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Finance Manager

2 months ago

Palo Alto, United States Swickard Auto Group Full time

Description

Veterans encouraged to apply

The Finance Manager, also known as F&I Manager (Finance and Insurance), plays a critical role in the dealership's profitability. You'll be responsible for securing financing for customers, structuring deals, and presenting a variety of financial and insurance products to maximize customer satisfaction and dealership revenue.

Responsibilities

Financing and Loan Processing: Meet with customers after the vehicle selection to discuss financing options. Assess customer creditworthiness and pre-qualify them for loan options from various lenders. Negotiate loan terms and interest rates with lenders on behalf of the customer. Secure financing approval and finalize loan documents. Ensure all loan documentation is accurate and compliant with regulations. Product Presentation and Sales: Present and explain various financial and insurance products (extended warranties, gap insurance, service contracts, etc.). Tailor product recommendations to the customer's needs and budget. Overcome objections and effectively close deals on F&I products. Maintain a deep understanding of all offered products and their benefits. Deal Structuring and Profitability: Structure financing deals that meet customer needs while maximizing dealership profit. Utilize various tools and techniques to increase profitability within legal and ethical boundaries. Track sales performance and identify opportunities to improve F&I penetration (percentage of customers purchasing F&I products). Customer Service and Relationship Building: Provide exceptional customer service throughout the financing process, ensuring a smooth and positive experience. Build trust and rapport with customers, addressing their concerns and questions with professionalism. Maintain a positive and welcoming demeanor in sometimes high-pressure situations. Compliance and Regulations: Ensure all financing and sales practices comply with federal and state regulations (e.g., Truth in Lending Act, Fair Credit Reporting Act). Stay informed about updates to regulations and adapt processes accordingly. Additional Responsibilities: Train and mentor sales staff on F&I products and processes. Maintain strong relationships with lenders and insurance providers. Assist with monthly and quarterly sales reports and financial analysis (as needed). Other duties as assigned

Qualifications

Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Minimum of 2-3 years of experience in automotive finance or a related field (e.g., banking, lending). Strong understanding of automotive financing principles and loan options. Excellent sales and negotiation skills. Proven ability to close deals and meet sales targets. Exceptional communication and interpersonal skills. Proficient in computer skills and dealership management software (DMS). Ability to multi-task and manage time effectively in a fast-paced environment. A valid driver's license with a clean record. Knowledge of F&I regulations and compliance is a plus.

Benefits Of Working At Swickard

Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support Opportunities for continued personal and professional growth. We are an Equal Opportunity Employer and value diversity and inclusion at our company.

Competitive Benefits Package

Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan Paid Holidays PTO

About Us

We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We’re a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr