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Adverse Subrogation Claims Representative

1 month ago

Boston, United States Plymouth Rock Assurance Full time

Overview:

Join Plymouth Rock Assurance, a dynamic leader in the insurance industry, as an Adverse Subrogation Claims Representative. We're seeking a seasoned professional to independently investigate, pursue, and recover monies from parties responsible for losses sustained by our insureds.

As part of our team, you'll play a pivotal role in facilitating prompt collection and maximizing recovery. Your responsibilities will include assessing liability, negotiating settlements, and enhancing our processes with your expertise.

Responsibilities:

  • Analyze investigations to make liability assessments, including reviewing first and third-party statements, witness testimonies, scene photos, and other relevant data.
  • Evaluate proximate cause, negligence, and damages to adjust reserves accordingly.
  • Negotiate and settle claims within your authority, seeking guidance from supervisors when necessary.
  • Maintain an effective follow-up system on pending files and prioritize tasks efficiently.
  • Act as an intermediary between the company, preferred vendors, customers, insureds, and claimants.
  • Utilize Adverse Stream system for case management and maintain an active diary management system.
  • Respond to and draft arbitration contentions, with a willingness to become certified as an arbitrator.
  • Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.
  • Scrub adverse carrier proofs to secure optimal settlements, collaborating with appraisal staff or Hyper Quest as needed.

Qualifications:

  • Proficiency in Microsoft Office Suite products and computer skills.
  • 3 to 5+ years of experience handling auto comparative negligence claims.
  • Working knowledge of the inter-company arbitration process is advantageous.
  • Certification from Arbitration Forums is a plus.
  • Bachelors degree or equivalent combination of education and experience.
  • Ability to obtain state licenses when required.
  • Pursuing an insurance designation is beneficial but not mandatory.
  • Strong customer service, organizational, verbal, and written communication skills

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of A-/Excellent.

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