See more Collapse

Patient Services Coordinator

1 month ago

Austin, United States Texas Oncology Full time

Overview:

The US Oncology Network is looking for a Patient Services Coordinator to join our team at Texas OncologyThis position will support our North Austin clinic at 12221 Renfert Way.

Although North Austin is comprised of quiet, peaceful neighborhoods, the area is surrounded by excellent shopping, restaurants and recreational activities. The North Austin area is only about a 15 minute drive from downtown and is conveniently located to many of the citys major employers. North Austin is known for its affordable housing and close proximity to wide array of businesses and shops. Major roadways including FM 620, U.S. 183, IH-35 Mo-Pac and the new toll roads make navigating around North Austin quick and easy.

This position can be either a level 1, 2 or Sr based on relevant work experience.

As a part of The US Oncology Network, Texas Oncology delivers high-quality, evidence-based care to patients close to home. Texas Oncology is the largest community oncology provider in the country and has approximately 530 providers in 280+ sites across Texas, our founders pioneered community-based cancer care because they believed in making the best available cancer care accessible to all communities, allowing people to fight cancer at home with the critical support of family and friends nearby. Our mission is still the same todayat Texas Oncology, we use leading-edge technology and research to deliver high-quality, evidence-based cancer care to help our patients achieve More breakthroughs. More victories. in their fight against cancer. Today, Texas Oncology treats half of all Texans diagnosed with cancer on an annual basis.

The US Oncology Network is one of the nations largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care.

What does the Patient Services Coordinator do? (including but not limited to)

The Patient Service Coordinator professionally greets and welcomes patients and their friends/family. Registers and schedules appointments for patients in an efficient and timely manner. Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards, and US Oncologys Shared Values.

Responsibilities:

The essential duties and responsibilities (including but not limited to)

  • Greets patients and visitors to the clinic in a prompt, courteous and professional manner. Checks in patients and informs clinical staff of patient arrival.
  • Provides and explains paperwork for the patient to complete prior to examination. Collects, proofs for completeness, and files patient forms. Updates demographics and insurance information in the system. Collects co-pays and balances; provides receipt.
  • Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages. Pages clinic personnel as appropriate. Communicates messages in an accurate and timely manner according to procedures.
  • Checks patients out after examination. Schedules returning appointments in accordance with physician and/or office guidelines. Provides patients with appointment details such as time, location, directions, instruction sheets, and other details.
  • Records patient cancellations and missed appointments; reschedules appointments. Notifies appropriate staff of the cancellation and makes note in patient chart.
  • Provides general administrative support by filing charts and forms. Maintains lobby area in a neat and orderly manner. Maintains a legible supply of forms and appropriate office supplies required for daily activities.
  • Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patients records.
  • Other duties as requested or assigned. May type memos and forms. No more than five high level duties.


Qualifications:

The ideal candidate for the Patient Services Coordinator will have the following background and experience:

Level 1

  • High school diploma or equivalent required.
  • Some receptionist or office experience preferred.
  • Proficiency with computer systems and Microsoft (Outlook, Office Word, and Excel) required.
  • Must successfully complete required e-learning courses within 90 days of occupying position.

Level 2 (including Level 1 requirements)

  • At least eighteen (18) months front medical office receptionist experience with insurance forms and scheduling software required.
  • Knowledge of this practices personnel, daily routines, and scheduling a plus.

Level Sr (including Level 1 and 2 requirements)

  • At least 5 years front medical office receptionist experience with insurance forms and scheduling software required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 30 pounds. Requires vision and hearing corrected to normal ranges. Requires vision and hearing corrected to normal ranges.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires frequent interaction with patients and staff.

We have other current jobs related to this field that you can find below

  • Patient Services Coordinator, LN

    2 weeks ago

    Austin, United States VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...

  • Patient Services Coordinator, LN

    2 weeks ago

    Austin, United States VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...

  • Patient Services Coordinator

    1 week ago

    Austin, United States VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...

  • Patient Services Coordinator

    2 weeks ago

    Austin, United States VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...

  • Patient Services Coordinator

    1 week ago

    Austin, United States Austin Regional Clinic Full time

    Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of Patient Services, Coordinator, Patient, Float, Healthcare, Skills

  • Telemedicine Patient Coordinator

    6 days ago

    Austin, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAbout UsRestore is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life....

  • Telemedicine Patient Coordinator

    24 hours ago

    Austin, United States Restore Hyper Wellness Full time

    Job DescriptionJob DescriptionAbout UsRestore is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life....

  • Patient Care Coordinator

    2 months ago

    Austin, United States Austin Sleep Solutions Full time

    Job DescriptionJob DescriptionOur company NEEDS a passionate, professional, caring individual to join our team! The Austin Sleep Solutions vision is to assist physicians to diagnose and treat obstructive sleep apnea for as many patients as possible! This is the perfect opportunity for someone who is looking to get started with their medical career without...

