Order Entry Representative

2 weeks ago

Crystal Lake, United States Snap-on Full time

Overview:

Are you looking to start your career with a great company? Snap-ons Customer Care Center is currently hiring an Order Entry Representative to support our franchise network. Our Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World Class Customer Experience via Phone, Email, and Text Message. We offer competitive pay, full benefits, and a great work/life balance.

Benefits and Perks

  • 401k with company match
  • Full medical with options for Dental and Vision
  • Employee Assistance Program
  • Pension
  • Employee Stock Purchase Program
  • Employee Purchase Program
  • Tuition Reimbursement Program
  • Start with 13 paid vacation days and 1 week paid sick time (accrued based on hire date)
  • Annual raises and bonuses (dependent on profitability of the business)
Responsibilities:
  • Prepare and process manual transactions including but not limited to sales orders, transfers, and returns.
  • Prepare and process large batch order file into ERP system.
  • Review orders for completeness and accuracy, ensuring all necessary information is provided.
  • Communicate with customers to resolve any order discrepancies or issues in a timely manner.
  • Coordinate with other departments, such as sales and inventory management, to ensure seamless order processing.
  • Utilize mass ordering tools and techniques to streamline the processing of bulk orders.
  • Assist in the development and implementation of procedures to improve the efficiency of the order entry process.
  • Provide exceptional customer service by responding to inquiries and requests promptly and professionally.
  • Record all inbound contacts and manage open cases through the CRM system.
  • Meet or exceed individual department metrics.
  • Leverage RCI tools to identify and implement process opportunities to enhance service and/or improve franchisee productivity.
  • All other duties assigned by management.
Qualifications:
  • Minimum 2 years administrative or order entry experience
  • Minimum high school diploma or equivalent. Associate or bachelors degree preferred.
  • Excellent PC skills, knowledge of Excel and other Microsoft Office programs, Understands use and function of data tables.
  • Proficiency with order management systems and software, with experience in batch ordering tools preferred.
  • Strong attention to detail and accuracy, with the ability to maintain focus while processing large volumes of orders.
  • Problem-solving skills and the ability to resolve issues efficiently and effectively.
  • Understanding of end-to-end sales order process flow; entry to invoice
  • Excellent ability to prioritize own workload.
  • Proficient in verbal & written communication and able to quickly transition between various media channels effectively.
  • Flexible in daily activities, change priorities and coordinate multiple tasks.
  • Strong communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.
  • Ability to use a wide range of procedures & analyze situations to determine what action should be taken within limits of standard practice.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

  • Order Entry Representative

    2 weeks ago

    Crystal Lake, United States Snap-on Full time

    Overview:Are you looking to start your career with a great company? Snap-ons Customer Care Center is currently hiring an Order Entry Representative to support our franchise network. Our Customer Care Center is a fun, friendly, fast-paced environment where our team provides a World Class Customer Experience via Phone, Email, and Text Message. We offer...

  • Order Entry Representative

    3 weeks ago

    Crystal Lake, United States Snap-on Inc Full time

    Overview: **Benefits and Perks** - 401k with company match - Full medical with options for Dental and Vision - Employee Assistance Program - Pension - Employee Stock Purchase Program - Employee Purchase Program - Tuition Reimbursement Program - Start with 13 paid vacation days and 1 week paid sick time (accrued based on hire date) - Annual raises and bonuses...

  • Order Entry Representative

    3 weeks ago

    Lake Oswego, United States Aston Carter Full time

    Description: The Order Entry/ Customer Support Associate I position works as part of the Logistics and Customer Support team and interfaces with the customer to understand and satisfy their requirements for either new or repaired headsets. The actual tasks that the individual Associate performs can and will change based on customer requirements, and the...

  • Customer Service Representative

    3 weeks ago

    Crystal Lake, United States DGB Roofing - Construction Inc. Full time

    Customer Service Representative Overview: We are seeking a dynamic and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for customers, providing exceptional service and resolving inquiries to ensure customer satisfaction. **Responsibilities**: - Provide accurate...

  • Order Entry Specialist I

    4 weeks ago

    Lake Mary, United States ABIDSS, Inc. Full time

    Overview: Are you a hardworking individual, looking to **build a long-term career**? Are you **proactive** and always **take the initiative** to be supportive in a work environment? Do you have hands-on experience with **invoicing** and** statements?** **ABI **is seeking a** Order Entry Specialist **for our** Lake Mary, FL **office **(on site)**. This...

  • Order Entry Specialist I

    2 weeks ago

    Lake Mary, Florida, United States ExamWorks Full time

    Are you a hardworking individual, looking to build a long-term career ? Are you proactive and always take the initiative to be supportive in a work environment? Do you have hands-on experience with invoicing and statements?ABI is seeking a Order Entry Specialist for our Lake Mary, FL office (on site) .This role is a full time position with a standard work...

  • Customer Service Representative

    1 month ago

    Crystal Lake, Illinois, United States Aston Carter Full time

    Description:CUSTOMER SERVICE REPRESENTATIVE:Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Promptly and professionally respond to all inbound...

