Customer Account Representative
5 days ago
Job Type Full-timeDescriptionGCM is a global contract manufacturing company with locations in the Silicon Valley, Chicago and China, servicing MedTech, Aerospace, and industrial end-market applications. At GCM, we believe our most valuable assets are our awesome employees, who are the heart and soul of our company.Why GCM? You will work with a great team of people, in a fun and collaborative environment, with room for advancement. SUMMARYThis key position manages customer orders from the initial contact all the way through to order delivery, ensuring complete customer satisfaction. Develop and maintain existing and new customer account relationships. Process orders in ERP system, updating reports and information as required. PRIMARY RESPONSIBILITIES:Interact with customers either by telephone, electronically or face to face Obtain and evaluate all relevant information to handle product and service inquiries Set up new customer accountsProcess orders, forms, applications, and requestsManage customers' accounts: Scorecard management and reconciliation. Communicate to managementPrepare and distribute customer activity reportsWorks closely with planning and production to provide order status to customerInform customer of order shipments to meet expedited delivery requests and tracking details for ordersNotifies planning, engineering, quality, and shipping team of any customer changes from the original order Enters, schedules, and makes available to ship orders for their respective customers accurately and timely Collaborates with internal teams to find solutions related to inventory availability and lead time violations that risk meeting a customer's requested timelineNotifies customer of any issues that may prevent the customer from being fully satisfied; works to resolve these issues in a timely mannerResolves customer complaints promptly, escalating issues as needed to department managerMay participate in the development of procedures and work instructions Assists new employees as needed, fostering a team environment with a focus on maintaining a positive relationship with our customers Other projects as assignedPerform other related duties as assignedMust be a team player as measured by his/her peersQUALIFICATIONS AND SKILLS:REQUIREDHigh School Diploma or equivalentThree years of progressive experience in administrative or customer service roleProficient in Microsoft Office 365Excellent written and verbal communication skillsExcellent organizational skills and attention to detailMust be able to multi-task effectivelyAbility to work well in a team environment RequirementsRequired:High School Diploma or equivalentThree years of progressive experience in administrative or customer service roleProficient in Microsoft Office 365Excellent written and verbal communication skillsExcellent organizational skills and attention to detailMust be able to multi-task effectivelyAbility to work well in a team environment Desired: Experience using Epicor software or equivalent ERP systemData analysis Working conditions are normal for an office environment. Work may require occasional weekend and/or evening work.
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Customer Service Representative
6 days ago
Addison, Texas, United States Stellantis Financial Services US Full timeCustomer Care RepresentativeStellantis Financial Services (SFS) is a leading provider of financial services to the automotive industry. We are seeking a highly skilled Customer Care Representative to join our team.Job SummaryThe Customer Care Representative is responsible for handling a high volume of incoming customer service calls and responding to various...
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Customer Service Representative
3 weeks ago
Addison, Texas, United States Stellantis Financial Services US Full timeCustomer Care RepresentativeStellantis Financial Services (SFC) is a leading captive finance company for one of the world's top automakers. We're committed to enhancing our customers' experience through exceptional service.Job SummaryThe Customer Care Representative is responsible for handling a high volume of customer service calls, resolving product or...
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Customer Service Representative
4 weeks ago
Addison, Texas, United States Horace Mann Full timeCustomer Service RepresentativeHorace Mann is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving their issues in a timely and professional manner.Responsibilities:Answer incoming customer...
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Customer Service Representative
3 weeks ago
Addison, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of a Customer Service Representative to be part of our team based in Addison, Texas. The role involves managing customer accounts, processing applications, maintaining customer records, and resolving customer inquiries. This role is a short term contract employment opportunity.Responsibilities:• Efficiently...
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Customer Care Representative
3 weeks ago
Addison, United States Stellantis Financial Services US Full timeStellantis Financial Services (SFC) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citron, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to...
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Customer Service Representative
5 months ago
Addison, United States American Flyers Full time**Customer Service Representative** Addison, Texas Minimum Experience **Entry-level** Nationally recognized flight school in business for over 81 years seeks Customer Service Representative. Duties include but are not limited to daily administrative responsibilities, data entry, assist senior management, create and build the daily schedule for employees and...
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Customer Service Representative
3 weeks ago
Addison, Texas, United States Stellantis Financial Services US Full time{"h2": "About the Role:", "p": "At Stellantis Financial Services US, we're seeking a skilled Customer Care Representative to join our team. As a key member of our customer service team, you'll be responsible for resolving customer inquiries and issues in a timely and professional manner. Your primary focus will be on addressing customer concerns related to...