  • Patient Care Coordinator

    2 months ago

    Austin, United States Austin Sleep Solutions Full time

    Job DescriptionJob DescriptionOur company NEEDS a passionate, professional, caring individual to join our team! The Austin Sleep Solutions vision is to assist physicians to diagnose and treat obstructive sleep apnea for as many patients as possible! This is the perfect opportunity for someone who is looking to get started with their medical career without...

  • Patient Services Coordinator

    2 weeks ago

    Austin, Texas, 78704, Travis County, TX, United States VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they...

  • Patient Care Re-engagement Coordinator

    1 week ago

    Austin, United States Ottobock Full time

    Start from:08/04/2024Company:Otto Bock Patient Care, LLCDepartment:ClinicalLocation:Austin, TXType of position:Full-timeRemote possible:RemoteJob ID:7184Apply for this position Summary Statement Ottobock.care is a prosthetic and orthotic clinical services provider with 80+ locations across 14 states. We are dedicated to our vision of prosthetic and orthotic...

  • Patient Care Re-engagement Coordinator

    1 week ago

    Austin, Texas, United States Ottobock Full time

    Start from:08/04/2024Company:Otto Bock Patient Care, LLCDepartment:ClinicalLocation:Austin, TXType of position:Full-timeRemote possible:RemoteJob ID:7184Apply for this positionSummary Statement is a prosthetic and orthotic clinical services provider with 80+ locations across 14 states. We are dedicated to our vision of prosthetic and orthotic excellence and...

  • Patient Services Coordinator

    4 weeks ago

    Austin, United States Austin Regional Clinic Full time

    ** Patient Services Coordinator (Ortho/Front Desk Admin)** **Job Category****:** Office & Clerical **Requisition Number****:** SENIO03958 Showing 1 location **Job Details** **Description** **ABOUT AUSTIN REGIONAL CLINIC:** Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 10 years! We are one of central Texas...

  • Patient Services Coordinator

    2 weeks ago

    Austin,Texas,United States,78704 VitalCaring Group Full time

    As we expand our services in new and existing markets, we're looking for a Patient Services Coordinator, LN who shares our values of being Trustworthy, Capable, Compassionate, Proactive, and most importantly, called to serve patients in their homes. The Patient Services Coordinator, LN serves as a bridge linking patients to the home health care they need. In...

  • Patient Services Representative

    1 month ago

    Austin, United States People's Community Clinic Full time

    Overview: Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. The starting range for this position is $15.00 - $17.50 hourly. Responsibilities: Greet patients promptly upon their arrival to the clinic utilizing excellent customer service Complete entire check in...

  • Patient Care Coordinator

    2 weeks ago

    Austin, United States Ken Adolph Wellness Llc DBA Illumma Full time

    Job DescriptionJob DescriptionIllumma, a leading ketamine infusion practice in Austin, Texas, provides relief and offers hope to those who feel lost or are struggling with chronic illness and pain.We provide cutting-edge care to patients experiencing a variety of treatment-resistant mental health and chronic pain issues. We believe that everyone has a...

  • TMS Lead Patient Care Coordinator

    3 days ago

    Austin, United States Discovery Behavioral Health Full time

    Professional Psychiatric Services division under DBH prides itself on its close culture, clinical excellence, while focusing on helping patients sustain their mental health wellness goals and bringing a new sense of hope to those that are suffering. Care Coordinator, Patient, Patient Care, Lead, Outpatient, Coordinator, Healthcare

  • Patient Care Coordinator

    1 month ago

    Austin, United States Sonova Full time

    Connect Hearing Centers, part of Sonova Audiological Care US Location: Austin, TX 3201 Bee Cave Rd Ste 146, Austin, TX 78746 Current pay: $19.00 – 21.00 an hour + Sales Incentive Program! Hours: Monday - Friday 8:30am-5:00pm Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic...

  • Surgical Services Nurse Coordinator

    3 weeks ago

    Austin, United States St. David's HealthCare Full time

    Description We are seeking a Surgical Services Nurse Coordinator to ensure high-quality, patient-centered care in our outpatient surgery department. Join our team and access a comprehensive benefits package, including medical coverage, retirement plans, education assistance, and more. As a Nurse Coordinator, you will collaborate with the multidisciplinary...

  • Manager Patient Financial Services

    2 months ago

    Austin, United States UMC Health System Full time

    We’ve learned that what is best for patients is also best for employees. Learn more about why we are one of the Best Companies to Work for in Texas. JOB SUMMARY: This position is responsible for managing Revenue Integrity Analyst and Denials Manager positions. They will manage all tools as they relate to revenue integrity. They are also responsible for...