Customer Service Representative
4 months ago
Join our team as an Customer Service Representative, where you will be at the forefront of delivering exceptional experiences to our customers. Your role involves oversight of all in-home installation projects and collaborating with installers and customers to ensure a seamless experience.
Take your career to the next level At Refloor, growth is not just a promise - it is a reality.
Who is Refloor?
Refloor is America's fastest-growing flooring company, and we owe our success to YOU. It's individuals like you who join our team, fuel our growth, and make us want to continue to thrive. We are committed to team development and customer satisfaction, expanding our reach, and ensuring customers receive nothing less than 5-star experiences. Join us and be part of our exciting journey
Job Responsibilities:
- Project Oversight: Oversee the progress of daily assigned projects from initiation to completion, ensuring they are executed efficiently and within specified timelines.
- Develop Strong Working Relationships: Cultivate strong working relationships with our installation crews and customers, fostering trust and clear communication.
- Interaction: Interact with installation crews that are on-site to resolve basic customer issues, address technical queries, and manage customer change order processing, if needed.
- Customer Support: Respond to customer concerns and provide excellent customer service during and after the installation process, ensuring their satisfaction and addressing any issues that may arise.
- Payment Handling: Secure payments from customers for contracted work, update necessary paperwork, and facilitate additional payment processing in accordance with company policies.
- Additional Tasks: Perform any other necessary functions or duties as assigned, contributing to the overall success of the team and the company.
- Customer Focused: A commitment to delivering exceptional service and exceeding customer expectations.
- Action Oriented: Proactive and driven to take the initiative when necessary to ensure successful installations.
- Effective Communication: Strong interpersonal and communication skills to liaise between customers and installation crews effectively.
- Problem Solving and Decision Making: Ability to troubleshoot issues, make informed decisions, and find solutions to ensure smooth installations.
- Dealing with Ambiguity and Complexity: Adaptability and composure in dealing with complex situations and changing project dynamics.
- Flooring or Home Improvement Experience (Beneficial): Previous experience in the flooring or home improvement industry is an advantage, but not required.
- Pay range: $18-20
- PTO including paid holidays.
- 401(K)
- Medical, Dental, Vision Insurance
- Life Insurance
- Advancement Opportunities
At Refloor, we take pride in our commitment to quality and customer satisfaction. If you're a detail-oriented, customer-focused individual who is ready to coordinate Luxury Vinyl Plank flooring installations, we want to hear from you
-
Customer Service Representative
3 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryHobart Service is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for ensuring timely and accurate execution of programs, repairs, and pricing for key account customers.Key Responsibilities:Serve as a single source contact for key...
-
Customer Service Representative I
3 weeks ago
Troy, United States Hobart Service Full timeJob DescriptionJob DescriptionCompany DescriptionHobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best...
-
Customer Service Representative
2 months ago
Troy, United States Kelly Services, Inc. Full timeSeeking a highly skilled and enthusiastic Customer Service Representative to join the team at 1-800 HANSONS. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients. You will have the opport Customer Service, Customer Service Representative, Customer Experience, Sales Representative, Representative,...
-
Customer Service Representative
1 month ago
Troy, United States Randstad North America, Inc. Full timeWe are seeking a proactive and detail-oriented Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries through phone calls, emails, and live chat. They will need to efficiently navigat Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Customer Service Representative
2 days ago
Troy, United States Kelly Services, Inc. Full timeFor those who want to keep growing, learning, and evolving. We at Kelly hear you, and were here for you! Were seeking a Dealer Analyst (Customer Service Representative) to work at a premier auto manufacturer in Troy, OH. Sound good? Take a closer Customer Service Representative, Customer Service, Representative, Customer Experience, Dealer, Retail, Staffing
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Group Management Services Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Group Management Services. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their...
-
Customer Service Representative
4 months ago
Troy, United States Associa Full timeThe Customer Service Associate will assist customers with any troubles or inquiries that they might have. A customer service associate must possess a service-oriented attitude, as well as a friendly and personable attitude. This is a full-time positi Customer Service, Customer Service Representative, Representative, Retail, Property Management
-
Customer Service Representative
7 days ago
Troy, Michigan, United States Stericycle Full timeJob Title: Customer Service RepresentativeJoin Stericycle as a Customer Service Representative and be part of a dynamic team that provides exceptional customer experiences.Job Summary:We are seeking a highly motivated and customer-focused individual to join our Contact Center team as a Customer Service Representative. As a key member of our team, you will be...
-
Customer Service Representative
3 days ago
Troy, Michigan, United States TEKsystems Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at TEKsystems. As a Customer Service Representative, you will be responsible for handling inbound calls from homeowners regarding claims and providing exceptional customer service.Responsibilities:Handle inbound calls from homeowners...
-
Customer Service Representative
6 hours ago
Troy, Michigan, United States Kelly Services, Inc. Full timeCustomer Service Representative Job DescriptionKelly Services, Inc is seeking a highly skilled and customer-focused Customer Service Representative to join our team.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide excellent customer service and support through various communication...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Associa Full timeJob Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Associa. As a key member of our customer service team, you will be responsible for providing exceptional service to our residents, addressing their concerns, and resolving issues in a timely and professional...
-
Customer Service Representative
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob SummaryThis role is responsible for delivering exceptional customer service to Hobart Customers field office and senior management staff. The ideal candidate will possess strong problem-solving skills and the ability to work with multiple customers on an ongoing basis, resolving a variety of customer service inquiries in a timely manner.Key...
-
Customer Service Representative
2 weeks ago
Troy, Alabama, United States Insight Global Full timeCustomer Service RepresentativeInsight Global is seeking a skilled Customer Service Representative to provide exceptional support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and providing a positive experience for our clients.Key Responsibilities:Respond to customer inquiries via...
-
Customer Service Representative
6 days ago
Troy, Michigan, United States First Option Bank Full timeCustomer Service RepresentativeAt First Option Bank, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...
-
Customer Service Representative
2 weeks ago
Troy, Alabama, United States Experis Full timeJob Title: Customer Service RepresentativeExperis is seeking a highly skilled Customer Service Representative to join our team in Troy, AL. As a key member of our service desk, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide technical support and troubleshooting assistance to clients...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Randstad Full time{"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a proactive and detail-oriented individual to provide exceptional customer service through phone calls, emails, and live chat. The ideal candidate will be responsible for efficiently navigating our internal business system to track orders, communicate...
-
Customer Service Representative
2 weeks ago
Troy, Ohio, United States ITW Full time{"Job Title": "Customer Service Representative", "Job Description": "Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at ITW Food Equipment Group. In this role, you will provide exceptional customer service and support to internal and external customers, including receiving, processing, and...
-
Customer Service Representative
2 weeks ago
Troy, Michigan, United States Public Storage Full timeUnlock Your Career PotentialAt Public Storage, we're committed to providing exceptional customer service and creating a positive experience for our customers. As a Customer Service Representative, you'll play a vital role in achieving this goal.About the RoleWe're seeking a highly motivated and customer-focused individual to join our team. As a Customer...
-
Customer Service Representative
3 days ago
Troy, Michigan, United States EverStaff Full timeCustomer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at EverStaff. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and ensuring complete...
-
Customer Service Representative
2 weeks ago
Troy, Ohio, United States Hobart Service Full timeJob OverviewAt Hobart Service, we are seeking a highly skilled Customer Care Support Specialist to join our team.**Key Responsibilities:*** Serve as a single point of contact for key account customers, ensuring timely and accurate execution of programs and repairs through 3rd party support and scorecard management.* Collaborate with cross-functional teams...