Customer Service Representative/CSR
4 weeks ago
In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management system with current information.
Qualified candidates will hold their Property & Casualty License and have a minimum of 1-3 years of personal lines experience.
Benefits
- Full-Time
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life insurance
- Flexible Spending Accounts
- Short and Long Term Disability
- Accident and Critical Illness Insurance
- Long Term Care Insurance
- Identity Theft Protection
- Paid Holidays
- Paid Time Off
- 401K Plan
Production Support
- Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
- Prepares proposals and renewal summaries
- Maintains agency management system with up-to-date and accurate data
- Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
- Prepares certificates, binders, surety bonds and general correspondence
- Completes MVR requests and trucking certificates according to scheduled rotation
- Administers change requests and endorsements
- Completes applications in coordination with Agent, Account Manager/Executive
- Answers incoming phone calls, greets and assists agency visitors
- Acts as primary and/or secondary back-up to front desk receptionist, if applicable
- Organizes tasks and resources to complete work and meet deadlines according to established procedures
- Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
- Responds to incoming phone calls and emails promptly and effectively
- Performs basic office functions including emailing, filing, scanning, copying, and faxing
- Delivers exceptional customer service according to Customer Service Standards with a goal of exceeding customer expectations with every interaction
- Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
- Answers customer questions and resolves complaints in a timely and efficient manner
- Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Education and/or Work Experience Requirements
High School diploma or equivalent required. Associates or Bachelors degree preferred. Work experience required to perform this job satisfactorily is typically acquired through a minimum of one-year insurance industry experience in personal lines.
Required Knowledge and Skills
- Excellent verbal and written communication skills
- Strong analytical thinking and organizational skills
- Ability to interact professionally and effectively with customers and team members
- Proficient computer skills including the ability to document and access information
- Ability to follow existing processes, procedures, and verbal instruction
- Ability to manage multiple priorities, accurately, efficiently, and independently
- Attention to detail and ability to complete tasks with a high degree of accuracy
- Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
#ZR
-
CSR - Dispatcher
4 weeks ago
La Habra, California, United States A-1 Total Service Plumbing Full timeA-1 Total Service Plumbing in La Habra, CA is looking to hire a full-time CSR - Dispatcher to provide customer service and dispatch our plumbers. Do you have above-and-beyond customer service skills? Have you been searching for a company that will value your contributions? If so, please read on This customer service representative position earns a...
-
Customer Service Representative/CSR
3 weeks ago
La Crosse, Wisconsin, United States Harrison Gray Search and Consulting LLC Full timeHarrison Gray Search is searching for a Customer Service Representative to join our client's Personal Lines team in La Crosse, Wisconsin. In this role, you will work with the account manager, prepare proposals, answer incoming phone calls, greet and direct insurance office visitors, enter change requests and endorsements, and maintain our agency management...
-
Customer Service Representative
1 week ago
La Vista, Nebraska, United States Hall's Culligan Water Full timeOur opportunity: As the premium provider of drinking water and water treatment services for the greater part of a century, Hall's Culligan continues to innovate and expand our business nationwide by offering tailored solutions to meet the specific needs of each customer backed by our superior Culligan service. As a Customer Service Representative (CSR),...
-
Customer Service Representative
1 week ago
La Mesa, United States Eagle Peak Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR positionENTRY LEVEL POSITIONS OPENENTRY LEVEL REPRESENTATIVESCUSTOMER SERVICE ASSOCIATESOur Training Program:One on one TrainingCompetitive Commissions + Bonus'Entry Level ($400-$700 weekly)Training Managers ($700-$1,000...
-
Customer Service Representative
5 days ago
La Mesa, California, United States Disability Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR position ENTRY LEVEL POSITIONS OPEN ENTRY LEVEL REPRESENTATIVES CUSTOMER SERVICE ASSOCIATES Our Training Program: One on one TrainingCompetitive Commissions + Bonus'Entry Level ($400-$700 weekly)Training Managers...
-
Customer Service Representative
1 week ago
La Mesa, California, United States Eagle Peak Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR position ENTRY LEVEL POSITIONS OPEN ENTRY LEVEL REPRESENTATIVES CUSTOMER SERVICE ASSOCIATES Our Training Program: One on one Training Competitive Commissions + Bonus' Entry Level ($400-$700 weekly) Training Managers...
