![Franciscan Missionaries of Our Lady Health System](https://media.trabajo.org/img/noimg.jpg)
Patient Financial Advisor
2 months ago
At Our Lady of the Lake, we offer you so much more than just a job in the healthcare industry. We offer career opportunities for people who have a calling to share their gifts and talents as part of our healing ministry. As a Catholic hospital, we are here to create a spirit of healing. We offer you something special - the chance to do God's work by helping to serve people in need throughout our community, every day.
Job Summary
8:00am-4:30pm or 7:00am-7:00pm Shifts available. The Patient Financial Advisor screens uninsured patients for Medicaid and financial assistance; assist patients in completing Medicaid and financial assistance applications; manages the Medicaid eligibility/application process; collects patient responsibility for unscheduled insured inpatients and observation patients; and utilizes critical thinking skills to determine the most appropriate resources available to assist patients in need. The Patient Financial Advisor will have knowledge of all aspects of the department process from the registration process through billing. The Patient Financial Advisor will have knowledge of medical insurances and collections and will assist in resolving issues regarding a patient's ability to pay for services. The Patient Financial Advisor reviews available funding sources for which the patient qualifies. The Patient Financial Advisor researches patients' account questions and explains payments that have been made on their accounts. The Patient Financial Advisor is expected to work independently, manage his/her case load, and require minimal oversight.
Experience, Education, Training, Special Skills, and Licensure
- 1 year of experience in financial services, insurance, or billing/patient accounts
- Bachelor's Degree
- Advanced clerical and computer skills; judgment, analytical skills and communication skills required to accomplish goals in settings that are often sensitive. Must be familiar with a variety of funding sources and eligibility and must possess a thorough understanding of hospital billing.
Job Function
- Customer Service
- Educates, screens, and assists patients who do not have valid insurance coverage to enroll in third-party eligibility programs. Interviews qualified patients for potential funding sources, which may include Medicaid, financial assistance programs (FAP), and/or alternative funding sources. Performs all associated functions timely and accurately.
- Educates patient during interview on applicable policies such as point-of-service collection, payment options, and financial assistance. Performs follow up with patient and the Division of Medicaid to ensure appropriate completion of applications and submission of all required documentation. Stays informed on applicable statues, regulations, and Office of Compliance policies that affect assigned tasks.
- Submits Medicaid applications timely and accurately.
- Meets with patients who present as self-pay to obtain valid insurance coverage, if applicable, and/or review prior account information to obtain insurance coverage. Notifies departments of information and updates patient accounts.
- Consistently interacts with sensitivity to patients/their families and is responsive to individual needs. Exhibits excellent customer service and communications skills, with the ability to effectively calm patients and be able to deal with distressed and/or agitated patients and their families.
- Serves as support to patients and their family members to assure customers have access to all available funding.
- Critical Thinking
- Analyzes patient financial condition based on interview and inputs into financial counseling system. Documents all calls, correspondence, and related activities to each patient's account in the correct place using appropriate tools and language. Updates patient accounting information systems.
- Responsible for calculating patient out-of-pocket amounts due and collecting on those amounts for unscheduled inpatient and observation admits having insurance coverage. Utilizes effective critical thinking skills and professional approach when handling these collections situations.
- Maintain complete records of all patients applying for indigent or financial assistance to include the application, proof of income, the acceptance/denial letter, and any other applicable documentation.
- Verifies and assures all accounts are ready for routing for approval for charity or billing with adequate supporting documentation within the established time frames.
- Demonstrates ability to work independently, be attentive to detail, and ensure work is completed timely and accurately. Works in self-directed manner and requires minimal supervision.
- Demonstrates ability to manage multiple and simultaneous responsibilities and to prioritize duties/tasks.
- Identifies trends that may indicate problem areas and alerts Supervisor/Manager/Director of such. Plays key role in initiating solutions.
- Interpersonal Relations
- Work closely with Case Management (UR) on a daily basis in regards to notification of active Medicaid coverage, authorizations, and changes to Healthy Louisiana Plans; obtains needed authorization and forwards to Utilization Management when received.
- Maintains daily contact with Utilization Management, Business Office, patient Registration, Medical Records, Ancillary departments, various third-party agencies, HMO/PPOs, patients, patient families, physician offices and other outside entities.
- Actively participates in and encourages other to utilize creative and innovative approaches to accomplish tasks.
- Other Duties as Assigned
- Performs other duties as assigned.
-
Financial Patient Advisor
1 week ago
Baton Rouge, Louisiana, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full timePosition Overview:The Financial Patient Advisor plays a crucial role in guiding patients through their financial obligations. This position ensures that individuals comprehend their financial duties and aids them in understanding insurance benefits, payment alternatives, and financial support programs.Key Responsibilities:Inform patients about their...
-
Financial Patient Advisor
3 days ago
Baton Rouge, Louisiana, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full timeKey Responsibilities:Deliver thorough financial guidance to patients. Ensure patients comprehend their financial obligations and aid them in navigating insurance benefits, payment options, and financial aid programs.Essential Skills and Qualifications:Inform patients about their insurance coverage, out-of-pocket expenses, and available payment...
-
Financial Advisor
4 weeks ago
Baton Rouge, United States NewYorkLife NYLIFE Securities LLC Full timeDescription If you are looking to carve out your professional journey on your own terms, consider joining New York Life, a leading mutual insurance company in the US. Find fulfillment in our strong financial stability and the tradition of having MDRT members. Our wide array of financial and protection products caters to a variety of client needs, such as...
-
Financial Advisor
2 months ago
Baton Rouge, United States The Ladders Full timeDescription Are you seeking to chart your professional path on your own terms? Join New York Life, a premier mutual insurance company in the United States, and take satisfaction in our robust financial stability and legacy of MDRT members. Our range of financial and protection products caters to diverse client needs, including life and annuity insurance,...
