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Store Manager

1 month ago

Charleston, United States Lids Full time
About Our Company

For nearly 25 years, Lids has been the leading headwear and sportswear retailer in North America We are very excited to start 2022 with our next stop in Germany worldwide. Officially licensed products from professional sports federations and headwear of the hottest sports and fashion brands to sell, which we do. We have already made it through years of hard work, learned from our successes and failures, lived at the intersection of fan and fashion and stayed true to our core values.

General Position Summary

At Lids, our store managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our loyal customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individualism, team pride and personal style. Working in our retail stores requires our store managers to provide an exceptional Lids experience to each and every customer, to guide and inspire our retail teams to provide excellent service, to conduct thorough product presentations, and to be experts in our products and services.

Principle Duties and Responsibilities

Control Expenses
  • Protect Company assets within guidelines of LIDS Retail policies.
  • Prepare store schedules and provide for proper store coverage at all times, within the guidelines for wage control set by the company.
  • Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
  • Perform proper documentation and record keeping per LIDS Retail policies, complying with all state and federal laws.
  • Open and close the store as required following the procedures per the Operations P&P Manual.
Additional Principal Duties and Responsibilities

Supervise Associates
  • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up.
  • Recruit, develop, and train store personnel to achieve Operations Objectives as well as adhere to Operational policies and guidelines.
  • Administer the progressive steps of discipline to include verbal and written warnings. In addition, the Store Manager carries out employment terminations following approval from the District Sales Manager and Human Resources.
  • Encourage direct compliance of all store associates established company policies, procedures and guidelines including, but not limited to, safekeeping of company inventory, funds and property.
  • Performs work of subordinates, as needed.
  • Communicate with employees at all levels of the company.
  • Other duties as assigned.
Job Required Knowledge & Skills
  • A two year post secondary education and one year related experience; or equivalent combination of education and experience.
  • Established ability to produce sales results, while minimizing loss.
  • Proven supervisory skills, with capacity to deliver training material and assess retention.
  • Strong interpersonal skills and the ability to communicate verbally in a clear and professional manner.
  • Ability to operate a computer, as well as maneuver relative software programs.
  • Ability to lift up to 50 pounds.
  • Ability to climb a ladder and work with hands overhead.
  • Standing required for up to 100% of the work time.
  • Ability and willingness to travel overnight for training and/or business meetings.

Preferred Job Required Knowledge & Skills

Store managers can earn up to 2 times the local minimum wage based on experience. Exact compensation may vary based on skills, experience, and location. FT Managers are also eligible for monthly store sales bonuses and a 40% employee discount. Full time employees are eligible for a full range of benefits including Paid Time Off, health, vision, dental, and 401(k).

Education

Reports To

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc., prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at onboardingsupport@lids.com. A member of our Talent team will respond as soon as reasonably possible. This email address and is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 14267

Location: 5140 - Charleston Town Center