Bilingual Call Center Agent
1 week ago
Are you a fluent English/Spanish speaker with experience in collections or customer service?
CornerStone Staffing is looking for a BILINGUAL COLLECTIONS/CUSTOMER SERVICE AGENT to join our client’s team in the vibrant Las Colinas area.
Apply online today and take the next step in your career
Job Title: BILINGUAL Collections/Customer Service Agent (English/Spanish)
Why You'll Love This Role:
Hybrid Work Model: Enjoy the best of both worlds with two weeks of on-site training followed by a hybrid schedule (three days in the office, two days remote each week).
Location: Irving, TX
Pay: $18/hour
Start Date: ASAP
Schedule: Must be available to work an 8 hours shift Monday - Saturday / 9 AM-7 PM
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Alternating schedule One week 9a-6pm, the next week10a-7p
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Rotating Saturdays, If scheduled Saturdays then your other day off will be during the week
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Off every Sunday
JOB DESCRIPTION:
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Making outbound calls on repossessed accounts
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Receiving inbound redemption calls
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Making suitable arrangements with customers that are currently past due.
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Identifying accounts that require management review.
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Providing outstanding customer service
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Maintaining required standards set by the department.
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Adherence to Company policies and procedures
Please read requirements carefully as we are prioritizing those that meet the requirements.
REQUIREMENTS:
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Bilingual in English and Spanish -90% of the communication will be done in Spanish REQUIRED
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1+ year of AR/Collections/Payment Processing experience preferred
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1+ years of customer service in a call center environment REQUIRED
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High School Diploma or GED REQUIRED
To Apply for this Job:
Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Grand Prairie/Arlington Branch.
#ZIP
#CB
#146983
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