-
Customer Service Representative
1 week ago
La Mesa, California, United States Eagle Peak Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR position ENTRY LEVEL POSITIONS OPEN ENTRY LEVEL REPRESENTATIVES CUSTOMER SERVICE ASSOCIATES Our Training Program: One on one Training Competitive Commissions + Bonus' Entry Level ($400-$700 weekly) Training Managers...
-
Customer Service Representative
4 days ago
La Mesa, California, United States Eagle Peak Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR position Learn more about the general tasks related to this opportunity below, as well as required skills. ENTRY LEVEL POSITIONS OPEN ENTRY LEVEL REPRESENTATIVES CUSTOMER SERVICE ASSOCIATES Our Training Program: One on...
-
Customer Service Representative
4 days ago
La Mesa, California, United States Eagle Peak Solutions Full timeWE ARE HIRING ASAP CUSTOMER SERVICE ROCKSTARS NEEDED We are looking for someone with excellent communication skills to fill our CSR positionENTRY LEVEL POSITIONS OPENENTRY LEVEL REPRESENTATIVESCUSTOMER SERVICE ASSOCIATESOur Training Program:One on one TrainingCompetitive Commissions + Bonus'Entry Level ($400-$700 weekly)Training Managers ($700-$1,000...
-
Customer Service Representative
6 days ago
La Crosse, Wisconsin, United States Festival Foods Grocery Store Full time**Job Summary:**We are seeking a Customer Service Representative to join our team at Festival Foods Grocery Store. As a Cashier, you will be at the forefront of our customer service efforts, ensuring each guest has a pleasant and efficient shopping experience.**Key Responsibilities:**Engage with Guests: Engage in friendly conversations with customers to...
-
Customer Service Representative
7 days ago
La Mesa, California, United States Soapy Joe's Group, Inc. Full timeJob Type Part-timeDescriptionPosition SummaryWe are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more benefits. We strive to be a great place...
-
Customer Service Representative
1 day ago
La Crosse, Wisconsin, United States LeadCar Toyota La Crosse Full time**Job Summary:** We are seeking a highly skilled and experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, answering their inquiries and resolving any issues they may have.**Key Responsibilities:Operate a multi-line phone system, responding to customer calls...
-
Customer Service Representative
2 weeks ago
La Crosse, Wisconsin, United States U-Haul Full timeReturn to Job SearchCustomer Service RepresentativeAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that...
-
Customer Service Representative
7 days ago
La Mesa, California, United States Soapy Joe's Group, Inc. Full timeJob TypePart-timeDescriptionPosition SummaryWe are looking for energetic, motivated employees that like to have fun at work. At Soapy Joe's many of our entry level positions are full time positions with flexible hours. This means you are eligible for benefits, vacation time, generous holiday pay, 401k, and many more benefits. We strive to be a great place to...
-
Customer Service Representative
7 days ago
La Crosse, Wisconsin, United States Spectrum Insurance Group LLC Full timeJob Description Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls,...
-
Customer Service Representative
3 days ago
La Crosse, Wisconsin, United States Spectrum Insurance Group LLC Full timeSpectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience.The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office...
-
Insurance Customer Service Specialist
2 days ago
La Crosse, Wisconsin, United States Harrison Gray Search and Consulting LLC Full timeJob OverviewHarrison Gray Search and Consulting LLC is a leading provider of search services. We are currently seeking a skilled Customer Service Representative/CSR to join our Personal Lines team in Wisconsin.In this role, you will be responsible for providing exceptional customer service to our clients. This includes preparing proposals, answering incoming...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States U-Haul Full timeLocation:2134 Rose St, La Crosse, Wisconsin 54603 United States of AmericaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...
-
Customer Service Representative
6 days ago
La Crosse, Wisconsin, United States W3Global Inc. Full timeJob Description Job Description Position Summary:The Customer Service Representative provides administrative and processing support to the assigned production team in commercial lines, personal lines, or employee benefits.Position Responsibilities:Production Support:Completes applications in coordination with Agent, Account Executive or Account Manager(s)...
-
Customer Service Representative
3 weeks ago
La Crosse, Wisconsin, United States Enterprise Holdings Full timeOverview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now We are working towards our shared...
