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Receptionist

2 months ago

Fountain Valley, United States MemorialCare Health System Full time
Description

Title: Receptionist

Location: Fountain Valley, CA

Department: Radiology Diagnostic

Status: Per Diem

Shift: Variable (8hr)

Pay Rate*: $23.00/hr

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare.Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability.Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary

The Imaging Receptionist, under general supervision, performs a broad range of functions to facilitate activities of the assigned patient care area. Receives and greets patients, maintains filing system, utilizes PC to enter, print and retrieve information. Compiles data for next day appointments matching appointments to actual physician orders; coordinates medical reporting and records for review; assists technologists as needed with orders or physician liaison; assist radiologist in scheduling special procedures relaying detail to radiology RNs for appropriate follow up, perform operator functions, patient receiving and other duties as directed by the Supervisor/Manager.

Essential Functions and Responsibilities of the Job

  • Ability to effectively communicate information to staff and patients with quality customer service skills.
  • Ability to deliver quality customer service to all inclusive of interdepartmental verbal, written communications.
  • Ability to communicate in user friendly simple laymen terms to assure understanding, accept questions from others and return gracious feedback.
  • Ability to effectively apply organizational skills assuring patients and staff are well informed, demonstrating telephone, verbal/non-verbal, fax and email etiquette.
  • Ability to evaluate the demands of physicians, staff and superiors, responding timely and appropriately.
  • Ability to communicate information concerning patients' pertinent clinical information, assuring legibility and demographic completeness.
  • Ability to be at work and be on time.
  • Ability to follow company policies, procedures and directives.
  • Ability to interact in a positive and constructive manner.
  • Ability to prioritize and multitask.
*Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards.

Qualifications

Minimum Requirements

Qualifications/Work Experience:
  • One year clerical and filing experience preferred.
  • Imaging Department experience preferred.
Education/Licensure/Certification:
  • High School diploma or equivalent required.
  • Basic computer understanding preferred.
  • Medical Terminology preferred.