Customer Service Representative
6 months ago
In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management system with current information.
Qualified candidates will hold their Property & Casualty License and have a minimum of 1-3 years of personal lines experience.
Benefits
- Full-Time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- Flexible Spending Accounts
- Short and Long Term Disability
- Accident and Critical Illness Insurance
- Long Term Care Insurance
- Identity Theft Protection
- Paid Holidays
- Paid Time Off
- 401K Plan
Production Support
- Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
- Prepares proposals and renewal summaries
- Maintains agency management system with up-to-date and accurate data
- Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
- Prepares certificates, binders, surety bonds and general correspondence
- Completes MVR requests and trucking certificates according to scheduled rotation
- Administers change requests and endorsements
- Completes applications in coordination with Agent, Account Manager/Executive
- Answers incoming phone calls, greets and assists agency visitors
- Acts as primary and/or secondary back-up to front desk receptionist, if applicable
- Organizes tasks and resources to complete work and meet deadlines according to established procedures
- Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
- Responds to incoming phone calls and emails promptly and effectively
- Performs basic office functions including emailing, filing, scanning, copying, and faxing
- Delivers exceptional customer service according to Customer Service Standards with a goal of exceeding customer expectations with every interaction
- Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
- Answers customer questions and resolves complaints in a timely and efficient manner
- Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Education and/or Work Experience Requirements
High School diploma or equivalent required. Associates or Bachelors degree preferred. Work experience required to perform this job satisfactorily is typically acquired through a minimum of one-year insurance industry experience in personal lines.
Required Knowledge and Skills
- Excellent verbal and written communication skills
- Strong analytical thinking and organizational skills
- Ability to interact professionally and effectively with customers and team members
- Proficient computer skills including the ability to document and access information
- Ability to follow existing processes, procedures, and verbal instruction
- Ability to manage multiple priorities, accurately, efficiently, and independently
- Attention to detail and ability to complete tasks with a high degree of accuracy
- Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
#ZR
-
Customer Service Representative
2 days ago
La Crosse, Wisconsin, United States Kwik Trip Full timeCustomer Service RepresentativeWe are seeking a Customer Service Representative to join our team. As a key member of our store staff, you will provide excellent customer service, maintain a clean and inviting store environment, and work collaboratively with other team members to achieve sales goals.About Kwik TripKwik Trip is a family-owned company that has...
-
Customer Service Representative
7 months ago
La Crosse, United States U-Haul Full timeLocation: 2134 Rose St, La Crosse, Wisconsin 54603 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
2 weeks ago
La Crosse, United States U-Haul Full timeLocation: 2134 Rose St, La Crosse, Wisconsin 54603 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
7 days ago
La Crosse, Wisconsin, United States Walmart Full timeJob Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Walmart Supercenter #5127 in La Crosse, WI. As a key member of our online order fulfillment team, you will be responsible for filling and dispensing online orders with accuracy and efficiency.Key Responsibilities:• Locate and prepare...
-
La Crosse, Wisconsin, United States beBee Professionals Full time $30,000 - $50,000We are seeking a highly skilled Customer Service Representative with a strong focus on sales to join our team at beBee Professionals in La Crosse. This role offers a competitive $45,000 - $55,000 per year salary, plus commission structure.About the RoleThis Customer Service Representative position is responsible for delivering exceptional customer...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Kwik Trip, Inc. Full timeKwik Trip, Inc. is a family-owned company in the Midwest, dedicated to serving its guests and coworkers like family. As a Customer Service Representative in our Food/Guest Service team, you will be part of an innovative company that offers various career paths.**Job Summary**We are seeking energetic, outgoing, and positive individuals who can provide...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Kwik Trip, Inc. Full timeWe are seeking energetic, outgoing, and positive team members to deliver exceptional customer experiences in our modern facilities.About UsKwik Trip, Inc. is a family-owned company that values its employees and provides opportunities for career growth.As a Customer Service Representative - Food and Beverage, you will be the face of our brand, interacting...
-
Customer Service Representative
6 months ago
La Crosse, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...
-
Customer Engagement Representative
7 days ago
La Crosse, Wisconsin, United States Bath & Body Works Full timeBath & Body Works is committed to delivering exceptional customer experiences and seeks a Customer Engagement Representative to join their team at Valleyview Mall. As a Customer Engagement Representative, you will be responsible for consistently executing the sales model, meeting sales goals and expectations, and building a loyal customer base through...
-
Customer Service Representative
7 days ago
La Crosse, Virginia, United States 7-Eleven Full timeWe are seeking a highly motivated and customer-focused individual to join our sales team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, driving sales through effective communication, maintaining a clean and welcoming store environment, and performing various tasks related to sales and...
-
Customer Service Representative
7 days ago
La Crosse, Wisconsin, United States Kwik Trip, Inc. Full timeKwik Trip, Inc. is a family-owned company with a mission to treat others how we would like to be treated.Job SummaryWe are seeking energetic and positive individuals to join our team as Guest Service Co-workers. As a key member of our store team, you will provide excellent customer service and food preparation in clean, state-of-the-art...
-
Customer Service Representative
7 days ago
La Crosse, Virginia, United States 7-Eleven Full timeJob OverviewSales Associate is a key role at 7-Eleven where you will be responsible for providing excellent customer service, driving sales, and maintaining a clean store environment.About the RoleThis Sales Associate position involves working in a fast-paced retail environment where you will be interacting with customers, processing transactions, and...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Burlington Full timeAs a Customer Service Representative at Burlington, you will be the face of our brand, delivering exceptional customer experiences in a fast-paced retail environment. With a strong focus on providing outstanding service, you will work closely with customers to understand their needs and preferences, ensuring they leave our store satisfied and empowered.We...
-
Customer Service Representative
7 days ago
La Crosse, Wisconsin, United States Kwik Trip Full timeJob Overview: Kwik Trip is seeking energetic and outgoing individuals to provide exceptional customer service experience in our stores. As a Food/Guest Service coworker, you will be responsible for maintaining a clean and inviting store environment, ensuring the best food and service experience for our guests.Estimated Salary: $14.50 per hour.Key...
-
Customer Service Representative
17 hours ago
La Crosse, Wisconsin, United States Duluth Trading Company Full timeWe're looking for a highly motivated Sales Associate to join our Duluth Trading Company team. This individual will be responsible for providing world-class customer service, supporting sales efforts, and maintaining a clean and organized store environment.The ideal candidate will possess excellent communication skills, be comfortable working in a fast-paced...
-
Customer Service Representative
2 days ago
La Crosse, Wisconsin, United States Kwik Trip Full timeAbout Kwik TripKwik Trip is a family-owned, Midwest company dedicated to serving our guests and coworkers while treating everyone like family. We strive to make a difference in people's lives and have been rated as a Top Workplace several years running.Salary and BenefitsThe minimum starting pay for this role is $15.00 per hour. As a valued member of our...
-
Customer Service/Collector
3 months ago
La Crosse, United States ABR Employment Services Full timeJob DescriptionJob DescriptionGreat foot-in-the-door opportunity for a Customer Service Representative! This is a call center setting with flexibility for full and part-time employees. If you have a great attitude and are reliable, please apply!Wage: $15/hourSchedule: 8a.m.-5p.m. with flexibility for full or part-time employees**This is an onsite...
-
Customer Service/Collecter
4 months ago
La Crosse, United States ABR Employment Services Full timeGreat foot-in-the-door opportunity for a Customer Service Representative! This is a call center setting with flexibility for full and part-time employees. If you have a great attitude and are reliable, please apply! Wage: $15/hour Schedule: 8a.m.-5p.m. with flexibility for full or part-time employees **This is an onsite opportunity in La Crosse! Summary: We...
-
Customer Service Representative
3 weeks ago
La Jolla, California, United States Family Auto Service Full timeFamily Auto Service is committed to delivering exceptional customer experiences. As a Customer Service Representative, you will play a vital role in ensuring our customers receive top-notch service. We offer competitive compensation, including an estimated salary of $81,000 per year, based on experience.About UsWe have been servicing cars and assisting...
-
Customer Service Representative
7 days ago
La Crosse, Wisconsin, United States T-Mobile Full timeAbout the RoleT-Mobile is seeking a highly motivated individual to join our team as a Mobile Associate. This is an exciting opportunity to work in a dynamic environment where you will be responsible for helping customers pick up right where they left off in their shopping journey.">Key Responsibilities:Explore individual needs and provide hands-on...
