Welcome Center Representative
2 months ago
Department: Center Staff
Employment Type: Part Time
Location: Oak Square YMCA
Compensation: $17.50 - $19.00 / hour
Description
Position: Welcome Center Representative
Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct membership and program sales, take telephone calls, regulate YMCA lobby traffic, provide all membership and program information, and be informed of and execute all YMCA policies and procedures.
Part-Time Hours Available: Weekday Afternoons/Evenings, Weekends
Expectations For All YMCA Staff:
- Provide excellent member service by exceeding member expectations including being a good listener, caring about members' well-being, and checking-in on their progress. Staff must also take the initiative to talk with members and to make them feel welcome.
- Ability to Multitask and work in a fast-paced environment.
- Use Listen First skills to build relationships with members, program participants and prospects.
- Make eye contact with members as much as possible when talking to them.
- Ask members how they are doing or if they are having a good day as they come into the facility or during classes.
- Make members feel welcome by being pleasant and cheerful, which includes saying hello, goodbye, calling members by name and most importantly smiling.
Principle Duties:
- Present a welcoming and friendly demeanor when greeting and serving members and program participants
- Arrive on time, ready to begin work at scheduled start of your shift, dressed in uniform with YMCA name tag.
- Enforce YMCA safety and membership policies at all times
- Ability to work independently and to problem solve to serve our Y members
- Be open and willing to be a substitute to work a shift where there is no coverage, including opening, closing, and weekend shifts
- Conduct prospective member tours, as needed.
- Take member and non-member phone calls per YMCA policies.
- Be knowledgeable about YMCA policies and procedures and effectively communicate them, as needed, to members and staff.
- Perform responsibilities such as; cashing out, balancing daily transactions, and dropping envelopes in safe.
- Maintain an orderly and neat workspace during your shift and clean up when leaving.
- Be ready and able to respond to an emergency, assemble emergency equipment and assist in care of the victim.
- Attend all staff meetings and be able to work as a team player.
- Perform all other duties as assigned.
Benefits
Why work at the Y?
The YMCA of Greater Boston is an incredible place to have a fulfilling career or enjoy part-time employment - all while we are supporting and strengthening our communities, because our community is our cause. When you join us in your career here, you can look forward to:
- Developing your leadership skills in a caring, challenging & diverse working environment.
- Exploring a wide range of opportunities as you learn new skills and functions.
- Shaping the future of young children while making a difference each day for our communities and each other.
- Engaging in YMCA career training programs and working alongside those who have the same passion.
- A healthy work/life balance
- Comprehensive benefits including:
- FREE YMCA Membership for you.
- Discount on Specialty Programs like Personal Training and Swimming Lessons.
- Discounted or FREE family membership.
- Robust Retirement Plan up to 10%. (see eligibility requirement)
- Health, Dental, and Vision Benefit Package.
- Vacation and Sick Time (PT receive sick time)
-
Welcome Center Representative
3 months ago
Brighton, United States YMCA of Greater Boston Full timeJob DescriptionJob DescriptionDescriptionPosition: Welcome Center RepresentativeJoin our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center Representative will manage member check-in and adherence to safety protocols, conduct...
-
Welcome Center Representative
3 months ago
Brighton, United States YMCA of Greater Boston Full timeWelcome Center Representative (Substitute)Department: Center Staff Employment Type: Part Time Location: Oak Square YMCA Compensation: $17.50 - $19.00 / hour DescriptionPosition: Welcome Center Representative (Substitute) Required: Must work a shift if available once per month to stay active Join our cause-driven and customer-service-focused YMCA Membership...
-
Welcome Center Representative
3 months ago
Brighton, United States YMCA of Greater Boston Full timeJob DescriptionJob DescriptionDescriptionPosition: Welcome Center Representative (Substitute)Required: Must work a shift if available once per month to stay active Join our cause-driven and customer-service-focused YMCA Membership Sales & Service Team today! Under the supervision of the Director of Membership Sales & Service, the Welcome Center...
-
Patient Service Representative
7 days ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Per DiemCLASSIFICATION/STATUS: Temporary, Per DiemIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive and...
-
Patient Service Representative
6 days ago
Brighton, United States Charles River Community Health Full timePatient Service Representative - Per DiemCLASSIFICATION/STATUS: Temporary, Per Diem IMMEDIATE SUPERVISOR: Lead Patient Service Representative SUPERVISORY RESPONSIBILITIES: None PAY RANGE: Band 1 ($19 - $25/hour) WHO YOU ARE:YOUR ROLE & IMPACT The mission of Charles River Community Health (CRCH)is to partner with individuals and families so they can thrive...
