Enterprise Human Resources Generalist

4 weeks ago

Austin, United States Central Health Full time

Overview:

The Human Resources Generalist will support the Enterprise Human Resources operations and team by performing human resources related duties in some or all of the following functional areas: recruiting, onboarding, talent and performance management, training and development, off-boarding, employee relations, and special projects and/or assignments.

This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Responsibilities:

Essential Duties:
Provide exceptional customer service to internal and external customers of Human Resources in all matters and transactions.
May serve as the primary point of contact for the HR Department for general phone and e-mail inquiries, and in a timely manner, accurately resolve or escalate inquiries as appropriate. Serves as second (back-up) point of contact for other positions within the department as assigned.
Communicates various policies, procedures, laws, standards, and other regulations to employees and leaders, with direction and guidance from HR Leadership, HRBPs or Senior HR Generalists as needed.
As directed, participates in the recruiting, onboarding, performance management, investigations, corrective discipline, exit processes, and terminations for team members.
As directed, participates in and/or completes investigations and employee relations issues through to
resolution, including unemployment and/or EEOC claims.
As directed, assists with job duties and routine processes, programs, and projects across all functional areas of
Human Resources.
Participates in departmental audits and projects, as well as assists in preparing metrics, reports, and
presentations as directed.
Analyze current policies, processes, and procedures and recommend potential changes, updates, or
enhancements.
Ability to work assigned hours, and occasionally outside assigned working hours as needed.
Participates in department meetings and continuing education opportunities.
Maintains confidentiality of all Human Resources and company information and data.
Performs all duties in an ethical manner consistent with the organizations mission, vision, and values.
Demonstrate a willingness to be an active participant in initiatives that have fundamental impact on the
organization.
Performs any other duties as needed to drive the vision, fulfill the mission, and abide by the values of this
organization.


Knowledge/Skills/Abilities:

Knowledge of:

Human Resources concepts, practices, policies and procedures
Federal and state laws, rules, and regulations regarding Human Resources
Microsoft Office Applications (Word, Excel, PowerPoint, OneNote, Publisher, & Outlook)
HRIS & ATS Applications (ADP and iCIMS preferred)

Skilled in:

Providing exceptional customer service
Verbal and written communications, including telephone and email etiquette
Working independently in a fast-paced, multi-task environment as well as part of a team
Effective problem solving techniques

Ability to:
Work in a self-directed, organized manner
Multitask while maintaining a strong attention to detail and accuracy
Present information in a consistent, organized, and accurate manner
Demonstrate flexibility and ingenuity in response to change
Develop and maintain effective working relationships across the organization at various levels, and external customers
Compile, organize, and analyze data
Maintain confidentiality

Qualifications:

MINIMUM EDUCATION: Bachelors Degree in Human Resources, Business, or Related Field


PREFERRED EDUCATION: Masters Degree in Human Resources, Business, or Related Field


PREFERRED EXPERIENCE: Internship or one (1) year demonstrated experience in an entry level human resources position.


PREFERRED CERTIFICATIONS/LICENSURE: HRCI or SHRM certification

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