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Customer Care Representative

4 months ago

Costa Mesa, United States The Execu|Search Group Full time

Do you want to make a difference in people's lives and have a drive for helping others? We need a passionate and enthusiastic person to be a point of contact with our prospects and customers. This job entails customer care from the incoming phone call of a potential client to the thank you card at the end. Our clients are mostly elderly or disabled people who use our products to continue living life to the fullest. We are looking for someone who can interact with our clients professionally and compassionately using existing proven systems. Job duties include general office work for a 9-person office and warehouse / inventory administration.Responsibilities:The Customer Care Representative will be responsible for:Answering phone calls and greeting clientsBriefly explaining products and services for prospective clientsSetting sales and installation appointments on the calendarPreparing information for the sales and installation calls based on client needsFollowing up as needed for customer careGeneral office filingPerforming other duties, as neededQualifications: 1+ year of Customer Service and/or related experienceComputer savvyExceptional phone etiquetteDesired Skills: Experience with Warehouse Administration

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