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Claims Representative, Bodily Injury

4 months ago


Boston, United States Plymouth Rock Assurance Full time

Overview:
Join Our Dynamic Claims Team at Plymouth Rock Assurance

Are you an experienced auto claims professional with a passion for managing bodily injury losses? Plymouth Rock Assurance is on the lookout for a dedicated individual to take on the pivotal role of Claims Representative, Bodily Injury. If you thrive in a fast-paced environment and excel at investigating, evaluating, and negotiating automobile claims, this opportunity is tailor-made for you.

**Why Join Plymouth Rock Assurance?**

At Plymouth Rock, we're not just an insurance company; we're a community of driven individuals committed to excellence. With over $1.8 billion in managed personal and commercial auto and homeowner's insurance, Plymouth Rock is a leading force in the Northeast and mid-Atlantic regions. Our headquarters in Boston, Massachusetts, serves as the hub for innovation and service excellence. Here, you'll find an empowering environment where your skills are valued, and your contributions make a real impact. Join us, and be part of a company that's not just changing the game in insurance but also setting the standard for service and customer satisfaction.

**What You'll Do**:
As a Claims Representative, Bodily Injury, you'll play a crucial role in our claims team, managing a diverse queue of automobile bodily injury losses. Your responsibilities will include:

- Investigating motor vehicle accidents to determine coverage and liability across various severity levels, including uninsured and underinsured motorist claims.
- Conducting thorough interviews with customers, claimants, and witnesses to gather crucial information about each loss.
- Maintaining accurate reserves and ensuring timely reserve adjustments to facilitate efficient claims processing.
- Managing loss adjustment expenses diligently, adhering to best practices and litigation management guidelines.
- Collaborating effectively with stakeholders such as policyholders, agents, underwriters, reinsurers, and claims management to ensure optimal outcomes.
- Retaining expert vendors when necessary to enhance the investigation and evaluation of claims.
- Demonstrating exceptional problem-solving, negotiation, organizational, and prioritization skills in every aspect of claims handling.

**What We're Looking For**:
To excel in this role, you'll need:

- A college degree from an accredited university or equivalent experience.
- A minimum of three years of auto claims handling experience, with an adjuster's license preferred.
- Insurance designations such as CPCU, AIC, or SCLA are considered a plus.
- Strong verbal and written communication skills, coupled with the ability to thrive in a fast-paced environment.
- Litigation experience is preferred but not required.

**About the Company**:
The Plymouth Rock Company and its affiliated group of companies manage over $2 Billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic. Headquartered in Boston, Massachusetts, we have earned an unparalleled reputation for service. With continuous investments in technology, our empowering environment supports our more than 2,000 employees, and our customers are among the most loyal in the industry. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent.”