Customer Service Representative
1 week ago
Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. BenefitsPaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceLife InsuranceHands on TrainingMon-Fri ScheduleRetirement PlanEvenings OffResponsibilitiesProduction SupportCompletes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriersPrepares proposals and renewal summariesMaintains agency management system with up-to-date and accurate dataAdministers processing and suspense of new business, renewals, cancellations, and endorsement requestsPrepares certificates, binders, surety bonds and general correspondenceCompletes MVR requests and trucking certificates according to scheduled rotationAdministers change requests and endorsementsAnswers incoming phone calls, greets and assists agency visitorsActs as primary and/or secondary back-up to front desk receptionist, if applicableAdministrativeOrganizes tasks and resources to complete work and meet deadlines according to established proceduresMakes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standardsResponds to incoming phone calls and emails promptly and effectivelyPerforms basic office functions including emailing, filing, scanning, copying, and faxingCustomer ServiceDelivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interactionPromotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customersAnswers customer questions and resolves complaints in a timely and efficient mannerSupports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors RequirementRequired Knowledge and SkillsExcellent verbal and written communication skillsStrong analytical thinking and organizational skillsAbility to interact professionally and effectively with customers and team membersProficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instructionAbility to manage multiple priorities, accurately, efficiently, and independentlyAttention to detail and ability to complete tasks with a high degree of accuracy License and Certification RequirementsValid WI drivers license and acceptable driving historyCurrent licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
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Customer Service Representative
4 weeks ago
La Crosse, United States Premier Truck Group Full timeCustomer Service Representative - Collision CenterLa Crosse, WIEast Region Collision /On-siteWinners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and...
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Customer Service Representative
2 weeks ago
La Crosse, United States Premier Truck Group Full timeCustomer Service Representative - Collision Center La Crosse, WI East Region Collision / On-site Winners Work Here! Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice...
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Customer Service Representative
2 weeks ago
La Crosse, United States Premier Truck Group Full timeWinners Work Here!Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and...
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La Crosse, WI, United States Aureon Full timeJob Responsibilities: Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in...
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Customer Care Representative
3 weeks ago
La Crosse, United States Citizens State Bank of La Crosse Full timeAre you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and b Customer Care, Representative, Customer Service, Banking, Retail
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Customer Care Representative
1 week ago
La Crosse, United States Citizens State Bank Full timeDescription Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If youre willing to learn, were willing to train you!...
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Customer Care Representative
2 weeks ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
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Customer Care Representative
4 days ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
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Customer Care Representative
1 week ago
La Crosse, WI, United States Citizens State Bank of La Crosse Full timeJob Type Full-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're...
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Customer Care Representative
7 days ago
La Crosse, Wisconsin, United States Citizens State Bank Of La Crosse Full time $35,000 - $45,000 per yearFull-time Description Are you an outgoing, motivated individual who is a self-starter and great with customers? Want to learn new things and build your professional skillset? How about working for a top community bank that inspires you to achieve your full potential and become a happier and better individual? If you're willing to learn, we're willing to...