-
Healthcare Financial Advisor
1 week ago
Baton Rouge, Louisiana, United States Woman's Hospital Full timeThe Healthcare Financial Advisor is responsible for managing financial procedures related to self-pay patients and those with insurance who are unable to cover their out-of-pocket expenses. This role involves counseling patients to assess their eligibility for various assistance programs provided by state welfare departments and the financial aid initiatives...
-
Financial Services Advisor for Patients
1 week ago
Baton Rouge, Louisiana, United States Franciscan Missionaries of Our Lady Health System Full timeJob Overview At Franciscan Missionaries of Our Lady Health System, we provide more than just employment opportunities; we offer a chance to be part of a compassionate community dedicated to healing. Our mission is to serve those in need, and we invite you to join us in this meaningful work. Position Summary Shifts available from 8:00am to 4:30pm or 7:00am to...
-
Financial Advisor
2 weeks ago
Baton Rouge, United States Cetera Investment Services LLC Full timeCetera Investment Services is searching for a Financial Advisor for: Hancock Whitney Financial Consultants located at Hancock Whitney JOB FUNCTION / SUMMARY: Financial Advisors consult with clients and prospective clients to determine the best course of action(s) designed to help meet their financial and investment goals. ESSENTIAL DUTIES &...
-
Financial Advisor for Patient Care
1 week ago
Baton Rouge, Louisiana, United States Woman's Hospital Full timeThe Financial Counselor is responsible for managing the financial processes related to self-pay patients and those with insurance who face challenges in covering their out-of-pocket expenses. This role involves guiding patients to assess their eligibility for various assistance programs offered by state welfare agencies and the financial aid initiatives at...
-
Financial Advisor
3 months ago
Baton Rouge, United States Cetera Investment Services LLC Full timeCetera Investment Services is searching for a Financial Advisor for:Hancock Whitney Financial Consultants located at Hancock WhitneyJOB FUNCTION / SUMMARY:Financial Advisors consult with clients and prospective clients to determine the best course of action(s) designed to help meet their financial and investment goals.ESSENTIAL DUTIES &...
-
Financial Advisor for Former Athletes
4 days ago
Baton Rouge, Louisiana, United States Wheeler District of Northwestern Mutual Full timePosition OverviewCompensation and Benefits:Stipend401(k) planPerformance-based bonusesCompany eventsDental coverageFlexible working hoursHealth insuranceCareer advancement opportunitiesTraining and development programsVision coverageBecome a Part of the Wheeler District at Northwestern MutualAre you a former athlete with a strong sense of teamwork and...
-
Senior Financial Advisor
2 months ago
Baton Rouge, United States The Ladders Full timeThank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process....
-
Patient Financial Counselor
2 months ago
Baton Rouge, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full timeDuties/Responsibilities: Provide comprehensive financial counseling to patients. Ensures that patients understand their financial responsibilities and assists them in navigating insurance benefits, payment plans, and financial assistance programs. Required Skills/Abilities: 1. Educate patients on their insurance coverage, out-of-pocket costs, and available...
-
Investment Solutions Advisor
1 week ago
Baton Rouge, Louisiana, United States NewYorkLife NYLIFE Securities LLC Full timeJob OverviewAre you ready to shape your career in the financial sector? Join New York Life, a prominent mutual insurance organization in the United States, where you can find satisfaction in our solid financial foundation and a legacy of excellence with MDRT members.We offer a diverse range of financial and protection products designed to meet various client...
-
Student Success Advisor
1 week ago
Baton Rouge, Louisiana, United States Louisiana State University Full timeApplication Deadline: All job postings will close at 12:01 a.m. CST on the specified closing date (if designated).If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft.You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home...
-
Financial Planning Trainee
1 week ago
Baton Rouge, Louisiana, United States Carson Group Holdings, LLC Full timePosition OverviewAbout UsIn a world that is becoming increasingly intricate, where individuals seek trustworthy guidance, we prioritize a straightforward principle: always prioritize the client. Our success is measured by the positive impact we have on those we serve. We are committed to delivering undeniable value and believe that time will reveal your true...
-
Financial Planning Specialist
1 week ago
Baton Rouge, Louisiana, United States NewYorkLife NYLIFE Securities LLC Full timeJob OverviewAre you ready to shape your career in the financial sector? Join New York Life, a premier mutual insurance organization in the United States, where you can find satisfaction in our solid financial foundation and the legacy of having MDRT members.We offer a diverse range of financial and protection products tailored to meet various client...
-
Client Advisor
4 weeks ago
Baton Rouge, United States Spieldenner Financial Group Full timeJob DescriptionJob DescriptionSpieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success. Job Duties:Setting Appointments: 6-8 hours per week: reaching...
-
Client Advisor
2 weeks ago
Baton Rouge, United States Spieldenner Financial Group Full timeJob DescriptionJob DescriptionSpieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success. Job Duties:Setting Appointments: 6-8 hours per week: reaching...
-
Client Advisor
4 days ago
Baton Rouge, United States Spieldenner Financial Group Full timeJob DescriptionJob DescriptionSpieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success. Job Duties:Setting Appointments: 6-8 hours per week: reaching...
-
Client Advisor
2 weeks ago
Baton Rouge, United States Spieldenner Financial Group Full timeJob DescriptionJob DescriptionSpieldenner Financial Group is a part of one the fastest-growing insurance organization in the country. Our most important focus areas include getting agents paid quickly, keeping costs minimal, and giving agents the training and support needed to achieve success. Job Duties:Setting Appointments: 6-8 hours per week: reaching...