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Customer Relations Specialist
1 month ago
Due to rapid expansion in our service areas, we are offering immediate
SIGN-ON BONUSES
for nurses, licensed therapists/certified counselors, qualified mental health professionals, community support specialists, dental hygienists and direct care technicians. If you are interested in joining a progressive company whose mission focuses on the wellbeing of our customers and team members, apply today
Customer Relations Specialist
in
Rolla, MO
at
Compass Health Network
Would you like room to grow, great benefits, and an opportunity to contribute to a purposeful, community-minded mission? Are you a team player that has great organizational skills with the ability to prioritize? The Customer Relations Specialist will be a perfect role for you. The CRS position is part of a person-centered integrated care team. They are responsible for greeting patients and co-workers with Compass "Champion" customer service as they arrive. This position is fast paced, requiring continuous interactions with all clinical departments to ensure patient's well-being and timely appointments.
This is a Full-time, benefit eligible position. The schedule is Monday - Friday 8:00am-5:00pm.
Responsibilities Include:
Reception
Data Entry, Intake Paperwork, Insurance Verification, Collect Co-Pays, if applicable
Answer all phone calls and emails politely and direct to appropriate office staff
Distribute daily mail
Keep office supplies and PPE in stock
Work with IT department and GFI digital to ensure Office equipment and printers are working properly
Follow daily room schedules for clients and co-workers
Ensure office space is picked up
Adhere to all HIPAA guidelines/regulations
Conduct self in accordance with employee manual
Keep abreast of any updates/changes and relay those to the Office Supervisor
Job Requirements
High School/GED preferred
At least one year experience in customer service required
Compass Health Network
is a nonprofit health care organization offering accessible, comprehensive, & compassionate behavioral health, substance use treatment, family medicine and dental services throughout Missouri. Our network of care includes Royal Oaks Hospital and Adapt of Missouri. We are both a Federally Qualified Health Center (FQHC) and a Community Mental Health Center (CMHC). Operating only from the highest ethical and professional standards, we provide access to innovative care designed to meet the health needs of the communities we serve. Our mission is “Inspire Hope. Promote Wellness.”
We believe some of the most passionate people in the world work here. Our dedicated and talented staff are our most valuable asset. We strive to provide a work environment and services that are inclusive for our patients and our employees.
At Compass Health Network, these are just a few of the benefits that we offer as an organization:
We welcome inquiries from qualified individuals who want to be part of a team of hardworking, dedicated and compassionate employees whose work helps us aspire to our vision of full, healthy, productive lives for everyone. We look forward to meeting you
Compass Health is an Equal Opportunity/Affirmative Action Employer and an E-Verify participant.
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