Homeowners Field Property Claims Representative

1 month ago


Boston, United States Plymouth Rock Assurance Full time

Overview:

In this role you will be handling the field adjustment and management of homeowners property claims in Massachusetts, specifically the South Shore.

Here is what you will do:

  • Conducting?accurate?coverage?analysis?and?damage assessments?to?ensure?prompt payment of claims in accordance with quality standards
  • Proactive?communication, and?setting?accurate?claims length expectations
  • Writing estimates for?covered damage,?provide?customers?scope of loss and cost of repairs
  • Assign, direct and oversee?vendors?conducting?mitigation and/or?inspection?during the?adjustment of?homeowners'?property claim
  • Identify subrogation potential and liability exposures
  • Establish?timely and appropriate claim reserves in accordance?with claim standards
  • Adjusting?homeowners property claims in all states in which Plymouth Rock writes?business.
  • Appropriately represent the company by executing a high level of service and maintaining professionalism at all times?

Here is what you will bring to the table:

  • Excellent oral and written communications skills
  • Ability to multitask and adapt to changes quickly
  • Capability to identify and address customers needs to ensure an outstanding experience on every interaction
  • Capacity to work in a fast pace supporting the rapid growth of our customer base
  • Be a self-motivated individual to meet & exceed goals
  • Proficient in the use of Microsoft Office
  • Minimum of 1 -3 years overall work experience preferred
  • Have obtained/working towards a college degree or equivalent work experience
  • Ability to obtain licensure in applicable states if required and complete CE credit/classes where necessary?
  • Ability to carry up to 25lbs and conduct roof inspections on homes


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