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Strategic Sourcing Program Specialist

2 months ago

Union, United States Great American Insurance Company Full time
Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

The senior strategic sourcing program specialist is part of Strategic Sourcing's Center of Excellence team and will develop and manage the requisition-to-pay process for spend categories around Insurance Service Products and licenses.
This role will collaborate with internal (customers, category teams, accounts payables) and external (suppliers) stakeholders to manage, monitor, and improve the process to ensure that suppliers deliver on time at agreed cost and quality.

The position is hybrid and based out of our Cincinnati, OH headquarters. Must be able to come into the office at least once a week.

Essential Job Functions and Responsibilities

  • Is the primary contact for the requisition-to-pay process for assigned spend categories in Insurance Services. Creating/managing purchase orders is an integral part of this role.
  • Constantly reviews processes, identifies weak points, develops, and implements measures of improvement (e.g., implementing electronic catalogs for an efficient ordering process). Determines how to track results and performs ongoing assessment.
  • Ensures that processes are properly documented via standard operating procedures (SOPs).
  • Coordinates process review with other functions within the Center of Excellence (CoE) to ensure an elevated level of standardization across the different spend categories.
  • Develops and administers methods to ensure internal customer needs are being met. Improves deliverables and increases efficiencies through building and leveraging relationships with customers and suppliers. Participates in improvement projects, changes, and solutions between the Strategic Sourcing functions, or other functions within the company.
  • Partners with Business Unit management to identify and develop new opportunities to improve CoE's service delivery to internal customers and/or the category teams. Identifies and researches what is being bought and current spend in order to improve cost and/or value to the organization. Implements innovative programs and/or changes to existing ones.
  • Defines process for and coordinates day-to-day administration of processes for assigned spend categories. Develops expectations for required daily activities. Provides training to administrators on how to perform day-to-day administration and fulfill required daily activities. Monitors day-to-day administration, adjusting the processes as needed. Solicits ideas and input from administrators on how to improve existing supplier programs.
  • Monitors and analyzes key supplier analytical information. Monitors spend and savings information. Works with internal stakeholders, e.g., CoE management staff, category teams, internal customers, to identify, develop, and coordinate the maintenance of analytical metrics needed to monitor and improve processes and supply base for assigned spend categories.
  • Monitors commodity trends in the marketplace. Identifies and provides recommendations to internal stakeholders, e.g., CoE management staff, category teams, internal customers to help develop strong category strategies and acts on trends that will improve our existing agreements and supplier programs.
  • Responds to internal and external stakeholders' inquiries and provides guidance on how the requisition-to-pay process is properly performed for assigned spend categories.
  • Demonstrates advanced knowledge of supplier management, project management, related company functions, policies, and/or legal requirements.
  • May have responsibility for performance and coaching of staff and may have a participatory role in decisions regarding talent selection, development, and performance management for direct reports.
  • Performs other duties as assigned.
Job Requirements
  • Education: Bachelor's degree in business, Insurance Services, or related studies.
  • Experience: Generally, 3-5 years of experience. In absence of a degree, 5 years of relevant experience is required.
  • Experience with Claims, ISO, NCCI and other insurance tools required.
  • Experience with 3rd party data required.
  • Working experience with ERP systems required.
  • Experience with Artificial Intelligence (AI) is a plus.
  • Professional designations such as Certified Purchasing Sourcing Manager (CPSM) or equivalent are a plus.
  • Experience with Tableau is a plus.
  • Knowledge/experience with Workday Finance is a plus.
Additional Job Description:
  • Self-driven individual who performs work under minimal supervision.
  • Attention to detail.
  • Excellent communication skills.
  • Comfortable managing multiple projects simultaneously.
  • Excellent customer service skills.


Business Unit:
AFG Procurement

Benefits:

We offer competitive healthcare, retirement, and paid time off benefits for full-time and part-time benefit eligible employees.