-
Patient Service Representative
1 week ago
Brighton, United States Charles River Community Health Full timeJob DescriptionJob DescriptionPatient Service Representative - Per DiemCLASSIFICATION/STATUS: Temporary, Per DiemIMMEDIATE SUPERVISOR: Lead Patient Service RepresentativeSUPERVISORY RESPONSIBILITIES: NonePAY RANGE: Band 1 ($19 - $25/hour)WHO YOU ARE:YOUR ROLE & IMPACTThe mission of Charles River Community Health (CRCH) is to partner with individuals and...
-
Patient Care Representative
2 weeks ago
Brighton, Colorado, United States Salud Family Health Full timeJob OverviewAt Salud Family Health, we are dedicated to delivering comprehensive healthcare services to our community. Our mission is to create a welcoming environment where patients receive integrated medical, dental, and behavioral health support.Role SummaryThe Patient Care Representative plays a crucial role in ensuring a positive experience for our...
-
Sales Representative
1 week ago
Brighton, United States Terra Kai JUCE Organics Part timeJob DescriptionJob DescriptionPromote our Organic product that is essential for health, wellness, and tastes awesome!We strive to hire highly motivated, positive, energetic and sales-focused professionals who can be passionate brand promoters! Those who are success driven individuals who will actively learn the benefits and features of our product to be able...
-
Brighton, United States Canon Solutions America Full timeRepresentative of Client Services I: Print Production and Copy Center About the Role This position is essential for ensuring the timely execution of various on-site tasks, with a strong emphasis on delivering exceptional customer service and achieving client satisfaction.Your Contributions Main Responsibilities:Quickly notifies the supervisor of any...
-
Customer Service Sales Representative
2 weeks ago
Brighton, Colorado, United States Once Upon a Child - Brighton, MI Full timeBecome a Part of Our Team at Once Upon a ChildWe are excited to welcome new individuals to our retail team.Once Upon a Child offers a distinctive shopping experience for families aiming to save on children's products. We emphasize quality, safety, and affordability, aligning with the values you hold for your family.We are in search of candidates who can...
-
Customer Service Representative
1 week ago
Brighton, Michigan, United States Binson's Home Health Care Centers Full time**About Us**Binson's Home Health Care Centers is a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our team's hard work and dedication.**What We're Looking For**A high school diploma or equivalentFamiliarity with...
-
Customer Service Representative
1 week ago
Brighton, Michigan, United States Binson's Home Health Care Centers Full time**About Us**Binson's Home Health Care Centers is a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our team's dedication and expertise.**What We're Looking For**A high school diploma or equivalentFamiliarity with...
-
Patient Service Representative
1 week ago
Brighton, United States Charles River Community Health Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide professional, empathetic, and helpful...
-
Seasonal Retail Sales Representative
1 week ago
Brighton, Colorado, United States Duluth Trading Company Full timePosition Title: Seasonal Retail Sales RepresentativeJob Category: RetailOverview:The Seasonal Retail Sales Representative at Duluth Trading Company plays a vital role in delivering an exceptional brand experience to our customers. This position is centered around providing engaging and solution-oriented customer service while showcasing a strong...
-
Customer Service Representative
2 months ago
Brighton, United States U-Haul Full timeLocation: 240 N Beacon St, Brighton, Massachusetts 02135 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Healthcare Operations Assistant
6 days ago
Brighton, United States Charles River Community Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Charles River Community Health. As a key member of our Customer Service Department, you will play a vital role in ensuring that our patients receive exceptional care and service.Key ResponsibilitiesProvide Exceptional Customer Service: Ensure...
-
Customer Service Representative
1 week ago
Brighton, United States U-Haul Full timeLocation: 240 N Beacon St, Brighton, Massachusetts 02135 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...
-
Early Childhood Education Lead Instructor
1 week ago
Brighton, Colorado, United States Rosebrook Child Development Center Full timeWelcome to Rosebrook Child Development Center, where we emphasize creating a secure and supportive atmosphere for young learners to flourish. We invite passionate and dedicated educators to join our team, embodying our core values of enthusiasm, creativity, patience, collaboration, inclusivity, enjoyment, integrity, and nurturing.Employee Benefits:Company...
-
Customer Service Representative
1 week ago
Brighton, United States U-Haul Full timeLocation: 240 N Beacon St, Brighton, Massachusetts 02135 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul companys...
-
Compassionate Caregiver for Senior Living
2 weeks ago
Brighton, Colorado, United States Cedars Healthcare Center Full timeCompassionate Caregiver - Senior Living FacilityWe are looking for a caring and committed Compassionate Caregiver to become part of our team at Cedars Healthcare Center. This position focuses on delivering outstanding care and assistance to our residents in accordance with their personalized service plans.What We Offer:Attractive salary...