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Customer Care Representative
3 months ago
Addison, United States Sun Technologies Full timeJob Title : Customer Care Representative Required Skills : WCS, Vocational Certification and Microsoft Office Location : Addison,Texas **Job Description** **Responsibilities:** * Position responsible for ensuring contractual obligations with customers are met on a work order and systems basis; Coordinates activities associated with product/service resolution...
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Customer Service Representative
2 weeks ago
Addison, Texas, United States HOME CARE DELIVERED, INC. Full timeJob Title: Customer Service Intake RepresentativeHome Care Delivered, Inc. is seeking a highly skilled Customer Service Intake Representative to join our team in Addison, TX. As a key member of our customer service team, you will be responsible for managing and following up on all new customer orders, ensuring compliance with regulatory requirements and...
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Account Relationship Representative
6 days ago
Addison, Illinois, United States Romexterra Construction Full timeJob Title: Account Relationship RepresentativeRomexterra Construction is a leading name in the construction industry, specializing in top-quality restoration and renovation services. Our commitment to excellence and customer satisfaction drives our success, and we seek dedicated professionals to join our dynamic team.Job Summary:We're on the lookout for a...
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Customer Service Representative
2 weeks ago
Addison, Texas, United States PrideStaff Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key...
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Customer Sales Representative
3 weeks ago
Addison, United States Bottomless Promotion Full timeJob DescriptionJob DescriptionPosition: Customer Sales Representative | Weekly PayLocation: On-site, Addison, TXType: Full-time, Immediate StartSalary: Weekly Pay We are looking for a passionate and customer-oriented individual to join our dynamic sales team as a Customer Sales Representative. As a key member of our sales force, you will be at the forefront...
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Customer Service Representative
4 months ago
Addison, United States Trinity Industries Full time** Customer Service Representative** **** New Trinity Highway Products is seeking a Customer Service Representative in Addison, TX. The Customer Service Representative will perform configure / price / quoting tasks, is the customer point-of-contact for regarding order fulfillment, and supports the Outside Sales team. The CSR coordinates customer orders with...
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Accounts Receivable Representative
3 weeks ago
Addison, United States Concentra, Inc Full timeAccounts Receivable Representative Location US-TX-Addison Job ID 304489 Pos. Category Corporate - Central Billing Office Pos. Type Full Time Overview Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to...
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Key Account Representative, Customer Development
2 weeks ago
Addison, Texas, United States Aspire Bakeries Full timeJob OverviewAspire Bakeries is a leading North American baking company with a strong presence in the specialty frozen baked goods market. We are committed to driving innovation, predicting consumer trends, and exceeding customer expectations. Our team is passionate about delivering high-quality products and exceptional customer service.The Emerging Chain Key...
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Customer Service Representative
1 month ago
Addison, Texas, United States Horace Mann Full timeAbout Horace MannHorace Mann is a leading provider of insurance and financial services to educators and their families. With a rich history dating back to 1945, we have grown to serve over 4,100 school districts nationwide and have more than $12 billion in assets.Our MissionWe are motivated by the fact that educators take care of our children's future, and...
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Customer Service Representative
7 hours ago
Addison, Texas, United States Horace Mann Full timeCustomer Service Representative Job DescriptionHorace Mann is seeking a Customer Service Representative to join our team in Addison, TX. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our educators, answering incoming calls, and resolving customer service issues in a timely and professional...
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Customer Service Representative
4 weeks ago
Addison, United States Valtir LLC Full timeUnder the direction of the Director of Inside Sales, the Customer Service Representative (CSR) performs quoting and order entry tasks, is the customer point-of-contact for regarding order fulfillment, and supports the Outside Sales team. The CSR coordinates customer orders with the Order Fulfillment Representatives and responds to a variety of requests, such...
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Customer Service Representative
3 weeks ago
Addison, Texas, United States Poo~Pourri Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Poo~Pourri. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer...
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Customer Service Representative
4 weeks ago
Addison, Texas, United States Horace Mann Full timeHorace Mann is seeking a Customer Service Representative to join our team in Addison, TX. As a Customer Service Representative, you will be responsible for delivering exceptional customer service to our educators. This role involves answering incoming customer calls, resolving issues, and collaborating with other departments to ensure customer satisfaction....