  • Order Entry Specialist I

    1 month ago

    Lake Mary, United States ABIDSS, Inc. Full time

    Overview Are you a hardworking individual, looking to build a long-term career? Are you proactive and always take the initiative to be supportive in a work environment? Do you have hands-on experience with invoicing and statements?   ABI is seeking a Order Entry Specialist for our Lake Mary, FL office (on site).   This role is a full time position with...

  • Order Entry Specialist I

    4 weeks ago

    Lake Mary, United States ABIDSS, Inc. Full time

    Overview: Are you a hardworking individual, looking to build a long-term career? Are you proactive and always take the initiative to be supportive in a work environment? Do you have hands-on experience with invoicing and statements? ABI is seeking a Order Entry Specialist for our Lake Mary, FL office (on site). This role is a full time position with a...

  • Order Entry Specialist I

    3 weeks ago

    Lake Mary, United States ABIDSS, Inc. Full time

    Overview: Are you a hardworking individual, looking to build a long-term career? Are you proactive and always take the initiative to be supportive in a work environment? Do you have hands-on experience with invoicing and statements? ABI is seeking a Order Entry Specialist for our Lake Mary, FL office (on site). The hours will be 10am-7pm, Monday-Friday. ...

  • Account Representative

    1 month ago

    Lake Success, United States beBee S US Full time

    We are urgently hiring a Full-Time Entry Level Account Representative to start with one of the most ICONIC LONG ISLAND business firms!  We are a Business Development and Account Management firm located in Garden City. Over the past decade, we have partnered up with brands that have become household names. As a result, we have directly participated in our...

  • Order Entry Specialist

    4 weeks ago

    Salt Lake City, United States Aston Carter Full time

    Top Skills' Details: Data Entry Customer Service Detail Orientated Description: The Service Specialists works in a fast paced environment responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule delivery times and dates with drivers and end customers. Process orders, route calls...

  • Order Fulfillment Representative

    1 month ago

    Avon Lake, United States EverStaff Full time

    Job Description Are you a reliable, hardworking individual eager to learn and be part of a dynamic team? This is an exciting opportunity for Full-Time Order Fulfillment Specialists at our cutting-edge Central Fill Facility in Avon Lake, OH. Under the guidance of a pharmacist, you will play a crucial role in our order fulfillment operations. Why you should...

  • Order Fulfillment Representative

    1 month ago

    Avon Lake, United States Everstaff Full time

    Job DescriptionJob DescriptionAre you a reliable, hardworking individual eager to learn and be part of a dynamic team? This is an exciting opportunity for Full-Time Order Fulfillment Specialists at our cutting-edge Central Fill Facility in Avon Lake, OH. Under the guidance of a pharmacist, you will play a crucial role in our order fulfillment operations.Why...

  • Customer Representative

    1 month ago

    Lake Forest, United States EVS Inc Full time

    Job DescriptionJob DescriptionElysium Ventures is expanding its reach to the local area and we could not be more excited. Over the years, we have been working with the government-funded Federal Lifeline Program. Through our partnership, we have been able to connect those less fortunate with communication tools that allow them to improve their quality of life...

  • Customer Representative

    2 weeks ago

    Lake Forest, United States EVS Inc Full time

    Job DescriptionJob DescriptionElysium Ventures is expanding its reach to the local area and we could not be more excited. Over the years, we have been working with the government-funded Federal Lifeline Program. Through our partnership, we have been able to connect those less fortunate with communication tools that allow them to improve their quality of life...

  • Entry Level Outside Sales Consultant

    2 weeks ago

    Crystal Lake, Illinois, United States Alleviation Enterprise LLC Full time

    Our company is actively seeking driven individuals who are eager to embark on a rewarding journey in the sales industry. This entry-level opportunity is perfect for those with or without prior sales experience. Our extensive training program ensures that all team members receive the support they need to excel.Joining our team means embracing a culture of...

  • Entry Level Wireless Sales Representative

    4 weeks ago

    Lady Lake, United States III Eight Management Full time

    IIIEight Management, one of the nation's fastest growing Marketing and Telecommunications Companies, is looking to add self-motivated, reliable, and talented individuals to join our entry-level field sales and marketing team. We are seeking highly motivated individuals who are looking to join one of America’s top sales companies. **THIS IS A RETAIL...

  • Entry Level Truck Dispatcher/logistics Rep

    7 days ago

    Crystal Lake, United States Sunset Logistics LLC Full time

    **Truck Dispatcher / Logistics Representative** Sunset is currently looking for a Truck Dispatcher/Logistics Representative that is driven, hard-working and energetic. **Job Duties**: - Working closely with customers' job foremen/superintendents to ensure that correct products and quantities are delivered in a timely manner. - Proactively schedule next...

  • Jr. Application Sales Engineer

    1 month ago

    Crystal Lake, United States General Kinematics Full time

    Job Type Full-time Description This position is responsible for taking the equipment principles, developing concepts and applying them to the Industry. Position is to partner with the Market Directors, Technical Directors and General Managers Asian Foundry and Non-Foundry in obtaining and analyzing engineering data, preparing layouts, estimates, quotations...