service Associate

    5 days ago

    Englewood, United States FedEx Full time

    FedEx - JobID: PDX_FEC_17F9D728-79E8-45A5-AA2C-FE8FD7B61DFD_239732 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Sales Associate

    3 weeks ago

    Englewood, Colorado, United States Paper Source Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Paper Source. As a Sales Associate, you will be responsible for providing exceptional customer service, creating a welcoming environment, and driving sales through effective product knowledge and recommendations.Key Responsibilities:Engage with customers to...

  • Customer Care Representative

    1 month ago

    Englewood, United States Century Communities Full time

    Position at Century Communities What Youll Do: The Customer Care Representative works closely with our home buyers on all customer service and warranty issues, ensuring a positive homebuying experience. Your key responsibilities include: Manage all Customer Care, Representative, Customer Service, Retail, Trade

  • Retail Sales Associate

    3 months ago

    Englewood, United States Elements Massage Full time

    Overview: If youre looking for a retail sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further! Retail Sales Associates enjoy the following perks: Pay $16.50-18.00 per hour depending on experience Bonuses based on monthly conversion numbers A complimentary monthly massage at...

  • Floor Care Associate

    2 months ago

    ENGLEWOOD, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 4100 MCCALL ROAD [Cleaning Technician] As a Floor Care Associate at Winn-Dixie, you'll: Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards; Operate floor care and department equipment and use associated tools and chemicals; Sweep and/or vacuum...

  • Floor Care Associate

    2 months ago

    ENGLEWOOD, United States Winn-Dixie Full time

    Winn-DixieWinn-Dixie Retail Stores - 1951 S. MCCALL RD #300 [Cleaning Technician] As a Floor Care Associate at Winn-Dixie, you'll: Keep sales floor, liquor store, offices, breakrooms, backrooms, training rooms and restrooms orderly and free from safety hazards; Operate floor care and department equipment and use associated tools and chemicals; Sweep and/or...

  • Customer Service Associate

    3 weeks ago

    Englewood, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeAt K & G Petroleum Llc Defunct, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced retail environment, providing excellent customer service and ensuring a positive shopping experience for our...

  • Customer Service Associate

    3 weeks ago

    Englewood, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at K & G Petroleum Llc Defunct. As a key member of our operations team, you will be responsible for providing exceptional customer service, maintaining a safe and clean store environment, and supporting the sales and service efforts of our...

  • Customer Service Associate

    3 weeks ago

    Englewood, Colorado, United States K & G Petroleum Llc Defunct Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting sales...

  • Sales Associate

    4 weeks ago

    Englewood, Colorado, United States Boot Barn Full time

    Job SummaryAs a Sales Associate at Boot Barn, you will be responsible for creating an exceptional in-store experience for our customers. You will embody our Mission, Vision, and Values in your words and actions, demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills, and strong point-of-sale proficiency.Key...

  • Customer Care Representative

    4 months ago

    Englewood, United States Cornerstone Capital Bank Full time

    Description Who we are: Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our talents to...

  • Customer Service Representative

    4 weeks ago

    Englewood, Colorado, United States RealManage Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to homeowners and associations, resolving issues, and ensuring a positive experience for all customers.Key...

  • Sales Associate

    4 weeks ago

    Englewood, Colorado, United States Petco Animal Supplies Stores, Inc Full time

    Job Title: Sales AssociateAt Petco Animal Supplies Stores, Inc, we're passionate about helping pets live their best lives. As a Sales Associate, you'll play a vital role in delivering exceptional customer experiences and providing top-notch care for our furry friends.Key Responsibilities:Provide exceptional customer service, ensuring guests feel welcome and...

  • Customer Service Representative

    4 weeks ago

    Englewood, United States Home Instead Senior Care Full time

    HomeSmart by HomeServe has served homeowners in Colorado for decades. Our team of talented, experienced and continuously trained employees specializes in residential HVAC services. HomeSmart is now part of HomeServe North America, a Brookfield Infrastructure Group portfolio company. HomeServe is a leading provider of home repair solutions that serves nearly...

  • U-Box Customer Care Representative

    4 weeks ago

    Englewood, Colorado, United States U-Haul Full time

    Job SummaryU-Haul is seeking a highly motivated and customer-focused U-Box Customer Care Representative to join our team. As a U-Box Customer Care Representative, you will be responsible for providing exceptional customer service and ensuring the smooth delivery of U-Box containers to customers.Key ResponsibilitiesOperate a flatbed truck and transport U-Box...

  • Retail Sales Associate

    3 weeks ago

    Englewood, Colorado, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a Retail Sales Associate, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key ResponsibilitiesProvide...

  • Bilingual Customer Care Representative

    1 month ago

    Englewood, United States Cornerstone Capital Bank Full time

    Description Who we are: Cornerstone Servicing, a division of Bilingual Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions. We honor God by using our...

  • Customer Service Representative

    3 months ago

    Englewood, United States RealManage Full time

    Overview: RealManage is a national Inc. 5000 firm with clients and operations in 26 states from California to Florida and from Texas to Illinois that delivers services to homeowners associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. RealManage also serves nationally...

Customer Care Associate

2 months ago

Englewood, United States JRCC Inc Full time

The Customer Care Associate works in a virtual call center environment speaking with customers who need restoration services. This role is the critical first step in the project intake process. The ability to quickly establish a rapport, to obtain customer information and to make decisions about the company's response to the customer are all important skills for a successful Customer Care Associate.

Essential Functions and Responsibilities:

  • Serve customers with empathy and respect
  • Follow the FLEET Response job intake workflow
  • Listen attentively to customers, understand their inquiries
  • Identify situations requiring quick escalation to operations leaders for immediate response
  • Escalate necessary requests to assigned Project/OPS manager.
  • Answer incoming calls promptly and professionally, ensuring a high level of customer satisfaction
  • Address customer questions, concerns, and complaints with empathy and patience
  • Collect and update customer information accurately in the company systems, ensuring data integrity
  • Maintaining a friendly and professional tone on all calls
  • Meet individual and team targets for call quality, customer satisfaction, and productivity
  • Maintain a positive and professional attitude, even during challenging customer interactions
  • Display a high degree of dependability by meeting prescribed schedule, availability to take calls, and other timebound work requirements.
Qualifications:

The ideal candidate will have a positive attitude and the desire to build relationships with our customers.
  • Exceptional verbal communication skills with a clear and friendly phone manner
  • Strong active listening skills and the ability to understand and empathize with customer concerns
  • Proficient computer skills and the ability to navigate multiple systems simultaneously
  • Possess exceptional people skills
  • Ability to work in a fast-paced environment
  • Organizational skills and attention to detail
  • Strong planning, and problem-solving skills
  • Ability to multitask (i.e. listen to callers, move through computer screens, type, and ask questions)
  • Must be able to work from 10am to 7pm PST
Benefits:
  • Medical, Dental, Vision, & Life Insurance
  • 401k with up to 4% company match
  • Company paid holidays.
  • Company paid vacation & sick.
  • Weekly pay
Work Location:

Hours: 10am to 7pm PST
  • In person at various FLEET Response local branches
Reports to:
  • Customer Care Supervisor