We have other current jobs related to this field that you can find below
-
Appointment Clerk
2 months ago
Woodland Hills, United States Kaiser Permanente Full timeDescription: Job Summary:This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.Essential Responsibilities:Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local...
-
Appointment Clerk
3 months ago
Woodland Hills, United States Kaiser Permanente Full timeDescription: This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information.Essential Functions:- Upholds Kaiser Permanente's Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws.- Operates...
-
Ward Clerk Transcriber
1 month ago
Woodland Hills, United States Kaiser Permanente Full timeJob Summary: This position is responsible for supporting and coordinating the administrative activities of the nursing unit. May be assigned to cover multiple units per Medical Center protocol. Essential Responsibilities: Processes, transfers and discharges using the Admit-Discharge-Transfer (ADT) system in the electronic medical record, including event...
-
Calendar Clerk
3 months ago
Agoura Hills, United States Albert & Mackenzie Full timeJob DescriptionJob DescriptionIn conjunction with other team members, the Calendar Clerk is responsible for maintaining and updating attorney calendars for all of Albert & Mackenzie's offices.Calendar Clerk Duties:Schedule applicant depositions and doctor depositions as requested by attorneys.Set up meetings with witnesses/employers and calendar.Set up...
-
Town Clerk
2 weeks ago
Fountain Hills, United States Town of Fountain Hills Full timeThe Town of Fountain Hills (fountainhillsaz.gov) has an excellent full-time job opportunity available as the Town Clerk. Position reports to the Town Manager and is a member of the executive management team. The position will typically work 10-hour days Monday through Thursday. Responsibilities include: Managing and maintaining official Town records as...
-
Administrative Support Specialist
6 days ago
Woodland Hills, California, United States Kaiser Permanente Full timePosition Overview:The Administrative Support Specialist plays a crucial role in facilitating and managing the administrative functions within the nursing unit. This position may involve covering various units as per the Medical Center's guidelines.Key Responsibilities:1. Efficiently manages patient admissions, transfers, and discharges utilizing the...
-
Municipal Records Administrator
6 days ago
Fountain Hills, Arizona, United States Fountain Hills Full timeSalary: $127,182,379.00 Annually Location: Fountain Hills, AZ Job Type: Full-time Department: Administration Division: Town Clerk's Office Description The Town of Fountain Hills offers a rewarding opportunity for a dedicated professional to serve as the Town Clerk. This pivotal role involves direct reporting to the Town Manager and participation in the...
-
Legal Calendar Coordinator
14 hours ago
Agoura Hills, California, United States Albert & Mackenzie Full timeJob OverviewThe Calendar Clerk plays a crucial role in the efficient operation of Albert & Mackenzie by managing and updating the schedules of attorneys across all offices.Key Responsibilities:Coordinate and schedule depositions for applicants and medical professionals as directed by legal counsel.Organize meetings with witnesses and employers, ensuring...
-
Legal Calendar Coordinator
19 hours ago
Agoura Hills, California, United States Albert & Mackenzie Full timeJob OverviewThe Calendar Clerk plays a crucial role in the effective management of attorney schedules across all offices of Albert & Mackenzie. This position involves collaborating with team members to ensure that all calendar-related tasks are executed efficiently.Key Responsibilities:Coordinate the scheduling of depositions for applicants and medical...
-
Radiology Scheduler/Coordinator
18 hours ago
Woodland, California, United States CommonSpirit Health Full timeOverview:CommonSpirit Health is a leading health care organization dedicated to providing exceptional care to communities across the nation. Our facility is committed to delivering a wide array of health services, including inpatient and outpatient surgical care, maternity services, emergency care, home health, palliative care, mental health services, sleep...
-
Legal Calendar Coordinator
17 hours ago
Agoura Hills, California, United States Albert & Mackenzie Full timeJob OverviewThe Calendar Clerk plays a vital role in ensuring the smooth operation of attorney schedules across all offices of Albert & Mackenzie. This position involves collaboration with team members to maintain and update calendars efficiently.Key Responsibilities:Coordinate scheduling for applicant and medical depositions as directed by...
Appointment Clerk
1 month ago
Job Summary: This position provides high level member assistance by scheduling various appointments requested, transferring calls appropriately, composing messages, and providing general information. Essential Responsibilities: Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. Operates in a high volume, highly structured call center environment by responding to incoming calls. Determines the type of appointment requested or needed, reviews scheduling mix of various physicians/providers, and them makes appointment utilizing appropriate guidelines. Prioritizes member needs and offers alternatives to members when appropriate. Utilizes superior customer service skills to provide service to members when diffusing difficult member encounters. Uses tact and diplomacy in handling difficult interactions with members. Determine if calls are urgent or emergent by listening to the member, following established guidelines, and then transferring the call to a Registered Nurse when appropriate. Composes messages for physician/providers, Registered Nurses or other medical staff based on member requests. Responds in a courteous and professional manner to general questions, using on-line databases to provide information to any member or other personnel calling the center. Identifies ways to improve quality of service to members and recommends steps used to accomplish these changes. Must perform all of the above duties while meeting established standard of performance for quality and productivity. Performs clerical duties which may include assigning new members a primary care physician, processing self-referral requests, calling patients and booking appointment for specialty appointments, calling members to cancel and reschedule appointments. Answer incoming calls. Determine type of appointment needed, determine appointment availability and schedule appointments. Prioritize members need and offer alternatives to member when appropriate. Determine if calls are urgent or emergent and refer to RNs as appropriate following established guidelines. Compose messages to providers or other medical staff based on member requests. Utilize databases to give information to members and other callers as requested. Refer members to eligibility department as appropriate. Notify members of appointment/scheduling changes by telephone as directed. Schedule, reschedule and/or verify appointments. Answer member inquiries. Contact appropriate department to obtain medical record numbers of new enrollees. Assist in resolving problems related to duplicate medical record numbers. Initiate change of physician requests. Initiate change forms for corrected medical record numbers. Verify and update member demographics. Perform on-line inquiry functions. Perform data retrieval of computerized data. Record and maintain activity logs. Clear paper jams and other routine maintenance of printers/copiers. Recommend procedure changes. Train and orient new or less experienced personnel. Serve as resource persons to co-workers and assist in problem solving. Perform other activities and duties as directed. Initiate telephone calls to physicians or other medical office staff when indicated to assist members. Assume other activities and responsibilities from time to time as directed. Basic Qualifications: Experience One (1) year of customer service experience in a service related industry, preferably healthcare. Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High school diploma or equivalent. License, Certification, Registration N/A Additional Requirements: Effective telephone communication skills and excellent interpersonal skills. Must obtain passing score on Customer Care Simulation assessment. The Customer Care Simulation assessment score must be current within one (1) year (contact Local HR Office for testing). Must be able to effectively communicate, verbally and in writing, in English. Must complete Service Orientation Assessment. As part of applicant process, must take Proofreading Assessment for non KP employees only. Bilingual (English/Spanish) Level I required. Preferred Qualifications: N/A. Notes: Must successfully pass or have passed the bilingual test (within the last 12 months), or be active in the QBS program. COMPANY: KAISER TITLE: Appointment Clerk ( Bilingual) LOCATION: Woodland Hills, California REQNUMBER: 1295727 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
